San Jose de Puembo Quito Airport, an Ascend Collection Hotel

4.0 star property
Family-friendly Puembo hotel with full-service spa, connected to the convention center

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Photo gallery for San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Free daily buffet breakfast
Front of property
Lobby
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Interior
Nestled close to Paseo San Francisco, an Ascend Hotel Collection offers a unique retreat. Begin your day with a breakfast buffet and enjoy international cuisine at one of the two on-site restaurants. Take advantage of free airport pick-up, indulge in Spa San José's treatments like hydrotherapy and body treatment, or connect to high-speed WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Pool
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 hot tubs
  • Free airport shuttle
  • Free bus station shuttle
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Children's pool

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Premium TV channels
The current price is $115
$142 total
Oct 11 - Oct 12

Why we love this property

Mountain spa escape
Spa offers aromatherapy, body scrubs, and Swedish massages. Unwind in sauna, steam room, or Turkish bath after health club sessions.
Culinary adventures
The hotel features two restaurants with international cuisine and a vibrant bar. Guests enjoy free buffet breakfast, private picnics, or in-room champagne.
Dreamy sleep solutions
Drift off on a pillowtop mattress with premium, hypo-allergenic bedding. Guests select perfect pillows from the menu, while blackout drapes ensure deep sleep.

Room options

Available filters for rooms
Showing 7 of 7 rooms

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds, Non Smoking, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Pillowtop bed
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Superior Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Pillowtop bed
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

Superior Room, Accessible, Non Smoking

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgrade)

Highlights

Yard
Patio
Separate dining area
Soundproofed
Fireplace
Private indoor hot tub
Heating
Kitchen
  • 100 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Yard
Balcony or patio
Separate dining area
Soundproofed
Private indoor hot tub
Heating
Kitchen
Mini-fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle Manuel Burbano s/n, Puembo, Pichincha, 170179

What's nearby

  • Scala Shopping Mall - 17 min drive - 13.5 km
  • Paseo San Francisco - 18 min drive - 14.6 km
  • Atahualpa Olympic Stadium - 24 min drive - 23.2 km
  • Quicentro Shopping - 24 min drive - 23.2 km
  • Parque La Carolina - 24 min drive - 23.2 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 26 min drive
  • Chimbacalle Station - 30 min drive
  • Universidad Central Station - 41 min drive
  • Free airport shuttle
  • Shopping center shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Signature by La Birrería - ‬6 min drive
  • ‪Coffee Relief - ‬13 min drive
  • ‪Bistro Al Paso - ‬13 min drive
  • ‪Los Hornitos - ‬9 min drive
  • ‪Casa Altea - ‬8 min drive

About this property

San Jose de Puembo Quito Airport, an Ascend Collection Hotel

When visiting Puembo, San Jose de Puembo Quito Airport, an Ascend Collection Hotel is a great choice to consider. You can visit the spa to be pampered with deep-tissue massages, facials, or hydrotherapy, and Le Gourmet, one of 2 restaurants, serves international cuisine and is open for breakfast. Other highlights at this Colonial hotel include an indoor pool, an outdoor pool, and a free airport shuttle. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests should be aware that cats reside at this property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs only, 1 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited (max 1 space per unit)
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
    • Free bus station shuttle
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Pool gate
  • Fence around the pool

What to do

  • Volleyball
  • Ecotours
  • Mountain biking
  • Rope course
  • Horse riding/rentals
  • Karaoke
  • Pool table
  • Bicycle tour information
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (16146 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Bike shuttle
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1800
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Mosquito nets
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 55
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium satellite channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Le Gourmet - This restaurant specializes in international cuisine and serves breakfast only.
La Pérgola - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
  • Resort fee: USD 7.50 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • In-room coffee
    • Pool access

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - 1790834670001

Also known as

San Jose Puembo Quito Airport Ascend Hotel Member
San Jose Quito Airport Ascend Hotel Member
San Jose Puembo Quito Airport Ascend Member
San Jose Quito Airport Ascend Member

Frequently asked questions

Does San Jose de Puembo Quito Airport, an Ascend Collection Hotel offer free cancellation for a full refund?

Yes, San Jose de Puembo Quito Airport, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Yes, dogs stay free, with a limit of 1 total. Dog exercise areas are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Yes, there's free self and extended parking. Parking spots may be limited. Free RV/bus/truck parking is available.

Is airport shuttle service offered by San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.

What is there to do at San Jose de Puembo Quito Airport, an Ascend Collection Hotel and nearby?

Have fun with onsite activities like horseback riding, mountain biking, and hiking. Additional recreation onsite includes ecotours and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. San Jose de Puembo Quito Airport, an Ascend Collection Hotel also has an outdoor pool, a 24-hour fitness center, and a sauna, as well as an arcade and a garden.

Are there restaurants at or near San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine and garden views.

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San Jose de Puembo Quito Airport, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Airport
Food
Room
Gardens
Breakfast
Airport transportation
Restaurant
Transportation
Children

What guests liked

  • The breakfast at the property was consistently described as delicious and excellent. (12 reviews)
  • Airport shuttle service was convenient, reliable, and stress-free with staff holding a sign with guests' names. (10 reviews)
  • The on-site restaurant served excellent meals and was a lovely dining option. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely Property!

Lovely grounds! Great place for a stay in Quito. Very nice staff who gave us a ride to the airport. The property is peaceful (except when the neighbors were blaring their music outdoors--although the hotel is obviously well-insulated, because we could not hear it in the rooms.) We were passing through, but I wish we could have had time to just enjoy the outdoors.
James, 1-night trip

10/10 Exceptional

Excellent service, beautiful property, staff go above and beyond. They have llamas and peacocks on the property. Highly recommend!
Michelle, 2-night trip

10/10 Exceptional

Very nice hotel, especially the property grounds. I loved waking up to llamas outside my window! Breakfast was good and they have a nice little gym
Irene, 1-night trip

10/10 Exceptional

Beautiful place
Kathryn, 1-night trip

10/10 Exceptional

Gorgeous views and delicious breakfast

The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you
Sarah, 2-night trip

10/10 Exceptional

Beautiful grounds, clean, and friendly staff!

Love this hotel. Clean, well priced, and beautiful grounds. Have been at least three times and will continue to book!
Daniela, 3-night trip

10/10 Exceptional

A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property.
Sharyn, 1-night trip

10/10 Exceptional

There were many activities available for our family. Swimming pools, volleyball, tennis, billiards, games, etc. There were llamas roaming around the property which was really cool. It was quiet and the food in the restaurant was very good.
Maria, 1-night trip

10/10 Exceptional

Wonderful and beautiful stay.
vernice, 1-night trip

10/10 Exceptional

Great location , peaceful amazing rooms
Gina, 3-night trip

4/10 Fair

Check in was disappointing. First c we had to wait late at night for the taxi. Then the hotel charged us more than the price quoted in my booking. Thats never happened to me before. Then we got a room facing a wall, even though the booking said garden view.
Alissa, 1-night trip

10/10 Exceptional

I loved this place with the Llamas roaming, the beautiful grounds, the gym, the dining, the rooms and close enough to the airport that we could come in and leave. Thanks!@
Tamela, 2-night trip

10/10 Exceptional

Quiet and peaceful place. Beautiful rooms, pretty clean and with excellent service. The place have a lot of green spaces even exotic animals. Nice place to stay in. Definitely I will come back.
Perla, 1-night trip

10/10 Exceptional

Beautiful
luis, 1-night trip

10/10 Exceptional

The staff were incredibly friendly. The good was very good. They provided transportation to and from the airport. The hotel is about 15 minutes from the airport and about 40 minutes from the city of Quito (without traffic). There isn't much to do in the area of the hotel, but the hotel does have many things to do (pool, lawn games, pickleball etc).
Courtney, 3-night trip

10/10 Exceptional

Picked me up at the airport and brought me back. Beautiful rooms and amenities. Lovely restaurant onsite.
James, 1-night trip

10/10 Exceptional

Nice around the airport, pro and con

Close to the airport, fantastic garden. Although its secluded you hear the airplanes on a regular basis
Jorien, 1-night trip

10/10 Exceptional

Great location, great service and very clean!
William, 1-night trip

8/10 Very good

Beautiful grounds, excellent meals.
Pamela, 1-night trip

10/10 Exceptional

The property was beautiful, the service was excellent, everyone was friendly and helpful. I enjoyed my stay!
Danielle, 1-night trip

10/10 Exceptional

A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.
Elena, 1-night trip

10/10 Exceptional

We checked in late at night and the staff made it quick and easy to get in to our room. We woke to a stunning view of the grounds, alpacas grazing, and flowers blooming. The breakfast is delicious, there’s a treasure hunt for kids, a relaxing steam room, and plenty of water stations to refill your bottles. Would stay again!
Bethany, 2-night trip

10/10 Exceptional

Very nice property while traveling with a kid and a dog! Lots of green space! Restaurant served great food and Staff were great! Will definitely be back!
Jordon, 1-night trip

10/10 Exceptional

We had to leave at 3 am and were cheerfully accommodated by the staff.
Robyn, 1-night trip

10/10 Exceptional

Great!! They arranged a taxi to get me at the airport. The hotel is so beautiful. Amazing land to walk around. Gorgeous lamas just walking around. Love it
Marie-Josée, 1-night trip