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Hotel Riu Palace Maspalomas - Adults Only

5.0 star property
Adults-only beach hotel with spa, near Maspalomas Dunes

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Photo gallery for Hotel Riu Palace Maspalomas - Adults Only

Reception
2 outdoor pools, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Aerial view
Near Maspalomas Dunes, Hotel Riu Palace Maspalomas - Adults Only offers a vibrant retreat with a free breakfast buffet, poolside bar, and live shows. Enjoy cycling or relax on the sun-kissed terrace with WiFi access; treat yourself to spa treatments at Wellness Centre.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Electric vehicle charging point
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is $288
$308 total
includes taxes & fees
Sep 29 - Sep 30

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Balcony, Garden View (Superior)

Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View (Superior)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Sofa bed
Ceiling fan
Separate bathtub and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Garden View

Junior Suite, Balcony, Garden View | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

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  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.2 out of 10, Wonderful, 663 reviews
The price is $331
$354 total
includes taxes & fees
Oct 8 - Oct 9
Hotel Riu Palace Oasis
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About the neighborhood

Map
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Dunes - 3 min walk - 0.3 km
  • English Beach - 14 min walk - 1.2 km
  • Yumbo Shopping Center - 17 min walk - 1.5 km
  • Maspalomas Lighthouse - 10 min drive - 5.3 km
  • Maspalomas Beach - 14 min drive - 5.6 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪Café Mozart II - ‬14 min walk
  • ‪Café Wien - ‬11 min walk
  • ‪Los Porches - ‬11 min walk
  • ‪La Perla Negra - ‬7 min walk
  • ‪Marco Polo Restaurant - ‬9 min walk

About this property

Hotel Riu Palace Maspalomas - Adults Only

At Hotel Riu Palace Maspalomas - Adults Only, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of Maspalomas Dunes. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Main restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 367 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Water dispenser

What to do

  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Main restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Pool Restaurant - This theme restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Lobby bar / Lounge bar - Onsite lobby lounge. Guests can enjoy alfresco dining (weather permitting). Open select days.
Poolside bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open select days.

Here's the breakdown, no surprises

Optional extras

  • Safes in guestrooms can be used for EUR 7 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number h-35/1/0000205

Also known as

Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Maspalomas Palace Hotel
Maspalomas Palace Riu
Maspalomas Riu Palace Hotel
Riu Maspalomas
Riu Maspalomas Palace
Riu Maspalomas Palace Hotel
Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas Adults Only
Hotel Riu Palace Maspalomas - Adults Only Hotel

Frequently asked questions

Does Hotel Riu Palace Maspalomas - Adults Only offer free cancellation for a full refund?

Yes, Hotel Riu Palace Maspalomas - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Maspalomas - Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Riu Palace Maspalomas - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Riu Palace Maspalomas - Adults Only?

Sorry, there's no onsite parking at Hotel Riu Palace Maspalomas - Adults Only.

What are the check-in and check-out times at Hotel Riu Palace Maspalomas - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Riu Palace Maspalomas - Adults Only and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Palace Maspalomas - Adults Only also has 2 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel Riu Palace Maspalomas - Adults Only?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Fusion cuisine.

Does Hotel Riu Palace Maspalomas - Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Maspalomas - Adults Only like?

Hotel Riu Palace Maspalomas - Adults Only is a short 3-minute walk from Maspalomas Dunes and 19 minutes' walk from Yumbo Shopping Center.

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Hotel Riu Palace Maspalomas - Adults Only Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Food
Dune
View
Bathroom
Bed
Breakfast
Buffets

What guests liked

  • Breakfast was extensive and of a very high standard with a wide variety of options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great staff, comfortable hotel

Very comfortable hotel, amazing food in the buffet, however some elements of it became slightly repetitive, but the quality was always good. The only one thing I would like would be a better coffee machine in the rooms, the instant coffee was terrible. But overall incredibly comfortable, nicely kitted out and maintained, great pools and the service in the restaurants and at reception was absolutely fantastic. Cannot fault the staff at all.
6-night trip

10/10 Exceptional

It’s so good we made a second trip

Our second trip to Riu Palace Maspalomas. We enjoyed it so much both times.
Mark, 5-night trip

10/10 Exceptional

Great location and service.
Alejandro, 5-night trip

10/10 Exceptional

Great food. Was wary that there was a buffet but it was amazing. Varied and very fresh. Wonderful.
Patrick, 7-night trip

10/10 Exceptional

Amazing hotel and service
Jacobus, 8-night trip

10/10 Exceptional

Large comfortable hotel
14-night trip

10/10 Exceptional

Just a fabulous hotel couldn’t fault anything one of the best hotels we have stayed in with a special thank you to all the staff for making our holiday so memorable
NICHOLAS, 10-night trip

10/10 Exceptional

An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.
GRANT, 2-night trip

10/10 Exceptional

The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.
Maria de los angeles Romano, 7-night trip

10/10 Exceptional

.
Flaviano, 7-night trip

8/10 Very good

The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
Liza, 4-night trip

10/10 Exceptional

Proper five star hotel in every way. Loved the wide range of food and swimming pools.
antony, 3-night trip

10/10 Exceptional

Great Hotel

Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
stuart, 5-night trip

10/10 Exceptional

The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
Christopher, 5-night trip

6/10 Good

Un palace ?

Nous avons été déçu par notre chambre. Elle été située en rez de chaussée exposée nord. Il y faisait froid (18/19°) et pas de chauffage ! La réception nous a dit qu'il n'y avait pas de chauffage aux Canaries ! Nous avons dû de mander deux couvertures et mon conjoint est tombé malade. Nous connaissions cet hôtel et pensions que pour un cinq étoiles nous aurions un meilleur service. Un hôtel 5 étoiles doit être parfait !
Pierre, 10-night trip

10/10 Exceptional

Wonderful staff

A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services. RIU hotels provide a wonderful personally experience from start to finish. Thank you again Ash & Meeny
Ashley, 4-night trip

10/10 Exceptional

The staff are very courteous and cannot do enoigh to make your stay pleasant
jit, 7-night trip

10/10 Exceptional

7 Day Winter Subshine Break

We choose to visit Gran Canaria every year late January and stayed at this hotel for the first time for a change. The hotel is in excellent condition and offers all the luxuries you would expect from a 5 star hotel. The buffet breakfast and dinner offered lots of choice and overall was very satisfactory. We requested a sea view room on the right side of the hotel to enjoy the afternoon and evening sun which we received. The pool areas were very nice with plenty of sun beds and shade if required. The staff were all very pleasant and polite and added to our stay. There are plenty of bars and restaurants nearby should you wish to go out. Plus it is a 25 minute walk to playa Del Ingles beach and a 40 minute walk across the dunes to Meloneras which has some nice lunch options. Our only moan was we thought the evening entertainment started and finished too early and clashed with dinner. Bearing in mind this is an adult only hotel a bit later finish would be better. However overall a very nice hotel and would certainly return.
Sunset over Meloneras in the distance
Matthew, 7-night trip

8/10 Very good

Adults only seems to mean seniors only at this property. It may be the time of year (February), but this felt like we spent the night in a fancy retirement home.
Jonathan, 1-night trip

8/10 Very good

There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
Timothy, 7-night trip

8/10 Very good

This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
Katharine, 10-night trip

8/10 Very good

Good base near the Dunes but not 5stars

I can't categorise this hotel as 5 stars, if most people here have had travelled to all 5-star hotel type, they should know the difference, but this is a good location staying in the south. 1.Check in - waited outside with others, processing were done simultaneously by calling everyone,our luggage’s were all brought into the room 2.No slippers so if you are not used to walking barefoot, then bring some indoor slippers. 3.No Free bottled water -this is 5-star hotel 4.No turndown service, but a room attendant will knock your door if you need a towel or not. 5.No coffee machine(capsules) but instant sachet coffee, cream, sugar and a kettle, no cutlery but rather a wooden stick (like those used in every Mcdonalds store). 6.TV has Sky news and other old movies but no other English channels to explore. 7.Safety deposit you need to pay, this is the only hotel classified as 5 star and in our entire travelling years that we must pay for this safety box. 8.Dinner foods are bland to our taste and the presentation is kind of repetitive and the same every night, the Chef should twist it a bit more appealing even though it's kind of repetitive each or other night, presentation of the foods helps.no one will greet you or accompany or pin point you to a seat, so choose your table or ask if it's free to sit. 9.Staffs are very attentive, In general, we would like to give thanks to Jesus that serves us all the time, he always been attentive and helpful to our needs.
Romelito, 7-night trip

8/10 Very good

A beautiful hotel that could improve the food

This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
Daniel, 8-night trip

10/10 Exceptional

We had a beautiful large room facing the dunes and ocean. The dirty towels were picked up in the evening. A very nice touch not seen very often now a days. The breakfast had a wide variety. The bubbly, white or rose, were lovely as well as the wide variety of fresh squeezed juices ( strawberry was our favourite). The only negative for us is we would have enjoyed a coffee maker in our room ( but there is a keddle for tea drinkers). Another nice touch at the Riu Palace, you have to check out at 11 but they will keep your bags if you want to stay for the afternoon. You can continue to use the pool and they will offer you a room to shower and change, if needed, before your departure. Wonderful option at no extra charge! Overall, we had an excellent 3 day stay at the Riu Palace Maspalomas.
joanne, 2-night trip

4/10 Fair

Poor customer services on departure

front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
Nolan, 3-night trip