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Schweizerhof Zermatt

4.5 star property
Luxury hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Schweizerhof Zermatt

Restaurant
Cozy Room | View from room
Meeting facility
Indoor pool, sun loungers
Interior entrance
Schweizerhof Zermatt, nestled in the heart of Zermatt City Centre, offers a serene retreat with an inviting garden and sun-kissed terrace. Treat yourself to a rejuvenating spa experience or unwind with free WiFi, newspapers, and multilingual staff assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Spa escape in the mountains
Discover a full-service spa offering hot stone massages and aromatherapy in this mountain retreat. Unwind in the sauna, hot tub, or garden.
Culinary choices galore
This hotel offers a trifecta of dining options: a restaurant, a bar, and free buffet breakfast to start each day with delicious variety.
Dreamy comfort awaits
Sink into hypo-allergenic, premium bedding after selecting the perfect pillow. Late-night service and rainfall showers enhance the luxurious experience.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Cozy Room

Cozy Room | 1 bedroom, premium bedding, minibar, in-room safe

Cozy Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Hair dryer
  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Balcony
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Hair dryer
  • 14 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Attic Suite

Attic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room, Partial Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Matterhorn view

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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  • Spa
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9.6 out of 10, Exceptional, 193 reviews
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About the neighborhood

Map
Bahnhofstrasse 5, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • EuroAirport Airport (BSL) - 109.4 miles/176.1 km
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt (QZB-Zermatt Train Station) - 2 min walk
  • Zermatt Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Restaurant Derby - ‬1 min walk
  • ‪Golden India - ‬1 min walk

About this property

Schweizerhof Zermatt

Schweizerhof Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body treatments, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 95 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

What to do

  • Ski passes
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31

Room amenities

Be entertained

  • iPad
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Alarm clock
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Frequently asked questions

Does Schweizerhof Zermatt offer free cancellation for a full refund?

Yes, Schweizerhof Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Schweizerhof Zermatt?

Yes, there's an indoor pool.

Are pets allowed at Schweizerhof Zermatt?

Yes, dogs are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Schweizerhof Zermatt?

Sorry, there's no onsite parking at Schweizerhof Zermatt.

What are the check-in and check-out times at Schweizerhof Zermatt?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Schweizerhof Zermatt and nearby?

Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Schweizerhof Zermatt also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Schweizerhof Zermatt?

Yes, there's an onsite restaurant.

What's the area around Schweizerhof Zermatt like?

Schweizerhof Zermatt is in Zermatt City Centre, a short 2-minute walk from Zermatt Gornergratbahn Station and 5 minutes' walk from Zermatt - Furi.

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Schweizerhof Zermatt Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Restaurant
Room
Train station
Breakfast
Ambience
Walking
Shopping
Amenities

What guests liked

  • Breakfast was consistently excellent with a good selection and homemade pastries. (12 reviews)
  • The property's restaurants and bar offered a lively atmosphere, good dining options, and excellent service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent location just steps away from the Zermatt location. Breakfast selection is good with great vibe. Room amenity is modern and great (e.g., Dyson hairdryer)
Chiao-Wen, 1-night trip

10/10 Exceptional

5 star and fantastic service .. always happy to find space at restaurant/bar and good buzz in evening - no need to go anywhere else
John, 4-night trip

10/10 Exceptional

Wonderful boutique hotel! A lot of extras, unfortunately we did not have time to enjoy!! Great breakfast!
Leona Kay, 1-night trip

10/10 Exceptional

Nice staff good location
Bik Shan, 2-night trip

10/10 Exceptional

“I give this place 5 stars — I wish I could give more! It’s the best hotel with top-notch service and a very cozy environment. The restaurant is absolutely amazing — words can’t describe how good the food is. I 100% recommend it!”
salma, 1-night trip

10/10 Exceptional

Top
Andreas, 3-night trip

10/10 Exceptional

Excellent service, amenities, location. Extremely clean and comfortable luxurious facilities. Lively atmosphere and good dining.

10/10 Exceptional

good hotel

good reception, excellent breakfast, best room condiotion in this travel. good location from station and to go to sunega, gornergrat and so on.
sungeun, 1-night trip

10/10 Exceptional

Perfect location and very friendly staff

The service was the most outstanding. Friendly and super helpful people all around.
Ian, 1-night trip

8/10 Very good

Excellent staff, very convenient location. The breakfast was excellent. It gets very hot and the rooms get really warm and tends to be noisy due to the public playgrounds nearby. On a Friday night there was a party going on close by not on the hotel premises and the Loud noise went on from 10pm to 5am.
Namas, 3-night trip

10/10 Exceptional

Excellent hotel

Loved the hotel. Staff was friendly. Room was modern. Has mini fridge, safe, 2 large included sparkling water glass containers, 3 apples, balcony, nice tv. Facilities include breakfast buffet, bar, basement pool and spa, fitness center. Our room supposedly had view of Matterhorn but it was too cloudy to see. Hotel is conveniently located near the train station and Gornergrat and bus station less than 5 min walk. Rolex and McDonald’s right across the street. Plenty of restaurants and shops nearby. I would come back here again if in Zermatt.
Stephen, 1-night trip

10/10 Exceptional

Excellent place. Staff very helpful and friendly. Highly recommended
Magnus, 1-night trip

8/10 Very good

Beautiful hotel with comfortable beds and a great onsite restaurant. We loved the location, the exceptional decor and the delicious breakfast. I was disappointed in the size of the bathroom, the lack of air conditioning, the lack of robes, and a few interactions with staff. Most of the staff was fantastic and really took pride in their job. The overall experience was good, but my expectations were greater
Bryan, 2-night trip

10/10 Exceptional

It was just perfect vacation. Hotel located 2 minutes of walk from train station. The staff was very kind and breakfast was excellent. Hotel is in the Main Street and lots of good restaurants and shopping. I truly enjoyed staying at this hotel and loved Swiss hospitality Hotel has also one of the best sauna facility.
young, 3-night trip

10/10 Exceptional

Excellent
Jinan, 1-night trip

10/10 Exceptional

Excellent!!!
Atsushi, 1-night trip

10/10 Exceptional

We arrived at the railway station in Zermatt quite late and found it dark, to discover a town wide power cut. Staff were very considerate and fortunately the hotel had its own emergency generator. My wife has limited mobility, and whilst she had to make her own way to the third floor, one of the reception staff carried our luggage up for us. Excellent room with view of the Matterhorn, fabulous breakfast, and close proximity to the railway station.
Stephen, 2-night trip

8/10 Very good

Beautiful & well designed room. Nice terrace bar. Staff was very helpful. Our room was on Bahnhofstrasse so a tad noisy ( narrow street that echos noise well ) but it had a peekaboo view of the Matterhorn so it can’t be helped. Breakfast buffet was wonderful. Didn’t try the restaurant for dinner. Very conveniently located.
Mark, 2-night trip

10/10 Exceptional

wonderful hotel

Stayed for two nights and needed to switch rooms after the first night because we stayed in an attic type room with low ceilings which was not for someone tall like myself. But they were very accommodating and helpful in moving our luggage to the new room when we were out visiting the Matterhorn. When booking the room, you are listed with them at a certain price, I needed to pay an upgrade fee to get a room on the higher floor with a view of the Matterhorn but it was worth it.
John, 2-night trip

10/10 Exceptional

Marvellous stay!

Have no regret to booked myself a solo trip for 2 nights in this marvellous hotel. Great front desk staffs at welcoming. Room is clean and comfortable with nice Mountain View. Perfect location with less than 150m from the train station and surrounded with lots of shops. Hotel facilities (gym, swimming pool, sauna, steam room) are great especially on the rainy which I could not do much activities out door. Well, if the opening time for these facilities can be extended till 10pm, will be better. Overall I will say that I have great time here.
View from balcony in the morning after a midnight snow.
Terrence, 2-night trip

10/10 Exceptional

.
Camila, 1-night trip

10/10 Exceptional

Comfortable
tong, 2-night trip

10/10 Exceptional

Wonderful hotel

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.
Terry, 4-night trip

10/10 Exceptional

Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.
Beth, 2-night trip

8/10 Very good

Mycket fint hotel. Det som drar ned ett steg är dåligt ljudisoleriade dörrar.
Anders, 1-night trip