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Hotel Villa Maya

3.0 star property
Family-friendly hotel in Flores with spa and outdoor pool

Choose dates to view prices

Escape to Hotel Villa Maya, a family-friendly haven near Lake Petén Itzá. Unwind with a massage at the onsite spa, lounge by the outdoor pool or children's pool, and enjoy sun loungers and pool umbrellas. With free WiFi in public areas, guests appreciate the helpful staff who make this hotel feel like home.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Airport transfer
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
The current price is $99
$121 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble) | In-room safe, individually decorated, desk, soundproofing

Superior (doble)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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  • Pool
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8.8 out of 10, Excellent, 544 reviews
The price is $116
$141 total
includes taxes & fees
Dec 22 - Dec 23
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About the neighborhood

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001

What's nearby

  • Lake Petén Itzá - 12 min drive - 4.6 km
  • Ixpanpajul Nature Park - 13 min drive - 7.4 km
  • San Miguel & Tayazal - 14 min drive - 7.0 km
  • Cuevas de Ak'tun Kan - 14 min drive - 7.0 km
  • Flores Dock - 21 min drive - 12.0 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Maracuyá - ‬19 min drive
  • ‪McDonald's - ‬19 min drive
  • ‪Cool Beans - ‬20 min drive
  • ‪El Sótano - ‬19 min drive

About this property

Hotel Villa Maya

Hotel Villa Maya is a great choice for a stay in Flores. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 20 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Dock
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 150.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

Does Hotel Villa Maya offer free cancellation for a full refund?

Yes, Hotel Villa Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Maya?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Villa Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Villa Maya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Villa Maya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Villa Maya?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Villa Maya and nearby?

Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Villa Maya also has a 24-hour fitness center and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Villa Maya?

Yes, there's an onsite restaurant.

Does Hotel Villa Maya have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Hotel Villa Maya Reviews

9.6

Exceptional

9.6

Cleanliness

7.0

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was great with a nice buffet and friendly waitstaff. (5 reviews)
  • The pool was a highlight, described as nice, amazing, great, and elegant with a waterfall. (5 reviews)
  • The restaurant offered good food and convenient dining options on site. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Lake
Food
Trails
Air conditioning
Lake view
Excursions
Spacious room

Reviews

10/10 Exceptional

A great place to rest after a long walk at Tikal Park, or a short relaxation in a clean pool.
carlos rene, 1-night trip

10/10 Exceptional

This hotel is amazing the sounds the nature around the hotel, very clean the hostility the food everything was perfect
Jose, 2-night trip

10/10 Exceptional

Great service friendly staff Beautiful
Martha, 2-night trip

10/10 Exceptional

Nice quite resort
Gregory, 3-night trip

10/10 Exceptional

Beautiful property!
Juan, 3-night trip

10/10 Exceptional

Friendly staff, and absolute gorgeous location with superb cabin placement
Norman, 1-night trip

10/10 Exceptional

Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.
Rodrigo, 1-night trip

10/10 Exceptional

Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.
Traditional breakfast
Restaurant deck overlooking the lake
Monkey trail
Deck at dusk
Mary, 4-night trip

10/10 Exceptional

Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.
Myron, 3-night trip

10/10 Exceptional

Everything was perfect!
Jessica Andrea, 4-night trip

10/10 Exceptional

Very peaceful and preserve place. The nature is just beautiful.
Soraya, 3-night trip

10/10 Exceptional

Highly recommend!!! Beautiful property!!! Food at restaurant is all amazing!
Gricel, 2-night trip

10/10 Exceptional

A nice hotel on the lake with a large elegant pool with a waterfall. The lake has crocodiles, so you can’t swim in it, but it’s fun to see the crocodiles.
Jacob, 1-night trip

10/10 Exceptional

Loved the place, the wild life in the area.
Elizabeth, 2-night trip

10/10 Exceptional

It’s so beautiful and peaceful.
Dorcas, 2-night trip

10/10 Exceptional

The nature that surrounds the hotel is impressive.
Fernando, 1-night trip

8/10 Very good

I don't know breakfast. because I didn't eat breakfast. But the steak at the dinner restaurant was disappointing. Other than that, I'm satisfied with everything else.
Seungli, 1-night trip

10/10 Exceptional

Bonito hotel
Guillermo, 4-night trip

10/10 Exceptional

Staff was very attentive. The hotel was beautiful, serene jungle experience.
karen, 2-night trip

10/10 Exceptional

Well recommend hotel for sure
Fredy, 2-night trip

10/10 Exceptional

We love how friendly everyone is and very clean!
Victoria, 1-night trip

10/10 Exceptional

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
4-night trip

10/10 Exceptional

Great place to rest and safe, 5 star property.
Edgar, 1-night trip

10/10 Exceptional

Beautiful resort. Super friendly staff.
Rosa, 2-night trip

8/10 Very good

Clean
Ernest, 1-night trip