In the heart of Planalto, Master Gramado Hotel offers a warm welcome with a breakfast buffet, rooftop terrace and swim-up bar. Families can enjoy 2 outdoor pools and playground while staying connected with in-room WiFi. Previous guests loved the multilingual staff.
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
What's nearby
Mini Mundo - 6 min walk - 0.5 km
Rua Torta - 7 min walk - 0.7 km
Gramado Central Avenue - 9 min walk - 0.8 km
Black Lake Park - 12 min walk - 1.0 km
Gramado Covered Street - 13 min walk - 1.1 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
Salgado Filho Intl. Airport (POA) - 132 min drive
Restaurants
Cantina Pastasciutta - 5 min walk
Il Piacere - 3 min walk
Garda Restaurante - 9 min walk
The Grill - 9 min walk
Sabores Serrano - 7 min walk
About this property
Master Gramado Hotel
Placing you within a 15-minute walk of Gramado Covered Street, Master Gramado Hotel features a rooftop terrace and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a fitness center, a seasonal outdoor pool, and a children's pool.
At a glance
DONE
Hotel size
234 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Free children's club
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (BRL 35 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Swim-up bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
What to do
Pool table
Working away
Business center
Meeting room
Conference center (2207 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2012
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in lobby
Fitness center
2 outdoor pools
Arcade/game room
Reception hall
Colonial architecture
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Front entrance ramp
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.
Children & extra beds
Rollaway beds are available for BRL 110 per night
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 66 per pet, per day
Parking
Self parking costs BRL 35 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil
Frequently asked questions
Is there a pool at Master Gramado Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Master Gramado Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of BRL 66 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Master Gramado Hotel?
Yes. Self parking costs BRL 35 per day. Parking spots may be limited.
What are the check-in and check-out times at Master Gramado Hotel?
Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is noon.
What is there to do at Master Gramado Hotel and nearby?
Master Gramado Hotel has 2 outdoor pools and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Master Gramado Hotel?
Yes, there's an onsite restaurant.
What's the area around Master Gramado Hotel like?
Master Gramado Hotel is a short 12-minute walk from Gramado Covered Street and 5 minutes' walk from Mini Mundo.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Master Gramado Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 13, 2023
A good cost x benefit
Samuel
Samuel, 2-night trip
6/10 Good
Apr 8, 2023
It was Just ok
Samuel
Samuel, 2-night trip
10/10 Exceptional
Sep 7, 2025
Elton Gonçalves dos
Elton Gonçalves dos, 4-night trip
8/10 Very good
Sep 2, 2025
Verified traveler
3-night trip
10/10 Exceptional
Sep 1, 2025
Daiana
Daiana, 1-night trip
10/10 Exceptional
Sep 1, 2025
Fernanda
Fernanda, 1-night trip
10/10 Exceptional
Aug 28, 2025
Lugar muito bom, estrutura ótima para quem tem filhos, café da manhã ótimo, pratos no
Hotel caríssimo e de baixa qualidade, estacionamento cheguei na chuva e nenhum ajudante veio ajudar minha filha a pegar as malas, quando chegou uma Porche logo em seguida eles foram manobrar e pegar as malas, isso foi fato, mais em fim, tem em tudo quanto é lugar
Heitor
Heitor, 1-night trip
8/10 Very good
Aug 28, 2025
Localização e atendimento excelentes.
Café da manhã também muito bom!
Nossa suite tinha uma vista linda!!
Mas o hotel precisa de uma ajustes e reformas
Frederico
Frederico, 1-night trip
10/10 Exceptional
Aug 26, 2025
Cristiano
Cristiano, 1-night trip
8/10 Very good
Aug 25, 2025
Poliano
Poliano, 2-night trip
6/10 Good
Aug 25, 2025
Não voltaria
Nos colocaram em um quarto no primeiro andar, aonde havia cheiro de mofo e a internet não funcionava . Quando reclamamos da internet apenas foi informado que não teria outra rede e que reiniciariam o roteador. Não achamos os funcionários educados e cordiais.
Verified traveler
1-night trip
10/10 Exceptional
Aug 23, 2025
Monica
Monica, 4-night trip
4/10 Fair
Aug 18, 2025
Manutenção Precátia
Hotel sem manutenção adequada: teto quebrou vazando água no corredor, quebrando vidros e interditando a área da piscina
Roger Pierre
Roger Pierre, 1-night trip
6/10 Good
Aug 16, 2025
Lucas
Lucas, 3-night trip
10/10 Exceptional
Aug 14, 2025
Marcelo
Marcelo, 5-night trip
6/10 Good
Aug 11, 2025
Queriam me cobrar a estadia já tinha sido paga previamente.
MARCELO
MARCELO, 1-night trip
10/10 Exceptional
Aug 8, 2025
ISRAEL
ISRAEL, 2-night trip
10/10 Exceptional
Aug 3, 2025
Hotel é MARAVILHOSO
MARAVILHOSO TUDO
Luiz
Luiz, 1-night trip
10/10 Exceptional
Aug 3, 2025
Passeio em família
Foi uma experiência maravilhosa. Hotel aconchegante, ótimo café da manhã e área kids muito boa. Só o Topete poderia aparecer mais , as crianças amam.
Marialva
Marialva, 2-night trip
10/10 Exceptional
Aug 1, 2025
marcos vinicius
marcos vinicius, 2-night trip
8/10 Very good
Jul 30, 2025
Master hotel
Ivan
Ivan, 3-night trip
8/10 Very good
Jul 27, 2025
ANDRE
ANDRE, 2-night trip
8/10 Very good
Jul 17, 2025
MILTON
MILTON, 1-night trip
10/10 Exceptional
Jul 17, 2025
Robson
Robson, 2-night trip
8/10 Very good
Jul 13, 2025
Ótima estadia
No geral foi uma ótima estadia. Funcionários bastante atenciosos. Tudo muito organizado. Os pontos negativos ficam por conta da internet que é terrível e o café da manhã que não tem muita variações diárias (passamos uma semana e todos os dias sempre as mesmas coisas). Pela grandiosidade do hotel, mereceria uma piscina aquecida também.
Para quem se hospedar com criancas, o hotel possui um espaço kids surreval!
Voltaremos em breve!