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Renovated Aloft Cancun

3.5 star property
Pet-friendly hotel with outdoor pool, connected to the convention center, near UltraMar Ferry Terminal

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Photo gallery for Renovated Aloft Cancun

View from property
Lobby sitting area
Property amenity
Lobby lounge
Bar (on property)
Aloft Cancun offers a vibrant retreat near Caracol Beach, with a rooftop terrace and bar perfect for sunset viewing. Enjoy the swimming pool with free cabanas, sun loungers, and pool umbrellas or stay active at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $95
$122 total
includes taxes & fees
Jul 30 - Jul 31

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | 1 bedroom, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View | 1 bedroom, minibar, in-room safe, desk

aloft, Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(84 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Lagoon View

1 bedroom, minibar, in-room safe, desk

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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$122 total
includes taxes & fees
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About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Gaviota Azul Beach - 6 min walk - 0.6 km
  • Forum Beach - 6 min walk - 0.6 km
  • La Isla Shopping Mall - 7 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Renovated Aloft Cancun

You'll be in a fantastic location at Renovated Aloft Cancun, just a 5-minute walk from Cancun Convention Center and Gaviota Azul Beach. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 177 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite carport

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Pool table
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting room
  • Conference space (366 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 1
  • Transfer shower
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

NOOK - Onsite restaurant.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 60 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 135 for children
  • Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 950 per accommodation, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel
HELP_OUTLINE

Frequently asked questions

Does Renovated Aloft Cancun offer free cancellation for a full refund?

Yes, Renovated Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Renovated Aloft Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Renovated Aloft Cancun?

Yes, cats and dogs are welcome. There's a charge of MXN 950 per accommodation, per night. Food and water bowls are available.

What are the check-in and check-out times at Renovated Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Renovated Aloft Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Renovated Aloft Cancun and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Renovated Aloft Cancun?

Yes, there's an onsite restaurant, NOOK.

What's the area around Renovated Aloft Cancun like?

Renovated Aloft Cancun is located near Gaviota Azul Beach in Zona Hotelera, a short 4-minute walk from Cancun Convention Center and 5 minutes' walk from Forum Beach. Travelers say the area is walkable and good for shopping.

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Renovated Aloft Cancun Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Beach
Restaurant
Nightclubs
Drinks
Bar
Lobby
Breakfast

What guests liked

  • The property is within walking distance to several beaches, offering easy access to the beach and a variety of nearby restaurants and shops. (15 reviews)
  • The rooftop pool was a great feature, a nice facility with a swim-up bar that many guests enjoyed. (7 reviews)
  • The property offers excellent access to a variety of dining options and restaurants. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice location
Shelley, 1-night trip

10/10 Exceptional

Our stay at this hotel was absolutely comfortable & relaxing. The staff were friendly & hospitable making us feel welcomed & homey. The interior design of the lobby / room looked & felt absolutely appealing, plus having free drinks with upbeat music at the lobby bar & pool was a big bonus.
Timoteo, 1-night trip

10/10 Exceptional

Had a wonderful stay at the hotel. The property is great
Tanish, 2-night trip

10/10 Exceptional

The staff at this hotel are kind and helpful, and the resort is pet friendly! Wonderful place!
Wil, 2-night trip

6/10 Good

A standard hotel with a decent bed just to sleep. There was some all Inclusive that we didnt bother to look into due to timings.
Andreas, 3-night trip

10/10 Exceptional

Its a nice place with wonderful people
Mohammed, 5-night trip

10/10 Exceptional

We enjoyed our stay at Aloft. It was conveniently located, quiet, and the staff was very polite. We really enjoyed the rooftop bar and the pool table with attached bar located in the lobby.
David, 4-night trip

10/10 Exceptional

Great location. Staff extremely pleasant and friendly! We had an amazing stay here. We enjoyed the ability to walk to everything. We enjoyed the location so much that we would stay here again.
Aloiafi, 4-night trip

10/10 Exceptional

Very friendly and accommodating service!
Tucker, 7-night trip

10/10 Exceptional

When our flight was delayed we had to find another hotel to stay at. This hotel was great! The rooftop pool with a swim up bar was a good way to end our trip.
Amy, 1-night trip

10/10 Exceptional

Its was nice
Monica, 5-night trip

10/10 Exceptional

Great
karl, 3-night trip

8/10 Very good

Great location, clean & modern accommodations. Elevators were slow in operation & one was down. Took a long time to check in well after 3pm.
Donna, 3-night trip

8/10 Very good

Was not aware of the free Open Bar at the rooftop pool from 11a-11p. But did get ill from bad ice afterwards. Also, car park only fits compact cars, so glad we didn't have a suburban this trip! But overall great spot, comfortable rooms, good value. Would return.
Keegan, 1-night trip

10/10 Exceptional

Do yourself a favor and STAY HERE!!!

Our stay here was wonderful!!! The hotel was immaculate, the bed was soooo comfortable, the shower was amazing, the drinks were made with fresh fruit, and the staff were super helpful and caring towards my 6 yr old son who suffered a head injury while we were in Cancun. My only complaint is that the 2nd elevator was out of service (though they were working on it every day!!) and the pool isn’t heated, but many of the pools in Cancun aren’t, so this wasn’t much of a surprise.
Elizabeth, 4-night trip

2/10 Poor

They kept money which was supposed to be used for incidentals. I purchased nothing extra. No damage was done in the room. The hotel had a strange odor all clothing needed washing after the trip.
Deatrice, 10-night trip

4/10 Fair

Josué at the front desk had a poor attitude I think he even downgraded me in the room assigned
julio eduardo, 1-night trip

4/10 Fair

OLD NOT UPDATED . CHECK IN TIME WAS 3 O'CLOCK DID NOT GET TO MY ROOM UNTIL 4: 00 . BREAKFAST CHARGE WAS 12.OO DOLLARS AMERICAN MONEY . NO CONTINENTAL BREAKFAST 1 DIRTY TOWEL 2. NO SOAP
CARLA, 4-night trip

6/10 Good

Did not like rooftop bar with no seating and slow service. I declined to get a free drink. Would rather pay for nicer experience. Sad that this is strongly advertised and poorly set up. Overall, I would rather pay more and have nicer hotel but appreciate the cheaper option.
Jon, 2-night trip

10/10 Exceptional

I stayed at this hotel for a week and overall had a very pleasant experience. The service was great — the staff were always friendly, helpful, and welcoming, which made my stay even more enjoyable. The hotel is in a very convenient location, close to all amenities, making it easy to get around and explore the area. The only downside was the elevator. It often took a very long time to arrive, and at times it would even skip my floor entirely while I was waiting. Because of that, I found myself taking the stairs most of the time, which wasn’t ideal. Aside from the elevator issue, everything else was great. I’d still recommend this hotel for its excellent service and location — just be prepared for a bit of a wait if you’re relying on the elevator!
Violetta, 8-night trip

2/10 Poor

Do not stay here

Air conditioner did not work when we got in the room. They tried to fix it. We went to dinner and came back three hours later and it was hotter in the room than it was in the hallway. They didn’t want to move us until I asked for a refund. They said they had no more rooms and miraculously they found one. We never stay there again. And they offered no compensation and it was a big problem. Had to move all our stuff at 10 o’clock at night. We left the next day.
Mike, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

CHARLES, 1-night trip

10/10 Exceptional

Ana María, 1-night trip

10/10 Exceptional

Mario, 2-night trip