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Grand Jatra Hotel Balikpapan

4.0 star property
Central Balikpapan hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Located in the heart of Balikpapan, Grand Jatra Hotel offers a serene oasis with a poolside bar and free manager's reception. Unwind at the onsite spa or enjoy Indonesian cuisine at one of two restaurants. With an outdoor pool, sun loungers, and children's pool, this hotel is perfect for relaxation.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 24-hour business center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $59
$71 total
includes taxes & fees
Nov 11 - Nov 12

Why we love this property

Spa and sauna serenity
A full-service spa beckons with deep-tissue and sports massages for total rejuvenation. Sauna, steam room, and fitness space complete this wellness haven.
Sleep in luxury
Wrap up in plush bathrobes after a long day's adventure. Guests can indulge in 24-hour room service while enjoying refreshments from the in-room minibar.
Work and play perfected
Located in the city center business district, this hotel features meeting rooms and a business center. Guests can unwind at the spa and poolside bar.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite

Business Suite | 1 bedroom, minibar, in-room safe, desk

Business Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, minibar, in-room safe, desk

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, minibar, in-room safe, desk

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

Business Suite

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2

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8.0 out of 10, Very Good, 9 reviews
The price is $48
$63 total
includes taxes & fees
Nov 16 - Nov 17
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About the neighborhood

Map
Jl. Jenderal Sudirman No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114

What's nearby

  • E Walk - 2 min walk - 0.2 km
  • BSB Beach - 6 min walk - 0.6 km
  • Plaza Balikpapan - 3 min drive - 3.1 km
  • Ruko Bandar - 3 min drive - 3.4 km
  • Kemala Beach - 5 min drive - 5.8 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪House of Beer (HoB) - ‬1 min walk
  • ‪Excelso E-walk - ‬1 min walk
  • ‪Embassy Club Balikpapan - ‬3 min drive
  • ‪Jj Steak - ‬5 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Grand Jatra Hotel Balikpapan

Grand Jatra Hotel Balikpapan is just 4.5 mi (7.3 km) from the airport and offers a shuttle. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Shopping

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 79
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.

Dining

J Cuvee Lounge and Bar - This lobby lounge specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Bellagio Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 400000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Grand Jatra
Grand Jatra Balikpapan
Grand Jatra Hotel
Grand Jatra Hotel Balikpapan
Hotel Jatra
Jatra Hotel
Jatra Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel
Grand Jatra Hotel Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Grand Jatra Hotel Balikpapan offer free cancellation for a full refund?

Yes, Grand Jatra Hotel Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Jatra Hotel Balikpapan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Jatra Hotel Balikpapan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Jatra Hotel Balikpapan?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Jatra Hotel Balikpapan?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Jatra Hotel Balikpapan?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Grand Jatra Hotel Balikpapan and nearby?

Grand Jatra Hotel Balikpapan has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Grand Jatra Hotel Balikpapan?

Yes, there are 2 onsite restaurants, featuring Indonesian cuisine.

What's the area around Grand Jatra Hotel Balikpapan like?

Grand Jatra Hotel Balikpapan is in the heart of Balikpapan, a short 1-minute walk from E Walk.

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Reviews

Grand Jatra Hotel Balikpapan Reviews

7.2

Good

7.0

Cleanliness

8.0

Location

7.2

Staff & service

7.0

Eco-friendliness

6.8

Property conditions & facilities

Reviews

10/10 Exceptional

Staff good
Lisan, 1-night trip

8/10 Very good

Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too.
Kaley, 3-night trip

2/10 Poor

Not even deserved 3 stars hotel

Internet is unstable, room is old, breakfast is awful. Not recommended at all.
CHUN-HSIANG, 2-night trip

4/10 Fair

The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good. However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the building. Significant investment is required to bring it back up to standard. A final point, there is a choice of having a no smoking room; perhaps an area of the restaurant could be designated no smoking too. Arriving for breakfast newly showered and feeling fresh, I was then subjected to cigarette smoke from all directions. I left breakfast smelling like an ashtray.
John, 3-night trip

8/10 Very good

nice room, but need to work on that AC

they upgraded my room into deluxe room due to unavailable requested bed. so my room is bigger, but the air conditioner was terrible. it was very hot especially at night. i couldn't sleep well
Jane, 1-night trip

6/10 Good

Terrible internet, bad beds, good location

My god the beds are uncomfortable. THey are old hard mattresses and for a king bed you get 2 old flat pillows. The rooms are getting more and more tires and need new furnishing. Due to less occapancy they are currently mostly running on 1 elevator, which is a real pain , it can take 10 min to get down . The internet is terrible, it is open so as soon as the mall opens everyone can use it and its so slow its stupid. Its unusable 23.5 hrs a day its so so slow. Restaurant is still ok, considering the covid restrictions they do a good job, weirdly there is NO hand sanitizer available in the restaurant ! Sadly the pool bar is closed.
5-night trip

8/10 Very good

Convenient Place to Stay

The main advantage of this hotel is its location straight next to the mall. An easy access to pubs and shops nearby. The restaurant looks homy and live music was nice. The quality of the food wasn’t the best one
Milan, 2-night trip

8/10 Very good

Hits and Misses

Size of the hotel room was large enough and comfortable for the standard rooms. Sheets were cleaned and floors in the room was mopped daily. However, there were a few cockroaches found in the public / common areas. Was also having a massage in the room when someone rang the doorbell twice. Was getting ready before walking to the door when the person opened the hotel room door but closed it immediately after realizing there were people in the room. This was not right for room service / housekeeping.
Germaine, 1-night trip

2/10 Poor

Rooms were mouldy . Would not book again if staying in Balikpapan
3-night trip

4/10 Fair

Not the best stay this time

I have stayed at this hotel a number of times. I had 4 showers during this stay, none of which had hot or very warm water. There was no bar soap provided for hand washing in my or my colleague’s room. At 4am I woke up smelling cigarette smoke. The hotel is however in a handy location.
2-night trip

8/10 Very good

Great staying for a business trip.

Room was spaciousness, clean and has a beautify sea view. Great location and convenience since the hotel is located next to the shopping mall. Reception staff was quite friendly and helpful.
Christopher, 3-night trip

6/10 Good

The hotel room wasn’t up to its 5 stars standard. Mouldy walls & bathroom curtains could use some deep cleaning. But very friendly service & hospitality.
4-night trip

2/10 Poor

I'll avoid this place in futur

Not according to the standard they claim on their website. Rooms furniture are old, poor cleaning, not so good smell inside, ...
1-night trip

4/10 Fair

Quality is limited in Balikpapan without a doubt, but I am sure there are better hotels than this one. Room was very average, mattress was old, bathroom was not the cleanest, and they had forgotten to put towels and amenities in it. I would not recommend this hotel unless you have to.
Bill, 1-night trip

6/10 Good

Not a home away from home.

The service and facilities of the hotel are same as of No Star Hotel. Again in the room there were no towels. Subsequently provided only bathing one. No hand towels despite asking twice. No body wash and moisturiser is given to customers who book online. Beds have springs hurting you through out the night. Half the time went in finding the right place to sleep. Just because of location I prefer this hotel otherwise it is not worth the money we pay.
Sanjay, 1-night trip

8/10 Very good

Good hotel
1-night trip

4/10 Fair

Not Good Hotel for Frequent Travellers

Supposed to be 4.5 star property but the facilities in Non Starred Hotels are better. When I checked in there were no towels in the Room, when demanded was told that they will be placed in the room in next 10 minutes. Went out and came back at 10.30 PM still there were no towels. had to fight the " inflexible" staff for the same and by 11.00 PM received the towels for room. After 2 days again the same happened towels were sent only after shouting at the staff. The cooks standing at the Fresh Eggs counter dont even understand what a customer is demanding. All the food was so greasy that one may think twice before eating. When I was checking out on 10th September, the front desk officer "Ayi" came and felt sorry for the trouble i had to face during my stay. Incidentally she was person on duty when I had 1st No Towel issue. She informed me that the General Manager of the Property would be calling me or sending a mail to apologise as I had already given bad reviews for the property . Still Waiting for the mail/call.
Sanjay, 1-night trip

6/10 Good

Once is enough

Room is fairly big but conditions just like a budget hotel. Noisy, very low bed and thin mattress, dark bathroom.
Cucu Mutiara, 1-night trip

4/10 Fair

rooms dirty

rooms were very poor and dirty. bad wifi . no hot water and dirty linen
1-night trip

6/10 Good

価格相応

価格相応のホテルです。モールに隣接しているので、買い物には便利です。

4/10 Fair

値段の割に最悪

部屋は想像より広く清潔。 しかしWi-Fi環境が悪く、メールすら送れません。 またインドネシアには珍しく、スタッフの人数不足が見受けられ、サービスが行き届いていない感じ。 値段の割に最悪です。

8/10 Very good

Tidak jelek juga tidak bagus

terkejut melihat kondisi kamar yang kecil dan sempit

4/10 Fair

Club too noisy

The hotel is comfortable, the reception worked very professional and gave me an upgrade, so enjoyed the room until 11pm. Due to the club I could not sleep until 4am. You could feel the sound from basement. Very tired I couln't enjoy the very good breakfast. The spa is also very nice and the serious massage was nice in a realxing atmosphere.The hotel is connected with the shopping mall, so I enjoyed shopping and the way to the airport is only less than twenty minutes. Sooy, the music was really to loud

6/10 Good

Overrated

With the given price and 5 star rated hotel, it is so much overrated. There is no bath tub, LAN Cable, sofa, etc. But the surrounding area is nice as it is next to a mall

6/10 Good

Hotel dengan lokasi strategis di area Mall

Proses check in yg cukup lama ( +/- 1 jam menunggu ) dan sulit mendapatkan parkir.