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Hotel Waterfall

3.0 star property
Hotel with 2 restaurants, near Gurney Plaza

Choose dates to view prices

Nestled near Gurney Plaza, Hotel Waterfall offers a tranquil retreat with two on-site restaurants and 2 coffee shops/cafes. Unwind at the bar or stay connected with in-room WiFi; previous guests have praised the helpful staff.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Room service
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • Bathrobes
The current price is $25
$33 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Bidet
Bathrobes
Private bathroom
Electric kettle
Minibar
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

Highlights

Air conditioning
TV
Hydromassage showerhead
Bathrobes
Bidet
Electric kettle
Minibar
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Deluxe Room

Family Deluxe Room | Minibar, in-room safe, desk, free WiFi

Family Deluxe Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Bidet
Bathrobes
Private bathroom
Electric kettle
Minibar
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
TV
Hydromassage showerhead
Bidet
Bathrobes
Private bathroom
Electric kettle
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
160 Jalan Utama, George Town, Penang, 10450

What's nearby

  • Arulmigu Balathandayuthapani Temple - 10 min walk - 0.9 km
  • Gurney Plaza - 17 min walk - 1.5 km
  • Gurney Drive - 19 min walk - 1.6 km
  • KOMTAR - 5 min drive - 4.6 km
  • Penang Hill - 13 min drive - 7.6 km

Getting around

  • Penang Intl. Airport (PEN) - 29 min drive
  • Penang Sentral - 32 min drive
  • Tasek Gelugor Station - 37 min drive

Restaurants

  • ‪OO White Coffee - ‬1 min walk
  • ‪Mix 米克斯 - ‬3 min walk
  • ‪Jaya - ‬2 min walk
  • ‪Dim Sum Cha Yun 点心茶园 - ‬1 min walk
  • ‪Big Ben Breakfast & Western - ‬2 min walk

About this property

Hotel Waterfall

When you stay at Hotel Waterfall, you'll be just a 5-minute drive from Gurney Drive and Gurney Plaza. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, KOMTAR and Penang Hill are within a short drive.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for MYR 37.1 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Waterfall
Hotel Waterfall Penang
Waterfall Hotel
Waterfall Penang
Hotel Waterfall George Town
Waterfall George Town
Hotel Waterfall Hotel
Hotel Waterfall George Town
Hotel Waterfall Hotel George Town

Frequently asked questions

Does Hotel Waterfall offer free cancellation for a full refund?

Yes, Hotel Waterfall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Waterfall?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Waterfall?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Waterfall?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Hotel Waterfall?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Waterfall like?

Hotel Waterfall is a short 12-minute walk from Arulmigu Balathandayuthapani Temple and 14 minutes' walk from Penang Adventist Hospital.

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Reviews

Hotel Waterfall Reviews

6.6

Good

6.6

Cleanliness

7.0

Location

6.8

Staff & service

6.6

Eco-friendliness

6.2

Property conditions & facilities

Reviews

8/10 Very good

This hotel is located very close to the botanical gardens and a national park. They are beautiful and worth the trip. The staff were great.
luke, 2-night trip

6/10 Good

2 night at Hotel Waterfall

Air condional at first room not working, then the counter agrees to change a new one for us, but the air conditional leaking
CLEMENT, 2-night trip

6/10 Good

hotel was ok, but i checked in at night (the staff not really friendly) but it's fine i guess because i booked on 31 dec, i know how it feels to work in new year's eve (maybe not in the mood to work :) ) but the thing that make me difficult = it was no towel (not sure it's since beginning or it just started due to covid-19 pandemic)
1-night trip

10/10 Exceptional

I am usng a wheelchair and my room was OKU-friendly. My special thanks for staff - Mr. James, very helpful.
Noor Haidah, 2-night trip

2/10 Poor

Construction which was ongoing was big minus, there were insects in the bathroom. Wifi was so-so
Letchumanan, 1-night trip

10/10 Exceptional

baik dan selesa
mohd, 2-night trip

8/10 Very good

Very good value for money. Friendly and efficient staff.
David, 1-night trip

8/10 Very good

Near by temple
SASHIKUMAR, 1-night trip

6/10 Good

Hotel in town

It’s a nice ‘no frills’ hotel It would be better if they provide a few sachets of tea or coffee in the rooms
1-night trip

4/10 Fair


1-night trip

2/10 Poor

We were given 3 very rundown family rooms with air-con not working, door cannot open easily which need male adult to pull inwards. One of the room with reflecting sound by door never close properly according to the hotel staffs. The corridors of the hotel rooms are so humid that can be suffocated. The staffs mentioned that we have booked the old wing which internet posting did not mentioned old wing or new wing of this hotel. Reception staffs are rude and no patience. The manager, Mr Ow tried his best to settle us with New Wing but need to top up even though we are offered to downgrade to one standard and deluxe room with additional mattress not extra bed. The reception refused to give us a bill stated what are the top up in details. They just issued a standard payment voucher stated upgrading rooms. This is cheating. This hotel cannot rate at 3 stars. No amenities around the hotel.
angeline , 2-night trip

8/10 Very good

I was not inform regarding the closing of restaurant. I was hoping they inform me before my check in. Thank you.
Harifah, 4-night trip

8/10 Very good

Good Value, I would stay again

Front desk staff helpful and speak English well. Room was large and bright. Cleaning staff very good. TV reception not good. There is an excellent cafe around the corner called DoubleShot. Can walk from hotel to the Botanic Gardens in around 12 minutes. Can also walk to shopping centres on Gurney Drive in around 18 minutes. Overall, I would stay in this hotel again. Good value for standard room
John Winn, 2-night trip

10/10 Exceptional

Great location, walk distance 20 min to Botanic Garden
TEH, 1-night trip

8/10 Very good

Carpark Issue

Just a little inconvenience for carpark issue, the rest was fine.
Wooi Keong, 2-night trip

10/10 Exceptional

Nice to stay because for old people they can go to temple it's near.
letchumy, 1-night trip

6/10 Good

average hotel

average hotel. not too bad to stay

4/10 Fair

Bising pasal berdekatan dengan jalan

4/10 Fair

الفندق يحتاج إلى صيانة

الغرف أقل مستوى مما تظهر عليه في الصور

8/10 Very good

hotel yg sesuai untuk percutian keluarga

sangat menyelesakan . Penyambut tetamu yang peramah . selain itu, keadaan bilik yang sesuai untuk percutian keluarga . Pada waktu malam , keadaan sangat menenangkan . Kelemahannya cuma WIFI . ENJOYY !!!! ^_^

6/10 Good

Wifi connection is weak and the first check in day was unable to connect. Meanwhile, the door seems like broken and need to push hard when open & close the door. Overall is ok.

2/10 Poor

악평하는 것 아닙니다. 가격이 안맞다면 차라리 익스피디아에 올리지 마세요.

1) 먼지는 뭉치로 몰려다닙니다 2) 침대보 안갈고 그대로 사용합니다. 4일동안! 3) 청소담당 중국여자는 욕이나 하고 다닙니다

8/10 Very good

good to stay, will come again

the room clean and comfortable for us (2 person standard room). free wife and the speed fast, my wife enjoy movie and browsing while waiting me when out for meeting. short drive to Gurney Plaza. . For instance, the room I stayed in had complementary tea & coffee sachets, but the kettle was rusted. Please change for the new one

6/10 Good

Big Family Room

This was my 2nd times stay at this hotel. Even this hotel not modern not famous than others but I still prefer to stay here. This hotel provide a comfort, big and clean family room with reasonable price that hard to get from others.

4/10 Fair

soundproof for this hotel is bad....even can hear outside road. Is very old fashion hotel. The lobby is OK....but the room really not interested. Even the toilet bowl is weird.