Located in the city center, Heritage Hotel invites you to unwind on its charming terrace or indulge in international cuisine at Flamboyant restaurant. Explore the nearby shops, stay connected with high-speed WiFi and access a 24-hour business center.
When you stay at Heritage Hotel, you'll be within a 15-minute drive of Dickenson Bay Beach. For a bite to eat, guests can check out Flamboyant, which serves international cuisine and is open for breakfast, lunch, and dinner.
At a glance
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Hotel size
47 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited (max 1 space per unit)
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Shared microwave
Room service (limited hours)
What to do
Shopping
Beach nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Porter/bellhop
Facilities
2 buildings/towers
ATM/banking
Terrace
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
WiFi (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Dining
Flamboyant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.
Optional extras
WiFi is available in guestrooms for USD 8.00 per day (rates may vary)
Children & extra beds
Rollaway beds are available for USD 25 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's
Frequently asked questions
Does Heritage Hotel offer free cancellation for a full refund?
Yes, Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heritage Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heritage Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Heritage Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Heritage Hotel?
No, this hotel doesn't have a casino, but King's Casino (1-min walk) is nearby.
Are there restaurants at or near Heritage Hotel?
Yes, Flamboyant offers international cuisine.
Does Heritage Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Heritage Hotel like?
Heritage Hotel is in the heart of St. John's, a short 2-minute walk from Heritage Quay and 4 minutes' walk from Jolly Harbour Marina.
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Heritage Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Elevator
Cities
Building
Reviews
10/10 Exceptional
May 24, 2025
Location is amazing....right in the heart of St. John's.
The hotel is quiet, clean and friendly staff.
MAVIS
MAVIS, 3-night trip
10/10 Exceptional
Apr 15, 2025
Great place especial if you take morning trip to Barbuda by ferry
victor
victor, 1-night trip
8/10 Very good
Feb 17, 2025
good stay nice location
david aldon
david aldon, 1-night trip
10/10 Exceptional
Apr 15, 2025
Great location if you take ferry to Barbuda
victor
victor, 1-night trip
8/10 Very good
Jul 7, 2025
Great service but.......
Elevator did not work for 2 and a half weeks walking up to my floor was painful.
The staff was great, great service they were really helpful.
Great location near everything
Rosalia
Rosalia, 3-night trip
4/10 Fair
Jul 22, 2025
Hotel was dated. No upgrades - bathroom plumbing leaves much to be desired. Balcony furniture miss-matched. Under the initial booking breakfast was included however we were charged.
Not a property I’d expect to see on Hotels.com
Karen
Karen, 1-night trip
6/10 Good
Jun 9, 2025
-Elevator was broken.
-They sell snacks, water, soft drinks, beers and wines and even a lunch pack.
-Bed was good and AC worked well.
-Location in city center
Aniel
Aniel, 1-night trip
6/10 Good
May 27, 2025
Good value but…
The hotel had an excellent location. The room was very spacious but the blanket on the bed was not clean and there was dark glue residue behind the toilet which leaked. Breakfast was good and the waitress was friendly.
Verified traveler
1-night trip
2/10 Poor
May 2, 2025
Ok for location in the city
Sandy
Sandy, 4-night trip
8/10 Very good
Apr 7, 2025
Its convenient for last minute trip. Staff were friendly. Hotel can be renovated to update property but overall not bad.
Jewel
Jewel, 4-night trip
6/10 Good
Feb 13, 2025
Near the market and bus station
Huldah
Huldah, 10-night trip
8/10 Very good
Feb 8, 2025
Location
Nice hotel for the money. Very convenient location in the heart of St. John’s. Just blocks from the cruise port and a number of restaurants within easy walking distance. Taxi stand just around the corner.
Verified traveler
3-night trip
6/10 Good
Nov 5, 2024
Good location
Stephen
Stephen, 7-night trip
2/10 Poor
Jun 9, 2025
service very bad bad
Ronin
Ronin, 7-night trip
10/10 Exceptional
Jan 5, 2025
It was great
Keith
Keith, 5-night trip
6/10 Good
Mar 18, 2025
The customer service at the hotel was decent. The hotel linens and towels had permanent stains and were severely discoloured. The hotel needs an upgrade in most ares; amenities were very old, some tiles were lose, fixtures need changing and even curtains appeared beyond their life expectancy.
Karen
Karen, 3-night trip
10/10 Exceptional
Nov 25, 2024
I was pleasantly surprised. The bed was very comfortable and the location was great. It was perfect for what we needed! Thank you!
SALLY
SALLY, 1-night trip
10/10 Exceptional
Feb 15, 2024
Awesome place. Well kept with friendly staff
Robert
Robert, 1-night trip
10/10 Exceptional
Dec 7, 2024
It was very easy to get around in this area. It was very crowded at certain times and that made it difficult to get where you wanted to go. I enjoyed my trip to Antigua.
Joycelyn
Joycelyn, 7-night trip
8/10 Very good
Jun 29, 2024
Very conveniently located downtown
Owen
Owen, 1-night trip
10/10 Exceptional
Dec 16, 2023
Nice location
Osvaldo Miguel
Osvaldo Miguel, 1-night trip
6/10 Good
Sep 30, 2024
Was a pleasant stay. Facilities needs updating.
Richard
Richard, 1-night trip
4/10 Fair
Dec 8, 2024
Extremely noisy all night long. This hotel is in the middle of downtown and the town parties all night long, loud cars, loud music, and loud people.
Terry
Terry, 1-night trip
10/10 Exceptional
Jun 23, 2024
Wonderful hotel, ideally located
The hotel is perfectly located, close to the spectacular restaurant Cuties and the Heritage Quay. The staff are friendly, welcoming, and helpful. Our room was spacious and clean. I strongly recommend this hotel.
Michael
Michael, 2-night trip
6/10 Good
Apr 3, 2025
Staff were helpful and good customer service. The room itself was OK very basic needs of a fresh decoration. Very out dated, balcony door didn't lock, room door didn't have a dead lock or a lock bolt just a privacy door lock. Door frame was chipped by previous DIY, door was very loose to the frame. Happy to stay there for one night to catch a cruise after delay but won't stay any longer than that. Local area was a ghost town but was told because its Sunday. Think area would be a ghost town if there isn't a cruise ship in port.