Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Mountain hotel with indoor pool, near Mardi Gras Casino

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Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Lobby sitting area
Free daily buffet breakfast
Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Front of property
Indoor pool
Close to the action of Mardi Gras Casino, Holiday Inn Express Hotel & Suites Cross Lanes invites you to enjoy a warm welcome. Relax by the fireplace in the lobby or take a refreshing dip in the indoor pool. With free breakfast buffet and manager's reception, helpful staff are on hand to ensure your stay is nothing short of exceptional.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The current price is $108
$121 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.4 km
  • West Virginia Junior College-Charleston - 2 min drive - 2.4 km
  • Regal Nitro - 3 min drive - 2.1 km
  • Southridge Center - 11 min drive - 17.8 km
  • Charleston Coliseum & Convention Center - 11 min drive - 19.0 km

Getting around

  • Charleston, WV (CRW-Yeager) - 23 min drive
  • Charleston Station - 15 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬4 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Located in the entertainment district, Holiday Inn Express Hotel & Suites Cross Lanes by IHG is a great choice for a stay in Cross Lanes. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers say good things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fee & policy details

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Cross Lanes by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.

What is there to do at Holiday Inn Express Hotel & Suites Cross Lanes by IHG and nearby?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG has an indoor pool and a 24-hour fitness center.

What's the area around Holiday Inn Express Hotel & Suites Cross Lanes by IHG like?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG puts you in the heart of Cross Lanes. Popular attractions include Mardi Gras Casino, which is 4 minutes away by car.

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Reviews

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its variety, quality, and freshness, with many guests raving about the options and service. (58 reviews)
  • The pool area was very clean and nice, providing a great experience for families. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Bed
Children
Location
Water
Restaurant
Shower
Building

Reviews

10/10 Exceptional

Fresh breakfast
Stephen, 1-night trip

10/10 Exceptional

The breakfast buffet was great!
Denise, 1-night trip

10/10 Exceptional

Amazing breakfast! Best coffee!
Judith, 1-night trip

6/10 Good

The room was clean and the breakfast was good. Only issue I had was that water was leaking from the face bowl in the bathroom and we ran out of hot water while showering. Second time staying at this hotel. First time was a really good experience. This time not so much.
Quentin, 1-night trip

10/10 Exceptional

Very nice and spacious rooms. Very clean and very good beds, the breakfast was phenomenal and very friendly staff. Highly recommend!!
Stefan, 1-night trip

10/10 Exceptional

Very clean, comfortable beds, convenient to restaurants
Rebecca, 1-night trip

10/10 Exceptional

I had an excellent experience
Letty, 3-night trip

8/10 Very good

Elevator door would not always shut the first time, made it feel unsafe. Bathroom faucet was loose Overall a nice hotel, clean and friendly service
Michael, 1-night trip

10/10 Exceptional

The staff were extremely friendly and the hotel was clean and well maintained.
Marvin, 1-night trip

8/10 Very good

Great breakfast and friendly staff.
Emily, 1-night trip

8/10 Very good

It was a good stay
Angela, 2-night trip

10/10 Exceptional

Great hotel and very clean
Eddy, 1-night trip

10/10 Exceptional

Breakfast was GREAT!!! Staff accommodating.
Denise, 1-night trip

8/10 Very good

Very friendly staff clean rooms gokd breakfast too!
Charise, 2-night trip

8/10 Very good

Clean hotel, comfortable beds, good breakfast
Lyudmyla, 1-night trip

10/10 Exceptional

Will definitely be coming to stay there again!
Brenna, 1-night trip

10/10 Exceptional

Good place to stay

Nice clean room
Randi, 1-night trip

10/10 Exceptional

Good value for price.
John Mark N., 1-night trip

10/10 Exceptional

Breakfast was good.
James, 1-night trip

10/10 Exceptional

The staff were friendly and very helpful. Their attitude went a long way in making us feel comfortable
Nakeisha, 1-night trip

8/10 Very good

Our room was fine - glad for a fridge and microwave, clean, and the beds were fairly comfortable. We enjoyed the drinks station and the breakfast was above average. The motel was surrounded by industry.
Sue, 1-night trip

10/10 Exceptional

Excellent!!

Check-in was very fast and pleasant. The room was clean and comfortable. I’m an early riser, so I was happy that breakfast was served at 6:00 AM, and it was very plentiful - lots of variety. When I checked out, I was offered complimentary bottled water for the road. Perfect! If I’m ever in the area again, I will definitely stay here.
McKenna, 1-night trip

10/10 Exceptional

Was perfect. Was just passing through and need some good sleep before getting back on the road
Joseph, 1-night trip

10/10 Exceptional

New and very clean. Pleasant staff and comfortable rooms.
Melissa, 1-night trip

10/10 Exceptional

Close to my friends house
Laurie, 2-night trip