Does Princesa Garden Island Resort and Spa offer free cancellation for a full refund?

Yes, Princesa Garden Island Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Princesa Garden Island Resort and Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Princesa Garden Island Resort and Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Princesa Garden Island Resort and Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Princesa Garden Island Resort and Spa?

Yes, an airport shuttle is available from 5:00 AM to 6:30 PM. The charge is PHP 1000 per vehicle one-way.

What are the check-in and check-out times at Princesa Garden Island Resort and Spa?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Princesa Garden Island Resort and Spa and nearby?

Princesa Garden Island Resort and Spa has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Princesa Garden Island Resort and Spa?

Yes, there are 3 onsite restaurants, featuring Asian cuisine.

Does Princesa Garden Island Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Princesa Garden Island Resort and Spa like?

Princesa Garden Island Resort and Spa is in Puerto Princesa City Centre, a short 17-minute walk from Palawan Special Battalion WW2 Memorial Museum and 17 minutes' walk from Daylight Hole Cave.

Princesa Garden Island Resort and Spa, Puerto Princesa: Hotel Reviews, Rooms & Prices

8/10 Very good

Jun 1, 2024

The largest pool in town Top restaurant Breakfast is exzellent.

Andreas, 2-night trip

10/10 Exceptional

Jan 29, 2025

We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!

Annamaria, 5-night trip

10/10 Exceptional

Mar 31, 2023

wonderful pool, beautiful facility. Good place to rest prior to next leg of vacation.

Laila, 2-night trip

10/10 Exceptional

Apr 8, 2023

Great hotel, pool, service and facilities for a short stay. Close to the airport and great for relaxing, visiting Puerto Princessa or a trip to the underground river. Only thing missing is the beach. :-)

Mogens Qvist, 1-night trip

10/10 Exceptional

Sep 11, 2023

The property is great and on the sulu sea. Getting into town takes a bit of time but tour operators pick you up and makes for an enjoyable day.

Robert, 3-night trip

8/10 Very good

Jul 27, 2024

The staffs are really friendly and accommodating and customer service oriented. The room is also great. I guess they can improve on providing bathrobes and additional towels for their rooms with jacuzzi or bathtub. I just have some concern on the parking of personal vehicle, it is far from the entrance or lobby and does not smell nice...

Carolyne Grace, 1-night trip

6/10 Good

Aug 21, 2025

A 3Star Resort for the price of 5star!

This resort is stuck in 90s. A bit run down and management seemed have no interest in renovating it. We stayed at the water villa for 4 nights paying high price during low season. We were family of 3 with a child. We had booked thru hotels.com and clearly mentioned we were 3 and need an additional bed for our child. However during the checkin the hotel charged us additional 50USD/night for the bed which we felt was unnecessary rip off. We felt the checkin staff were a bit stuck up. Not friendly. The operations was also very old styled. Paper invoice for everything! They even gave us coupons for beach tower that we were supposed to exchange to get the towel and get it back when we return the towel. Seriously?? Water villa was spacious. However please note that it is enjoyable only if you are comfortable with mangrove and seaweed smell. Watervilla is surrounded by water only during high tides. i.e., between 7am-3pm. Hotel boasts about its private sandbar. Please note that this is not private. It is a public sandbar and some boat companies operate to bring non-residents to this sandbar. The recreational area is a bit run down, but u can play some games. The pool bar is always deserted. On a good note, the Japanese restaurant is awesome. Good food, great views and very good service. However, please note that it is closed on Mondays. The Italian restaurant is also good, but the chef seemed to like garlic a lot. You need to give specific instructions to the chef.

Sanjeev, 4-night trip

8/10 Very good

Dec 18, 2023

Beautifull resort beautifull swimming pool and kind and friendly staff. Receptionist team excellent room beautiful The only two remarks are about food : Food its not for 5 star hotel but quite poor selection many items not available i would rate 2/3 star. Second point the room should sold for discounted price as all day there is an annoying noice from the construction just inside the resort so u can t really relax in a swimming pool as a lot of noise

Manu, 8-night trip

8/10 Very good

Apr 2, 2023

The staff made us wait 2 hours for check in, & we asked for a 1:00 pm check out but was denied. We wanted to go to Honda Beach & asked for beach towels but they wanted to give us room bath towels!

Margaret, 1-night trip

10/10 Exceptional

Feb 21, 2023

Very happy with my stay here as it was a great resort with a nice pool and excellent breakfast. We had a nice room which was enjoyable as was the ease to downtown and such. The two drawbacks were that is was under construction and so no gym was available. Also the beach access is actually limited and there is not just a beach you can walk out to. Those were disappointments, but overall I would come back here again.

Luke, 3-night trip

6/10 Good

Oct 5, 2023

It doesn’t have an easy access to the beach. The sandbar that they listed we have to wait until it’s low tide and it’s not convenient for our kids..

Richard G, 3-night trip

2/10 Poor

Aug 9, 2024

We left early.. NEVER AGAIN.

Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.

jeffrey, 2-night trip

6/10 Good

Aug 20, 2023

Dear Puerto Princesa I recently had the pleasure of staying at your establishment for 5 days. I wanted to provide some feedback on my experience. Positives: 1. The kindness and professionalism of your employees stood out. They made our stay more enjoyable and comfortable. Areas for Improvement: 1. The food options were quite limited. Expanding the menu or offering more variety would greatly enhance the dining experience. 2. The internet connectivity needs significant improvement. During our stay, we faced challenges with the connection’s stability and speed. I hope you take this feedback constructively. It’s meant to help enhance the experience for future guests. Thank you for hosting us, and I look forward to seeing improvements on my next visit. Warm regards, Can TOKTAS

Can, 6-night trip

4/10 Fair

Jan 29, 2025

Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).

ricardo, 2-night trip

10/10 Exceptional

Aug 20, 2025

Apart from having to run the water for 10 minutes every time you wanted hot water the water villas are lovely

ian, 3-night trip

6/10 Good

Jun 27, 2025

Overall the hotel is nice but not a 4 star accommodation. Needs lots of maintenance. Work was ongoing. Hopefully when finished the resort will be modern and nicer. Paid $5 per night for an extra blanket in our room for our son. Very excessive. Limited dinning options and selection for international travelers. Pool area was nice, sandbar area not so much. Courteous staff overall. Hot water was inoperative for 2 nights of our 4 night stay. If we travel to Palawan again we will try another area. Puerto Princessa is not a travel destination for beach or relaxation.

DONALD, 4-night trip

10/10 Exceptional

Jun 16, 2025

Exellent resort

Our stay at princesa was really good, after a problem with the air conditioning we were upgraded immediately without charge. The whole facility is well taken care of and works very good. All excursions were well taken care of by the staff. Princesa resort will be our choice on our next trip to palawan.

3-night trip

6/10 Good

Jun 16, 2025

Overall the resort is nice. It needs maintenance. Maintenance was ongoing in one of the bldgs. Ours had no hot water for 2 days. They also charged $5 daily for an extra blanket.

DONALD, 4-night trip

8/10 Very good

Jun 12, 2025

Great stay. Looking forward to our next visit.

BENSON, 1-night trip

8/10 Very good

May 27, 2025

Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.

Fawn, 3-night trip

2/10 Poor

May 26, 2025

Started with Bait and Switch by Expedia promoting something but failed to honor it!

Iyu, 3-night trip

10/10 Exceptional

May 25, 2025

Amazing vacation with my family. The staff was super friendly and accommodating. Thank you all for everything!

Mervin, 3-night trip

4/10 Fair

May 21, 2025

I recently stayed at Garden Island Resort in Palawan for a short two-night visit. While I truly appreciated the kindness and helpfulness of the staff — they were consistently warm and accommodating — unfortunately, the overall condition of the resort left a lot to be desired. The grounds were noticeably unkempt, with many areas appearing neglected and dilapidated. While there were some spots that seemed to receive attention, large portions of the resort were in disrepair. The most glaring example was the area near the sandbar and pier. Though highlighted on the resort’s map, in reality, it was far from a picturesque spot — rotten wood, crumbling structures, and debris scattered around made it feel more abandoned than inviting. The food was mediocre at best, with limited variety and only a few restaurant options available. This added to the overall feeling that the resort lacked the level of care and quality one would expect from a vacation destination. While I’m grateful for the excellent service provided by the staff, the condition of the resort itself unfortunately overshadowed their efforts. Based on this experience, I wouldn’t recommend Garden Island Resort to others looking for a well-maintained and enjoyable getaway.

Amanda, 2-night trip

6/10 Good

May 12, 2025

Our honeymoon experience: DISASTEROUS 1) Air port pick up that I pre-arranged did not pick us up when we late into the evening. We stood at the airport shuttle area for over 40 mins waiting. Tried to contact the resort while we waited, no answer. Luckily I found a local travel agent who helped us contact a shuttle driver to take us to Princesa Gardens. 2) Checking in = disaster. It took over 1.5hrs for my family to get to the front of the line?!? The main lobby is open to outdoors so it was unpleasant in 36+ degrees which then turned into a rain down-pour 3) Was told our room was "upgraded" for our Honeymoon. Happy with our beautiful view so we were willing to forget crummy beginning of the trip 4) It got VERY LOUD early next morning. Our building was being renovated but this was never advertised while we researched properties nor upon check-in. It was so uncomfortable after 2 days of banging/drilling. Glad I packed extra Advil for our headaches. Though we were booked for 10 days at this place, we decided to switch hotels and leave for El Nido instead 5) The staff at the front desk aren't very friendly/welcoming. The rest of the staff were kind though. There was a divide amongst the workers vs management. So much so that by the end of our stay, there was a huge turn-over in staff. Disappointing as we splurged for our Honeymoon on this hotel. Won't be returning to this resort and will share with our tourism groups of our horrible experience.

Michelle, 3-night trip

10/10 Exceptional

May 5, 2025

가격대비 우수하나 객실 내 핸폰 통신 불가능 지역과 도심과 애매한 위치, 프라이빗 해수욕장 없음

hee young, 2-night trip

Princesa Garden Island Resort and Spa

Choose dates to view prices

Photo gallery for Princesa Garden Island Resort and Spa

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Princesa Classic

Princesa Classic

Highlights

View all photos for Pool Access

Pool Access

Highlights

View all photos for Water Villa

Water Villa

Highlights

View all photos for Premier Pool

Premier Pool

Highlights

View all photos for Suite

Suite

Highlights

View all photos for Double Pool

Double Pool

Highlights

View all photos for Ocean Wing Pool Access

Ocean Wing Pool Access

Highlights

View all photos for Ocean Wing Princesa Classic

Ocean Wing Princesa Classic

Highlights

Similar properties

Costa Palawan Resort

Costa Palawan Resort

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Princesa Garden Island Resort and Spa

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining

Fees & policies

Refundable deposits

Mandatory fees

Optional extras

Policies

Also known as

Frequently asked questions