Does InterContinental Bali Sanur Resort by IHG offer free cancellation for a full refund?

Yes, InterContinental Bali Sanur Resort by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Bali Sanur Resort by IHG?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM.

Are pets allowed at InterContinental Bali Sanur Resort by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at InterContinental Bali Sanur Resort by IHG?

Yes, there's free self and valet parking. Parking spots may be limited. Free RV/bus/truck parking is available.

Is airport shuttle service offered by InterContinental Bali Sanur Resort by IHG?

Yes, a shuttle from the airport to the hotel is available. The charge is IDR 624360 per vehicle.

What are the check-in and check-out times at InterContinental Bali Sanur Resort by IHG?

You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at InterContinental Bali Sanur Resort by IHG and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. InterContinental Bali Sanur Resort by IHG also has a steam room, spa services, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near InterContinental Bali Sanur Resort by IHG?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Indonesian cuisine, and garden views.

Does InterContinental Bali Sanur Resort by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around InterContinental Bali Sanur Resort by IHG like?

InterContinental Bali Sanur Resort by IHG is a short 3-minute walk from Sanur Beach and 2 minutes' walk from Mertasari Beach.

InterContinental Bali Sanur Resort by IHG, Denpasar: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Apr 21, 2025

Highly enjoyed our stay

Ali, 9-night trip

8/10 Very good

Aug 19, 2024

Very nice hotel and very good service

Fabrizio, 4-night trip

10/10 Exceptional

Mar 17, 2024

Great Family Accommodation

It's a great hotel for families, they have a great range of activities.

2-night trip

10/10 Exceptional

Oct 8, 2023

Beautiful resort, fantastic rooms and service to match

Louis, 6-night trip

10/10 Exceptional

May 29, 2025

We stayed for 3 nights. Every minute at the resort was amazing. The food, the hospitality, the rooms are super luxe and we want to take the bed back home. The bed was amazing. Big shout out to the breakfast at Layang Layang was super! The only thing is the beach where you could lay on the beds, however with high tide there is a lot of trash, and with low tide you can not really swim. But that’s not something they can work on. We recommend this stay to everyone!

Maaike, 3-night trip

10/10 Exceptional

Aug 30, 2024

Liked the patio space.

Beth, 1-night trip

6/10 Good

Jun 26, 2025

Noisy at night , no charger

Yee wa, 5-night trip

10/10 Exceptional

Nov 20, 2024

Great Experience

Sandro, 1-night trip

8/10 Very good

Jul 31, 2024

The hotel location was good. Overall the hotel was very good. Just an unfortunate experience at check in which resolved quickly

Carl John, 7-night trip

8/10 Very good

Feb 18, 2025

I liked the position of the intercontinental but found the facilities lacking. I do realize that one restaurant was closed for refurbishment but the one that was open left food wise a lot to be desired.

Glen, 3-night trip

6/10 Good

Jan 12, 2024

A bit dated but staff were excellent ,the pool was a bit hot compared to other pools we went in , hard to cool off on a 40 degree day

Gregory Alexander, 6-night trip

10/10 Exceptional

May 7, 2023

The staff at the hotel made our first visit to Bali memorable. When we checked in, they gave us a refreshing drink and a chilled towel. Our junior suite was wonderful with a porch, tub and shower and effective cooling and fans. The meals were delicious, the staff was friendly and happy. We enjoyed our spa treatments and shopping in the nearby markets.

Katharine, 3-night trip

10/10 Exceptional

Jun 24, 2023

we felt like were in heaven. its really awesome stay. all staff treated us very well and kind, friendly. i been worried about some negative reviews but nothing is justified. i can't even found one negativity during my stay. worth for spending money. very god breakfasts easy access to beach . i felt i gained more energy during my holiday. i recommend this for all category of stay family, friends and honeymoon ❤️ 💜 💕 ♥️ 😊 💖

Ganesh, 4-night trip

2/10 Poor

Jan 23, 2024

Great property for mature adults. Quiet and peaceful. Check in was poor. Arrived late and room not ready. They put us up in another room at midnight and we moved in the morning. Quite spoiled first day. Very clean and large room. Big pool you can lap. Wouldn’t stay again as too quiet for me.

Christopher, 7-night trip

6/10 Good

Dec 18, 2023

The room was wow. Big room with comfortable bedding and spacious toilet. However, this hotel is located in a very quiet area. There are some restaurants at the beach but the whole area is boring. The shower water smells of sewage and we had to check out early as my children had developed a rash. Staff were very helpful and understanding. Their service was excellent. But do note that this area is really quiet and lacked vibrancy. If you have kids looking for fun and games and things to see and explore, this is not the place to stay. If you are a retiree looking for peace and quiet, then this is the place for you.

Elfy, 5-night trip

2/10 Poor

Apr 13, 2023

Won’t stay there again. Poor management.

Stayed 3 nights. Moved 3 times. Was told 3 times I would be comped a night stay due to the move around. (The hotel rooms had issues with the bathrooms) Was lied to upon check out, was told that they never said that. Will never stay there again. Disappointed with management.

Barbara, 3-night trip

4/10 Fair

Jan 19, 2025

the room was large but the shower wasn’t working properly, the plumbing is open? I watched my gray water from the sink flow into a hole in the ground… But most of all, I had a do not disturb sign out but they ignored it and called me to open my door for a complimentary dessert… I thanked them but also let them know that I’m going to sleep, please do not call or knock anymore. Then they called AGAIN to check how I was doing… I had to unplug the phone because the trust was lost. I understand the intent but it’s a hotel with international travelers, we’re all on different circadian rhythm… I really really needed sleep after 26hrs of travel.

Sun Yeon, 1-night trip

4/10 Fair

Sep 18, 2024

The F&B staff completely incompetent. Really polite staff but just couldn’t do the job or insufficient training. Waiting over 40mins for Breakfast and poached eggs turned up as boiled go on and on but F&B was terrible. I also fell outside at the front entrance as water everywhere without appropriate signage I said at checkout experience wasn’t good the staff didn’t have the decency to ask why!! Enough said to be honest.

Shanaz, 3-night trip

8/10 Very good

Oct 1, 2022

Shocked this is an Intercontinental Hotel

While various aspects of the hotel are under renovation, the grounds need help too, specifically, the lotus ponds (dead) and landscape water features/waterfalls. Could be beautiful but disappointing particularly compared to other nearby hotels as similar/lower price points. Convinced my husband to opt for Intercontinental over the nearby Hyatt. Stunned the Intercontinental charges the rate we paid given the overall condition. Bathrooms are huge but so dimly lit they need updating. Bicycles for guest use might be from the 60s. Saving grace is the pool which is expansive. Staff are great but cannot make up for the dismal property. Call before thinking about staying here as would be surprised the renovation is done. We were there on 9/1-3 2022.

2-night trip

6/10 Good

May 31, 2024

Its a nice resort but is lacking something - no character or style? I found it very plain, boring and cold atmosphere. Check in and check out was fast and easy, rooms are big but I felt wasted with the outdoor seating area as its so hot and humid in Bali. The air con is in the room only, theres glass sliding doors that seperate the room and seating area. The air con was a challenge to use - either got too hot when not on or too cold when on, couldnt find the right temperature at night whilst sleeping. Kepy waking up sweating or shaking and had to keep re-adjusting the temperature. Breakfast was included and excellent = range, variety in asian dishes, western, fruits, breads and pastries. Security is top notch on the street for main entrance and the back entrance to the beach is manned as well. It was a nice experience staying here, not unpleasant, but unfortunately, I wouldnt stay here again - mainly because its so expensive for what you get.

Thi Thanh Phuong, 3-night trip

10/10 Exceptional

Jun 25, 2023

WOW, is how I will start this. We used this property for our last night in Bali since it was close to the airport. WOW, for the staff they are truly amazing. WOW, for the resort it is quiet and very nice. WOW, for the upgraded Villa they gave us for our final stay in Bali. If you can get a villa here we would highly recommend they are truly amazing. The staff was amazing everywhere you went. From beginning to the end they were amazing. Food is amazing also, the executive chefs sourdough bread is a must during breakfast you will not regret it. We tried it because the executive chef came out and introduced himself and told us the story about the starts that have been in his family for 3 generations and WOW was it amazing. During our stay there was one staff member that stood out above all the rest and he was out standing. The buggy driver Ade who was also our driver to the airport was truly amazing. Made our one night at this resort truly enjoyable and memorable. Thank you Ade… if you are thinking of a stay here, book it you won’t regret it and if you meet Ade say hello from us he is truly the best.

10/10 Exceptional

Oct 8, 2025

Et fantastisk opphold på dette nydelige resortet.

Linda Renate, 5-night trip

10/10 Exceptional

Sep 7, 2025

On a beautiful beach

Lovely hotel on a beautiful beach. Lots of amazing options to dine out all along the beach. Great pool, has to 50m long. Decent enough gym to do a work out. Big bedrooms. Breakfast delicious with lots of options.

cheryl, 2-night trip

10/10 Exceptional

Aug 30, 2025

Hard to find anywhere with such lovely people. The service was outstanding. Worth coming to Bali to just experience such warm hospitality.

Susan, 1-night trip

10/10 Exceptional

Aug 24, 2025

Très bon hotel

Les chambres sont très agréables Les lits très bien Le petit déjeuner est de grande qualité La piscine est top

Yannick, 3-night trip

InterContinental Bali Sanur Resort by IHG

Choose dates to view prices

Photo gallery for InterContinental Bali Sanur Resort by IHG

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Highlights

View all photos for Villa, 1 Bedroom, Garden View (Pool)

Villa, 1 Bedroom, Garden View (Pool)

Highlights

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Highlights

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

Highlights

View all photos for Junior Suite, 2 Twin Beds, Garden View

Junior Suite, 2 Twin Beds, Garden View

Highlights

View all photos for Villa, 2 Bedrooms, Garden View (Pool)

Villa, 2 Bedrooms, Garden View (Pool)

Highlights

View all photos for Presidential Villa, Ocean View, Beachfront

Presidential Villa, Ocean View, Beachfront

Highlights

View all photos for Suite, 1 Bedroom, Garden View (Spa)

Suite, 1 Bedroom, Garden View (Spa)

Highlights

View all photos for Suite, 1 Bedroom, Ocean View (Spa)

Suite, 1 Bedroom, Ocean View (Spa)

Highlights

View all photos for Villa, 3 Bedrooms, Garden View (Pool)

Villa, 3 Bedrooms, Garden View (Pool)

Highlights

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

View all photos for Junior Suite, 2 Twin Beds, Ocean View

Junior Suite, 2 Twin Beds, Ocean View

Highlights

Similar properties

Hyatt Regency Bali

Hyatt Regency Bali

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

InterContinental Bali Sanur Resort by IHG

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort