Is Hotel Best Cap Salou currently open?

This property is closed from October 9 2025 to March 28 2026 (dates subject to change).

Does Hotel Best Cap Salou offer free cancellation for a full refund?

Yes, Hotel Best Cap Salou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Best Cap Salou?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Is parking offered on site at Hotel Best Cap Salou?

Yes. Self parking costs EUR 20 per night.

What are the check-in and check-out times at Hotel Best Cap Salou?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Best Cap Salou?

No, this hotel doesn't have a casino, but Casino Tarragona (15-min drive) is nearby.

What is there to do at Hotel Best Cap Salou and nearby?

Hotel Best Cap Salou has 2 bars, a spa, and an outdoor pool, as well as a Turkish bath and an arcade.

Are there restaurants at or near Hotel Best Cap Salou?

Yes, there's an onsite restaurant.

Does Hotel Best Cap Salou have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Best Cap Salou like?

Hotel Best Cap Salou is a short 4-minute walk from Cala Font Beach and 12 minutes' walk from Cala Crancs.

Hotel Best Cap Salou, Salou: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 19, 2023

This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach.

Christina, 1-night trip

10/10 Exceptional

Aug 4, 2024

All in one place

Jason Enrique, 2-night trip

2/10 Poor

Jun 28, 2024

During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday. Few cuts and bruises on the water slides.

jean, 4-night trip

4/10 Fair

Aug 13, 2024

Aparcament impossible

MONTSERRAT, 2-night trip

4/10 Fair

May 15, 2023

Unpleasant staff

The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive.

Hayes, 4-night trip

8/10 Very good

Oct 10, 2023

nice hotel for some days of relaxing.

nice Hotel. and friendly staff. very good beach on the hotel ground, nice pool and water park 1) Food in the big buffet is only okay. too much consideration is given to the fact that there are many English people, so almost no Spanish food, but beans, burgers and fries. you have to be at the restaurant when I opens if you want a nice table and not stand in line to get in. 2). the hotel lets people reserve sun chairs in the morning without using them, people are stingy and take chairs, tables and parasols and then leave them for several hours. 3). There is no control at the indoor hot pool in the spa area, so 12-15 year olds make water bombs and spray so there is no peace and it is difficult to be there with small children

Rune Prudholm, 13-night trip

10/10 Exceptional

Sep 13, 2024

Better than a 3 star hotel. Highly recommended.

Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.

Caroline, 7-night trip

4/10 Fair

Oct 12, 2025

Bei der Ankunft im Hotel am Samstag, dem 4. Oktober, wurde ich sehr herzlich empfangen. Das Abendessen war köstlich. Auch das Essen am Sonntag war köstlich. Allerdings konnte ich am Sonntag nicht um eine Zimmerreinigung bitten. Ich musste mich an die Rezeption wenden, aber ab Montag war das Essen schrecklich. Wir vermuten, dass die ständige Wiederholung auf die Schließung des Hotels zurückzuführen ist, da die Kartoffeln nicht frisch vom Vortag waren und die Gerichte mehrmals aufgewärmt wurden. Beim Fleisch gab es überhaupt keine Auswahl. Das gegrillte Fleisch war zäh und nicht zu kauen. Einmal war mir nach dem Abendessen so schlecht, dass ich die halbe Nacht mit Durchfall und Bauchschmerzen im Badezimmer verbrachte. All-inclusive-Getränke (für Männer) waren praktisch nicht verfügbar, nicht einmal die kostenpflichtigen. Wenn etwas ausging, öffnete das Personal weder eine neue Flasche, füllte sie nicht nach oder meldete, dass etwas fehlte. Dasselbe passierte mit Granita-Eis, Pommes und anderen Dingen. Der Wendepunkt kam, als wir beim Abendessen Metallspäne auf dem Teller meiner Tochter fanden! Auf keinen Fall, und nie wieder! Wäre der Strand nicht so nah am Hotel gewesen und es gäbe kein Kinderbecken mit Attraktionen (der Whirlpool war kostenpflichtig), wäre unser Aufenthalt ein kompletter Reinfall gewesen. Wir werden definitiv nicht wiederkommen.

Aleksandra, 6-night trip

8/10 Very good

Oct 4, 2025

La chambre bien. Le coffre fort ne fonctionnait pas et le refrigerateur n a pas de givreur. pas de glacons pour la glaciere. Pour un voyageur au long cours c est pas ideal. Refrigerateur un peu trop petit... Le television n a pas de chaine francaise ni canal plus. Pas de journal des chaines . Un ventilateur solo serait le bienvenu. Sinon tout le reste ok. Diner et petit dejeuner supers. Acceuil tres bien avec une personne parlant francais.

yves, 1-night trip

10/10 Exceptional

Sep 8, 2025

Asier, 6-night trip

10/10 Exceptional

Aug 23, 2025

Muy bien, como siempre ! Personal genial.

Muy bien, como siempre. Especialmente el personal. El hotel muy divertído! Comida muy bien también.

CARLOS, 2-night trip

10/10 Exceptional

Aug 22, 2025

Fin de semana en Familia

Toni, 2-night trip

6/10 Good

Aug 10, 2025

Opinion

El personal de limpieza no da abasto y las habitaciones no están limpias. Pedí un día que me pasaran la mopa y me dijeron que si lo harían, no lo hicieron y tuve que pedirlo en recepción. Masificado. La comida buena. El señor que sirve en el bar de la piscina sin toboganes por la mañana muy amable y profesional, lastima no recordar su nombre. El suelo de las piscinas no es apropiado y resbala mucho para los niños. Personal de animación muy bien.

Nuria, 4-night trip

10/10 Exceptional

Jul 13, 2025

Viktoriia, 2-night trip

8/10 Very good

Jul 12, 2025

El personal poco

Beatriz, 3-night trip

8/10 Very good

Jun 28, 2025

Verónica, 4-night trip

6/10 Good

Jun 24, 2025

Bien

Ana, 3-night trip

6/10 Good

Jun 24, 2025

El tema de la limpieza deja que desear y la masificación de gente. El resto aceptable.

Carmen Maria, 3-night trip

8/10 Very good

Jun 24, 2025

Fantástica estática

Han sido dos noches. Hemos estado muy a gusto no es la primera vez que venimos y probablemente no será la última. Hemos pasado la noche de San Juan y el hotel tuvo un detalle muy bonito y nos pasó a todos cava y coca de San Juan.

Fantástica piscina con muchísimas hamacas

Mercedes, 2-night trip

6/10 Good

Jun 18, 2025

Siaran, 9-night trip

8/10 Very good

Jun 18, 2025

Todo en general bien pero poca animacion durante el dia y comida variada y personal agradable

Naiara, 3-night trip

10/10 Exceptional

Jun 3, 2025

Anna, 5-night trip

6/10 Good

Jun 3, 2025

Registro de entrada lento y una hora de espera para la habitación.

Bartolome, 1-night trip

6/10 Good

May 8, 2025

Pour une nuit pas plus

Nous avons passé une seule nuit dans cette hôtel, bon accueil, chambre propre, 2 piscines, et très proche de la mer. Nous faisons tout type de vacances (road trip, hôtel club, hôtel..) et là que dire!!!! Des enfants qui se servent des boissons a volonté pour aller les vider dans le sable ou arroser les arbres, ils jouent au foot au milieu des tables ou vous buvez tranquillement votre verre (pensez a bien le tenir en main sous peine de vous le faire reverser sur vous, où sont les parents???) , tout le monde traverse le hall d accueil pied nus et trempé (et oui une piscine de chaque côté de l hôtel), le hall se transforme en piscine patinoire et cerise sur le gâteau les cris et chants des adultes alcoolisés a 1h du matin dans les couloirs des chambres. Bref si vous voulez des vacances reposantes évitez cette hôtel club.

Sandrine, 1-night trip

8/10 Very good

May 4, 2025

War gut

khaled, 1-night trip

Hotel Best Cap Salou

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