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NH Cartagena Urban Royal

3.5 star property
Hotel with outdoor pool, near Clock Tower

Choose dates to view prices

Near Bocagrande Beach, NH Cartagena Urban Royal offers a vibrant retreat with an outdoor pool and rooftop terrace. Enjoy international cuisine at the on-site restaurant or unwind in the bar while staying connected with WiFi. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $127
$127 total
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (View)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room (View)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (View, Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room (View, Extra Bed 2 Adults + 1 Child)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Balcony

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
Hotel Voilá Centro Histórico
  • Pool
  • Free breakfast
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 730 reviews
The price is $184
$184 total
Nov 18 - Nov 19
Hotel Voilá Centro Histórico
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About the neighborhood

Map
Plaza de los Coches Cr 7# 34-10, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 1 min walk - 0.0 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Walls of Cartagena - 6 min walk - 0.6 km
  • Bocagrande Beach - 20 min walk - 1.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive
  • Airport drop-off service

Restaurants

  • ‪San Valentín Restaurante Bar - ‬2 min walk
  • ‪Mirador Café & Bar - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪Donde Fidel - ‬1 min walk
  • ‪Hard Rock Cafe Cartagena - ‬2 min walk

About this property

NH Cartagena Urban Royal

NH Cartagena Urban Royal is just 3.9 mi (6.3 km) from the airport and offers drop-off service (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A rooftop terrace and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Snorkeling nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 43000 to 78000 for adults, and COP 25000 to 38000 for children
  • Airport shuttle service is offered for an extra charge of COP 87000 per vehicle. Maximum occupancy 4

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 110000 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Reloj Royal
Reloj Urban
Royal Reloj
Urban Royal Puerta Reloj
Urban Royal Puerta Reloj Cartagena
Urban Royal Puerta Reloj Hotel
Urban Royal Puerta Reloj Hotel Cartagena
NH Cartagena Urban Royal Hotel
Urban Royal Hotel
NH Cartagena Urban Royal
Urban Royal
NH Cartagena Urban Royal Hotel
NH Cartagena Urban Royal Cartagena
NH Cartagena Urban Royal Hotel Cartagena

Frequently asked questions

Does NH Cartagena Urban Royal offer free cancellation for a full refund?

Yes, NH Cartagena Urban Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at NH Cartagena Urban Royal?

Yes, there's an outdoor pool.

Are pets allowed at NH Cartagena Urban Royal?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of COP 110000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at NH Cartagena Urban Royal?

Sorry, there's no onsite parking at NH Cartagena Urban Royal.

Is airport shuttle service offered by NH Cartagena Urban Royal?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 87000 per vehicle.

What are the check-in and check-out times at NH Cartagena Urban Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at NH Cartagena Urban Royal?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.

What is there to do at NH Cartagena Urban Royal and nearby?

Have fun with nearby activities like cycling, snorkeling, and windsurfing. NH Cartagena Urban Royal also has an outdoor pool.

Are there restaurants at or near NH Cartagena Urban Royal?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around NH Cartagena Urban Royal like?

NH Cartagena Urban Royal is in Cartagena Walled City, a short 1-minute walk from Clock Tower and 7 minutes' walk from Cartagena de Indias Convention Center.

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