Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury beachfront property with free water park, near Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

December 2025

8

January 2026

5 outdoor pools, pool umbrellas, sun loungers - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)

Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)

Paradisus Playa del Carmen – Riviera Maya - All Inclusive, a luxurious haven near Quinta Alegría Shopping Mall, offers an array of delights like 5 outdoor pools and shopping on site. Unwind with a body scrub or facial at Yhi Spa or bask in the sun by the beach bar while your little ones enjoy the playground; previous guests rave about this property's beautiful beach locale and helpful staff.

VIP Access

Excellent

Popular amenities

Bar
Gym
Laundry facilities

Main amenities (12)

Daily housekeeping
On the beach
13 restaurants and 16 bars/lounges
Full-service spa
5 outdoor pools
Free water park
Free children's club
Health club
Sauna
Beach umbrellas
Beach towels
Children's pool

Feel at home (6)

Children's pool
Children's club (free)
Playground on site
Television
Daily housekeeping
Laundry facilities

$546 total

includes taxes & fees

Dec 12 - Dec 13

Why we love this property

Sandy beach getaway

The bay beckons at this all-inclusive seaside retreat. Sandy shores await with beach towels, umbrellas, and a lively beach bar by the dock.

Poolside paradise

Lavish luxury awaits at this all-inclusive property with 5 outdoor pools, a free water park, and a children's pool. A hot tub and swim-up bar add extra fun.

Bayside spa escape

A full-service spa offers daily body scrubs, facials, and manicures. Guests can relax in the sauna and hot tub or enjoy Pilates classes.

Room options

Check availability for these dates

Tonight

Dec 8 - Dec 9

Tomorrow

Dec 9 - Dec 10

All rooms

1 bed

2 beds

Showing 11 of 11 rooms

Family Concierge Junior Suite Nature View

Highlights

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Premium bedding

Sofa bed - single

Down duvet

Separate bedroom

58 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Nature View)

Exceptional

Highlights

Air conditioning

Flat-screen TV

Premium bedding

Down duvet

Separate bedroom

Blackout drapes/curtains

Designer toiletries

Rainfall showerhead

63 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Master Suite Nature View

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Premium bedding

106 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite (Nature View)

Excellent

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

78 sq m
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Suite Nature View

Wonderful

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Blackout drapes/curtains

78 sq m
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Suite SwimUp

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Blackout drapes/curtains

78 sq m
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Master Suite SwimUp

Good

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Premium bedding

106 sq m
1 bedroom
Sleeps 4
1 King Bed

Family Concierge Master Suite Nature View

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Premium bedding

106 sq m
1 bedroom
Sleeps 3
1 King Bed

Roulette Room Playa del Carmen or La Perla

Wonderful

Highlights

Air conditioning

Flat-screen TV

Premium bedding

Down duvet

Separate bedroom

Blackout drapes/curtains

Designer toiletries

Rainfall showerhead

58 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Two Bedroom Master Suite

Exceptional

Highlights

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

2 bedrooms

184 sq m
2 bedrooms
Sleeps 10
1 Double Bed and 1 King Bed

Family Concierge Junior Suite SwimUp

Very good

Highlights

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

Separate bedroom

58 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Similar properties

Pool
Spa
Free parking
Free WiFi

$351 total

includes taxes & fees

Jan 6 - Jan 7, 2026

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About the neighborhood

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

What's nearby

Playa 88 - 5 min walk - 0.4 km
Punta Esmeralda Beach - 11 min walk - 1.0 km
Mamitas Beach - 3 min drive - 1.8 km
Quinta Avenida - 3 min drive - 2.2 km
Playa del Carmen Main Beach - 4 min drive - 2.2 km

Getting around

Cancun Intl. Airport (CUN) - 44 min drive
Tulum Intl. Airport (TQO) - 100 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

‪Naos - ‬1 min drive
‪Sunset Grill - ‬4 min walk
‪Hadar - ‬1 min drive
‪illy cafe - ‬3 min walk
‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

At Paradisus Playa del Carmen – Riviera Maya - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 10-minute drive of Playa del Carmen Main Beach. With the 5 outdoor pools and free water park, there's fun for everyone, and guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. Dining choices include 13 restaurants and the 16 bars/lounges are great places to grab a cold drink. This luxurious property also features a free kid's club, a health club, and a hot tub. Fellow travelers say great things about the pool and helpful staff.

All inclusive

All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

24-hour room service

Lessons/classes/games

Bartending

Cooking

Dancing

Entertainment

Onsite entertainment and activities

Onsite live performances

At a glance

Hotel size

- 492 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Free children's club

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking

Other information

- Smoke-free property

Property amenities

Food and drink

13 restaurants
16 bars/lounges
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Traveling with children

Free children's club
Free water park access
Children's pool
Playground
Children's games
Toys

What to do

On the beach
Fitness classes
Pilates classes
Yoga classes
Shopping
Ecotours nearby
Windsurfing nearby

Working away

Business center
Meeting rooms
Conference center (25005 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

8 buildings/towers
Built in 2011
ATM/banking
Television in common areas
Health club
5 outdoor pools
Free water park
Arcade/game room
Full-service spa
Hot tub
Sauna
Waterslide
Banquet hall
Reception hall
Dock
Outdoor entertainment area
Outdoor furniture
Traditional architecture

Accessibility

Elevator

Room amenities

Be entertained

DVD player
50-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board

Sleep well

Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding

Freshen up

Bathtub or shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe
Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Yhi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Dining

Sal Steak Cave - Onsite fine-dining restaurant.

Capella - Onsite family restaurant. Open daily.

Kanna Beach Club - Onsite bar. Open daily.

The Lunch Box - Onsite restaurant. Open daily.

Tori - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Resort fee: MXN 51 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Paradisus Playa del Carmen – Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Paradisus Playa del Carmen – Riviera Maya - All Inclusive and nearby?

Have fun with nearby activities like windsurfing and swimming. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 5 outdoor swimming pools. Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has 16 bars, a waterslide, and a sauna, as well as a health club and an arcade.

Are there restaurants at or near Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, there are 13 onsite restaurants.

What's the area around Paradisus Playa del Carmen – Riviera Maya - All Inclusive like?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive is a short 12-minute walk from Punta Esmeralda Beach and 19 minutes' walk from Playa 88.

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

The property offers various pools and a water park that are great for kids and provide a fun and engaging experience. (36 reviews)
The all-inclusive experience offered a wide range of high-quality food options, excellent service, and plenty of activities for all ages. (15 reviews)
The spa was great, with excellent staff, treatments, and ambiance. (9 reviews)

From real guest reviews summarized by AI.

Popular mentions

Food

Service staff

Room

Restaurant

Children

Beach

Family friendly

Buffets

Water park

Recreation

10/10 Exceptional

Oct 26, 2025

An extraordinary all inclusive resort

B E, 4-night trip

10/10 Exceptional

Sep 1, 2025

Exceptional resort!

Barbara, 6-night trip

10/10 Exceptional

Aug 5, 2025

Beds very comfortable Staff was awesome Food was great!

Kara, 5-night trip

10/10 Exceptional

Sep 2, 2025

Would go back to this resort for a family vacation!!!!

Lyra, 7-night trip

10/10 Exceptional

Jul 16, 2025

Great resort

Gavin, 5-night trip

10/10 Exceptional

Aug 1, 2025

Nice resort

Olimpiu Cristian, 5-night trip

10/10 Exceptional

Jul 24, 2025

I love everything about this resort the staff was amazing

Andrea, 2-night trip

10/10 Exceptional

Aug 3, 2025

The property was very nice for families with kids.

Keith J, 5-night trip

10/10 Exceptional

Aug 27, 2025

Excellent experience and services.

Yolanda, 4-night trip

10/10 Exceptional

Aug 20, 2025

Beautiful resort. Friendly staff. Great food and nice touches and gestures from staff to rooms. I’d go back for sure.

Andrew, 7-night trip

10/10 Exceptional

Aug 23, 2025

Service was amazing. Concierge was above and beyond.

Luis, 5-night trip

10/10 Exceptional

Aug 3, 2025

Resort was beautiful. Food was great, def recommended getting the family concierge. Room was very nice, clean and room service was excellent. Travelled with two kids, ages 7 and 9, they had a blast.

Ezequiel, 4-night trip

10/10 Exceptional

Aug 4, 2025

Everything was great!

Stefka, 7-night trip

10/10 Exceptional

Aug 13, 2025

Friendly staff, very convenient Family concierge upgrade that provides ease of mind for families

Najma, 7-night trip

10/10 Exceptional

Aug 19, 2025

The resort is amazing!! It is so very beautiful!! Restaurants superb!! The staff is exceptional!! Pools and beach are wonderful!! Family concierge is the best!! Would 100% recommend!!

Jennifer, 5-night trip

8/10 Very good

Jun 2, 2025

Great place.

Irina, 4-night trip

6/10 Good

Sep 5, 2025

The property and customer service are AMAZING. The only downfall was the food. The food was not good. The amenities for the children are great! My three-year-old was entertained the entire time.

carolyn, 3-night trip

10/10 Exceptional

Jul 24, 2025

Wonderful all inclusive resort! The food was fabulous, the water park was a thrill for the kids, the staff was friendly and helpful. The family concierge service was a real added bonus, with thoughtful touches left in the room each day for the kids and things like reservations handled immediately and without a hitch.

Nathaniel, 5-night trip

10/10 Exceptional

Aug 23, 2025

Paradisus for us embodied the term resort. While you're there, you want for nothing. From drinks, to great food. A show every evening, though it does get repeated after a week, so if your stay is longer you will get repeat shows.

Adrianus, 11-night trip

8/10 Very good

Aug 14, 2025

Well worth the choice. Staff and managers were very kind and asked how everything was all the time. They went out of their way to make us feel like we were at home. Would definitely recommend this resort to families.

Daleda, 4-night trip