6/10 Bueno
31 de julio de 2025
Let down
Have stayed here before and sadly felt let down this time. Was placed at the very end of the hall next to the stairs and asked to move but not accommodated. One chair in room was not straight, had to be exchanged for kitchen type straight backs. No housekeeping done between nights. Ran out of kleenex , toilet paper. Bed not tidied, garbage not emptied. Front desk frequently left unattended while staff did other duties. Rang for help at checkin, getting kleenex, etc. Coffee weak and tasteless at breakfast, not available after breakfast hours as lobby coffee( always empty). Bathroom vent flood on 2nd night. Constant running, then dripping, needed bucket and blocked toilet. Had to pack up and move rooms middle of the night. Pool ok, breakfast ok but not great
Carla
Carla, viaje de 2 noches
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