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Al Shohada by Palm Rich Makkah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Al Shohada by Palm Rich Makkah

Family Suite | 1 bedroom, in-room safe, desk, iron/ironing board
Family Suite | 1 bedroom, in-room safe, desk, iron/ironing board
Reception
Restaurant
Reception
Located near Great Mosque of Makkah, Al Shohada offers a warm welcome with shopping on site and a daily manager's reception. Guests can unwind with spa services or get work done at the business center. With in-room WiFi, dry cleaning/laundry services, and helpful staff have left lasting impressions on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $180
$217 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Air conditioning
Bathrobes
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • 2 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Air conditioning
Bathrobes
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • 3 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Quadruple Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Quadruple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Air conditioning
Bathrobes
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • 3 sq m
  • Sleeps 4
  • 4 Double Beds

View all photos for Presidential Suite

1 bedroom, in-room safe, desk, iron/ironing board

Presidential Suite

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Air conditioning
Bathrobes
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Air conditioning
Bathrobes
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Suite

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Air conditioning
Bathrobes
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Lobby

Doubletree by Hilton Jabal Omar Makkah

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 957 reviews
The price is $123
$149 total
includes taxes & fees
Nov 15 - Nov 16
Doubletree by Hilton Jabal Omar Makkah
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About the neighborhood

Map
Ajyad Street, Holy City, Makkah, Makkah Province, 21955

What's nearby

  • Great Mosque of Makkah - 8 min walk - 0.7 km
  • The Clock Towers - 10 min walk - 0.9 km
  • King Fahad Gate - 11 min walk - 1.0 km
  • Kaaba - 11 min walk - 1.0 km
  • Well of Zamzam - 12 min walk - 1.0 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 75 min drive
  • Makkah Station - 16 min drive

Restaurants

  • ‪Al Firadaous - ‬14 min walk
  • ‪Al Khaırat Restaurant - ‬13 min walk
  • ‪مطعم الزهرة بولمان AlZahra PullMan ZamZam - ‬12 min walk
  • ‪Jawaharat Al Firdaus - ‬11 min walk
  • ‪29Th Floor - ‬6 min walk

About this property

Al Shohada by Palm Rich Makkah

Al Shohada by Palm Rich Makkah puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests will have free perks like WiFi and valet parking. This luxurious hotel is also within a 15-minute walk of The Clock Towers.

At a glance

DONE

Hotel size

    • 494 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 12:30 PM
    • Express check-in/out available
    • Minimum check-in age: 15
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Onsite self parking (SAR 250 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 10
  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 50 for adults and SAR 25 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for SAR 110.0 per night

Parking

  • Self parking costs SAR 250 per night

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
State tax ID - 5%
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001669

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Al Shohada
Al Shohada Hotel
Al Shohada Hotel Mecca
Al Shohada Mecca
Hotel Al Shohada
Hotel Shohada
Shohada
Shohada Hotel
Hotel Al Shohada Makkah/Mecca
Al Shohada
Al Shohada Hotel
Al Shohada by Palm Rich Makkah Hotel
Al Shohada by Palm Rich Makkah Makkah
Al Shohada by Palm Rich Makkah Hotel Makkah

Frequently asked questions

Are pets allowed at Al Shohada by Palm Rich Makkah?

Sorry, pets aren't allowed.

Is parking offered on site at Al Shohada by Palm Rich Makkah?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at Al Shohada by Palm Rich Makkah?

Check-in start time: 4 PM; Check-in end time: 12:30 PM. Check-out time is 1:00 PM. Express check-in and check-out are available.

Are there restaurants at or near Al Shohada by Palm Rich Makkah?

Yes, there's an onsite restaurant.

What's the area around Al Shohada by Palm Rich Makkah like?

Al Shohada by Palm Rich Makkah is a short 10-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Al Shohada by Palm Rich Makkah Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

Yes
Umma, 6-night trip

6/10 Good

عليكم للاسف وللمرة الاولى في فندق اشهداء اطالب بدفع مبلغ مقابل موقف السيارة بالرغم من انني احد زبائن الفندق متى ما جيت لمكه للمعلو مية فان احد عوامل تفضيل فندق الشهداء هو وجد الموقف المجاني للسيارة بالرغم من بعد المسافه عن الحرم ولكن الا هذه الميزه الغيت

2/10 Poor

They charged car parking fee 50 Sr / day however car parking is with booking Room service very poor second day we called many times but no no room service
2-night trip

6/10 Good

Good

The Room was Nice But When wE open the Windows Frame full Of dust , toilet flush not working well , problem during check out With wrong posting FB outlet

4/10 Fair

Not a 5 star hotel

I had booked the hotel and paid for online. Arrived at the hotel late in the evening to find the hotel staff not speaking much English and not very helpful. The receptionist said that the room had been booked but no payment was received and that we had to pay again. Even though we produced proof of payment he still demanded another payment. It was a problem with their bank I found out later. I did get a refund but it caused quite a bit of inconvenience. The room needed updating and the shower was dirty. The restaurant floor was not swept regularly during the buffet breakfast, there were bits of food etc on the floor. The lobby however is spacious and very good.
6-night trip

8/10 Very good

فندق جيد

اقامة جيدة ولكن للاسف المطعم كان مغلق

8/10 Very good

A nice hotel for omra

I was allowed to check out a bit later than expected.

2/10 Poor

خدمة سيئة جدا

اسوء خدمة عملاء موظفين ليس لديهم مسؤوليه ولا الخبرة في احترام الضيف وانهاء اجراءات الدخول لا انصح احد يحجز من خلال النت بالفندق هذه ولا يوجد رقم هاتف شغال تتواصل مع احد منهم

2/10 Poor

كان الاستقبال سيِّئ جداً، والمعاملة سيئة، وموظفي المطعم يتعاملون بأسلوب غير لائق مع النزلاء، وطعام الفطور سيِّئ،
ashraf, 1-night trip

6/10 Good

Standard has gone down, not a five star

I have stayed in Al Shohada hotel twice prior to this visit and i can clearly see the standard has gone down and it is certainly not a five start hotel. The positives: -The hotel staff quickly came to pick up the luggage on our arrival and safely took to our room -The reception staff looked nice and gentle, although had to bring in a translater on one occasion to explain one problem - The two issues related to shower/toilet were responded and fixed in quick time (within 30 mins) by the housekeeping staff who were humble and polite The negatives: - We booked a twin bed room for x2 adults, x2 kids through expedia and what we got is one king size bed. On multiple complaints, we were told sorry this is what we have to bear with, as hotel is full - We booked a non-smoking room through expedia and what we got was a room in a corridor full of smoking guests and bad smell all around. Again this was complained to reception but to no avail - The toilet flush wasn't working on first use and the shower drain was blocked. These were fixed on reporting but what i find disappointing is that these should be checked prior to room allocated to new guests - The housekeeping is TERRIBLE, of our 5 nights stay only once did the room service came to change towels/bed sheets and clean room (despite calling them 3 times and every time they acknowledge to come but won't). This room service bloke was a rude person and the hotel needs to teach him how to speak to guests.
Wasim, 5-night trip

6/10 Good

المكان قريب من الحرم (10 دقائق مشي دون زحام ) الاثاث والموكيت قديم جدا ومستهلك المطعم ممتاز خدمات الغرف غير موجودة الاستقبال جيد وسريع Hotel is 10 minutes walk to Haram Reception is satisfactory Restaurant is Great Carpet is old and dirty Elevators great Room service Bad No tea or coffee
MUSHABBAB, 2-night trip

8/10 Very good

clean

good

4/10 Fair

يحتاج الى التطوير والتحسين

مقبولة..ولكن سابقا كانت افضل

10/10 Exceptional

Two Nights

very Fine

6/10 Good

Pleasant experience,Lobby was very attractive with sufficient sitting area. Comfortable seats. Breakfast is just Okay.Toilets were not maintained properly. Toilet Seat was broken. Rooms are not well lit. A bit noisy place. Guest talking loudly in corriodors

6/10 Good

الغرف غير هادئه صوت الغرف المجاوره والعمال في الممر مزعج وحتى وقت متأخر من الليل

6/10 Good

لايوجد شاهي اوقهوة داخل الغرفه الطبق الفواكه جيد

6/10 Good

للأسف السعر على الموقع أعلى بكثير عن السعر من الفندق مباشر.

6/10 Good

فندق قديم ما يستاهل 5 نجوم

مقبولة

8/10 Very good

Just a little better hotel

It was a good hotel but off course, not a Five Star as claimed.Furniture was very old and dirty, looking never replace, once installed. WIFI was not available at all. only available at Lobby, with cahrges of 25 SAR/day. Location is little far from Masjid al-Haram, take at least 10-15 minutes. Breakfast was good.

4/10 Fair

Disappointed by staff, housekeeping, smoking

I had stayed in this hotel 5 years ago on a work trip, and immensely enjoyed my stay. So I decided to book this hotel for my personal trip. I was very disappointed by the degradation of service over the years. There's a lot of potential for improvement. Housekeeping never showed up...in my 4 day stay, my wasn't cleaned once! There was a time when housekeeping knocked my door at 10pm and asked whether I wanted my room cleaned. Other than that I had to plead with the front desk/concierge,to ask for fresh towels, which fell on deaf ears all the time. People would smoke in corridors, and form groups there and make noise through the night. The corridors should be made non-smoking! And people should be barred from making excessive noise there after 9pm. There were sofas in front of my room where a group of men would sit all day, talk loudly, and smoke all day. Not the experience I'd expect in a 5-star hotel. The front desk could be more prompt too. I needed an iron for my clothes, and had to call 3 times over several hours to finally get it. Similarly, when I asked the concierge/bell man some questions about shuttle buses to Haram, he started advertising some local services for 'ziyarah' (historical sightseeing). The shuttle bus was quick,but not very helpful, since the road to Haram was closed off from quite far. The hotel was very clean and comfortable, and the main lobby is very well decorated and scented. The breakfast was phenomenal, and I really enjoyed it.

6/10 Good

Rude reception friendly other staff

Receptionist is very arrogant, other staff is very friendly. No house keeping during stay. Very expensive compare to other hotels of same level. No WiFi. Very noisy because in room there was door between our and other room. Nice breakfast. 10 min walk to masjid haram.

4/10 Fair

Bedrooms are not as good as it should be

Breakfast is excellent bedrooms are treble staff helpful

6/10 Good

جيد لكن لن اكرر التجربه

جيد نوعا ما الاستقبال ممتاز خدمه الغرف ممتازه بوفيه الافطار رائع لكن المطعم سيء لا يوجد في الغرفه غلايه مياه

6/10 Good

the reception responsiveness and service was poor. no free WiFi even in the reception as was declerd. the carpets were old discolored and not clean. no coffe/tea making.