Birchwood Spa Motel

3.0 star property
Motel convenient to Polynesian Spa

Choose dates to view prices

Photo gallery for Birchwood Spa Motel

Exterior detail
Free WiFi
Lobby sitting area
Garden
Exterior
In Whakarewarewa, Birchwood Spa Motel offers a peaceful retreat with a soothing spa tub and serene garden. Stay connected with in-room WiFi and enjoy the convenience of dry cleaning/laundry services and luggage storage.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Hot tub
  • Room service
  • Airport shuttle
  • Garden
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Microwave
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

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About the neighborhood

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 5 min walk - 0.5 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk - 1.0 km
  • Redwoods Whakarewarewa Forest - 11 min walk - 1.0 km
  • Rotorua Central Mall - 3 min drive - 2.2 km
  • Polynesian Spa - 3 min drive - 2.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬16 min walk
  • ‪Pataka Kai - ‬10 min walk
  • ‪Rotorua Club Inc - ‬18 min walk

About this property

Birchwood Spa Motel

At Birchwood Spa Motel, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. A hot tub and a garden are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 9 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Room service

What to do

  • Golfing nearby

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Hot tub
  • Reception hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for NZD 20.0 per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Frequently asked questions

Are pets allowed at Birchwood Spa Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Birchwood Spa Motel?

Sorry, there's no onsite parking at Birchwood Spa Motel.

Is airport shuttle service offered by Birchwood Spa Motel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Birchwood Spa Motel?

Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 10 AM.

What is there to do at Birchwood Spa Motel and nearby?

Birchwood Spa Motel has a hot tub and a garden.

What's the area around Birchwood Spa Motel like?

Birchwood Spa Motel is a short 4-minute walk from Whakarewarewa: The Living Maori Village and 17 minutes' walk from Te Puia New Zealand Maori Arts and Crafts Institute.

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Reviews

Birchwood Spa Motel Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.0

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Shower
Hot Tub
Bathroom
Service staff

Reviews

4/10 Fair

Convenient location l for our short stay.
Ellie, 1-night trip

10/10 Exceptional

All amenities I needed, staff very courteous. Location convenient to all attractions.
Robert, 3-night trip

10/10 Exceptional

Perfect place to stay for a tourist!

Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!
3-night trip

10/10 Exceptional

very helpful and friendly
S, 3-night trip

10/10 Exceptional

Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Shane, 2-night trip

8/10 Very good

It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Andrew, 1-night trip

10/10 Exceptional

This was ideal as a stopover. Everything was clean and ready for us - thank you to our hosts. As a studio unit, there is not a full kitchen (to wash dishes) but toaster, jug and fridge were ideal. Mattress firm and very comfortable. Outside private spa bath was lovely, it rained overnight andbit was awesome sitting in the tub under small shelter roof and watching rain fall.
Helen, 1-night trip

10/10 Exceptional

It what we expected, tidy and quiet
Kulu, 2-night trip

6/10 Good

Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.
Clinton, 1-night trip

8/10 Very good

Property conveniently situated on a main transport route. However, the rumble of trucks passing by at night could be heard and felt.
Brett, 1-night trip

6/10 Good

It was fine
Cj, 2-night trip

4/10 Fair

Cheap, but dirty, terrible check in, no welcome or even smile. Stairs to 2nd floor dangerous in wet. No garaging for biles although states on sign and web that there is. Wont be back.
Des, 2-night trip

2/10 Poor

Terrible couldn't communicate with them very very rude took payment
Karm, 1-night trip

2/10 Poor

Have not received receipt for one night stay. Am still in progeess trying to have them send receipt through email, still havent received anything. Certainly wont book there again. Communication breakdown is terrible and their language barrier is appalling
Tamati, 1-night trip

6/10 Good

Poor internet connection and no air conditioning system installed on the unit.,
Jerry, 2-night trip

10/10 Exceptional

Awesomeness on arrival at reception , Love this chill time 😊
Anton, 1-night trip

8/10 Very good

Good
Shivani singh, 2-night trip

10/10 Exceptional

Everything was excellent had more than i needed. Access to the room the tub was awesome. Thats my motel everytime i visit rotorua. Thank you.
Rachel, 1-night trip

10/10 Exceptional

Didnt like early morning 4am traffic noise from logging trucks
Dave, 1-night trip

10/10 Exceptional

We had a great stay would go back there again loved the spa
Tania, 1-night trip

4/10 Fair

Host could barely speak a word of English, to the point where I almost wasn't able to check in. Smoke detector broken off ceiling, heated towel rail was broken, heating was broken.Tried to talk to Host through google translate. Heater was replaced, smoke alarm wasn't. That same day we never got house keeping and couldn't tell us why. Only given two very thin old towels. Stains on bedding, house keeping left our door unlocked after they did clean despite signage everywhere telling guests to make sure to lock up when going out.
Dani, 4-night trip

6/10 Good

Room was ok large for two people...but the bathroom must have had a leak and the floor needs to be renewed it looked dirty, the toilet was not as clean as it should be with stains aswell as the sink.
Pamela, 2-night trip

2/10 Poor

Did not even go to the room. Changed accommodation
WAYNE, 1-night trip

2/10 Poor

I arrived early and asked if I could leave some luggage in a secure place. I was told no and no early checkin as the room was not ready. It turned out that it was ready so when the owner arrived about five minutes later they totally ignored me and told the receptionist it would cost an extra $20. The cost was not a problem as my luggage would be safe. The room was very tired and dirty in places this was not down to housekeeping but maintenance. Carpets were badly marked and in poor condition. The bathroom floor was not much better. There was no facilities to was the pots I had used and when I mentioned this I was informed it was not included. I didn’t try the jet bath outside as it looked like it had seen better days. Finally just before checkout everyone was treated to an almighty shouting match in mandarin between the male boss and male receptionist. Not once did I get a pleasant greeting or a simply hello. Need I say I’ll not be returning.
EDWARD, 2-night trip

2/10 Poor

Nothing I like, unfriendly not help at all, ceating on the price,I not reccomande this place to nobody
Michele, 2-night trip