In El Poblado, Hotel BH El Poblado offers a warm atmosphere with its garden and coffee shop. Guests can unwind at the sauna or socialize at the bar while taking advantage of dry cleaning services. With free WiFi, luggage storage and helpful staff have made this hotel near Santafé Mall a favorite among travelers.
Jose Maria Cordova Intl. Airport (MDE) - 38 min drive
Aguacatala Station - 12 min walk
Ayura Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Juan Valdez Café - 2 min walk
McDonald's - 2 min walk
Todo Fresa - 4 min walk
Leños Gourmet - 2 min walk
Starbucks - 2 min walk
About this property
Hotel BH El Poblado
Hotel BH El Poblado offers a fantastic location, putting you just a 5-minute walk from Santafé Mall and Oviedo Shopping Center. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A sauna, a snack bar/deli, and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Aguacatala Station is 12 minutes away.
At a glance
DONE
Hotel size
70 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Sauna
Accessibility
Wheelchair accessible
Elevator
Accessible airport shuttle
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Airport shuttle service is offered for an extra charge of COP 130000 per person (one-way)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Facility access costs COP 10000 per person, per night
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín
Frequently asked questions
Does Hotel BH El Poblado offer free cancellation for a full refund?
Yes, Hotel BH El Poblado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel BH El Poblado?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel BH El Poblado?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel BH El Poblado?
Yes, an airport shuttle is available. The charge is COP 130000 per person one-way.
What are the check-in and check-out times at Hotel BH El Poblado?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel BH El Poblado and nearby?
Hotel BH El Poblado has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Hotel BH El Poblado?
Yes, there's an onsite restaurant.
What's the area around Hotel BH El Poblado like?
Hotel BH El Poblado is in El Poblado, a short 3-minute walk from Santafé Mall and 4 minutes' walk from Oviedo Shopping Center. Travelers love the hotel's prime location.
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Hotel BH El Poblado Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
View
Cities
Shopping malls
Restaurant
Bed
Lobby
What guests liked
Breakfast was consistently delicious and varied with friendly and attentive serving staff. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 29, 2025
Realy good place to stay..friendly staff,,and its just walk away from Santa Fe Mall
Verified traveler
5-night trip
8/10 Very good
Jun 10, 2025
Hotel was very great
Jose
Jose, 7-night trip
10/10 Exceptional
May 31, 2025
Stay was fantastic..good breakfast
.overall friendly staff..good place to stay
Mayra Angelina
Mayra Angelina, 5-night trip
8/10 Very good
Jul 8, 2025
Desayuno puede mejorar
Hotel muy bien ubicado, buena limpieza, empleados muy amables, el desayuno puede mejorar, no había mucha variedad para los que no somos colombianos
Beatriz
Beatriz, 3-night trip
10/10 Exceptional
May 4, 2025
An extremely comfortable and pleasant hotel with a staff that made everything feel extremely welcoming.
Mozart
Mozart, 3-night trip
10/10 Exceptional
Mar 4, 2025
Muy buena localidad, complacido con el trato de su personal, desayuno bueno y completo
Jose
Jose, 3-night trip
10/10 Exceptional
Mar 11, 2025
Great place.
Calixte
Calixte, 1-night trip
10/10 Exceptional
Apr 14, 2025
Super Bien Todo en especial los de la Cocina muy alegres y muy Buena la comida
Wayne
Wayne, 7-night trip
10/10 Exceptional
Jun 10, 2025
Its in a great area with easy acces for uber n shopping area,,safe and great service
olga
olga, 7-night trip
10/10 Exceptional
Apr 12, 2025
I loved everything about the hotel and I am definately going back and going to that Hotel and recommending to my friends.
Alexia
Alexia, 10-night trip
8/10 Very good
Jan 8, 2025
Great location
Vanessa
Vanessa, 4-night trip
8/10 Very good
Apr 3, 2025
Goof hotel, perfect location.
Lina
Lina, 8-night trip
10/10 Exceptional
Jun 10, 2025
The property was really nice, nicer than the pictures and the staff were really friendly. The hotel is located right across from Santa Fe mall and also is in close proximity to a lot of places we visited. Really enjoyed my stay and I would stay again. The only drawback is that I wish it had more breakfast options but otherwise perfect.
Ellissa
Ellissa, 4-night trip
10/10 Exceptional
Jan 29, 2025
Clean hotel, modern, excellent staff . Great location
Perry
Perry, 1-night trip
10/10 Exceptional
Jun 1, 2025
Safe neighborhood with Santa Fe mall close by.
Jessy
Jessy, 1-night trip
10/10 Exceptional
Nov 3, 2024
Great place and comfort!
Francisco
Francisco, 3-night trip
10/10 Exceptional
Feb 25, 2025
BH Parque 93, este hotel tiene múltiples y variedad de alternativas gastronómicas a su alrededor.
Jose
Jose, 1-night trip
10/10 Exceptional
Sep 6, 2024
Great hotel everything is perfect
Harold B
Harold B, 2-night trip
10/10 Exceptional
Apr 20, 2025
Hotel is nice, right next to the mall, safe to walk around, free breakfast which is the best part. Very happy
marco
marco, 2-night trip
10/10 Exceptional
Nov 25, 2024
Friendly staff, clean facilities, great location
Perry
Perry, 1-night trip
10/10 Exceptional
Mar 14, 2025
Excellent location, walking distance from Santa Fe
Maria
Maria, 5-night trip
10/10 Exceptional
Mar 4, 2025
Very nice
Very nice attention by the lady’s breakfast service. Nice location in front of Santa Fe Mall
ramon
ramon, 4-night trip
10/10 Exceptional
Jul 31, 2024
Nice hotel!
Francisco
Francisco, 2-night trip
8/10 Very good
Jan 4, 2025
Great property
Pablo
Pablo, 8-night trip
8/10 Very good
Jan 22, 2025
Location is really good! Just across the well known Santa Fe Shopping Mall