The hotel was very close to the downtown area so we did not have to drive our car very much throughout our stay which was definitely a plus. Our room was comfortable and clean. While we had noticed that there were upgrades that had taken place in the rooms especially in the bathroom, we felt that the flooring which was carpet was old and stained, and it needed to be cleaned or replaced. They advertised having a balcony, however, we were never able to get the door open. We talked to someone at the front desk letting them know, but we tried again several more times and the door would not open. That was disappointing. Currently, another hotel is being built next to The Gillette, and it was very noisy for which was kind of distracting for us while we were in the room.