The first mistake I made was booking this hotel before any reviews existed. I will never repeat that mistake. The second mistake was choosing a non-refundable rate — and I regretted it the moment I arrived. And don’t expect any help from Expedia if you booked non-refundable — they will not protect you. Once you’ve paid, you’re on your own.
If you book a Superior Suite, Balcony, City View, don’t expect to actually get it. The manager decided on his own that I didn’t “need” a balcony and told me that since I was staying five nights, the kitchen was more important. When I pointed out that I had paid for a balcony, his response was that if I wanted to smoke, I could just open the window and smoke out of it. For me, the balcony was the only reason to book this room. Without it, I would never have chosen this hotel.
The so-called “kitchen” is a complete joke. There is no ventilation, so any cooking would fill the room with smoke. There is no table to eat at, and only one chair by a tiny side table near the door. The only realistic use of this “kitchen” is to open a bottle of wine and drink it — nothing more.
All communication with the manager was through WhatsApp. At the front desk there was a scared young girl who spoke no English and demanded cash for city taxes. Credit cards were not accepted, so bring cash if you’re reckless enough to book this place.
As many other reviews already mention, the neighbourhood is extremely sketchy and unsafe.
Zero stars if I could.