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Hotel HW Express

3.0 star property
Central hotel in Santiago, connected to a rail/subway station

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Photo gallery for Hotel HW Express

Front of property - Hotel HW Express (Santiago)
Junior Double Room | In-room safe, soundproofing, free WiFi, bed sheets - Hotel HW Express (Santiago)
Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets - Hotel HW Express (Santiago)
Free daily buffet breakfast - Hotel HW Express (Santiago)
Reception - Hotel HW Express (Santiago)
When you stay at Hotel HW Express, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. The property is just a short walk to public transportation: Santa Lucia Station is 4 minutes and University of Chile Station is 5 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free breakfast
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Offsite parking available
  • Snack bar/deli
The current price is $63
$63 total
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hair dryer
Cable channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hair dryer
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

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Hotel HW Libertad
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 143 reviews
The price is $63
$63 total
Dec 8 - Dec 9
Hotel HW Libertad
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About the neighborhood

Map
60 San Antonio, Santiago, Región Metropolitana, 8320259

What's nearby

  • Municipal Theatre of Santiago - 3 min walk - 0.3 km
  • Barrio París-Londres - 3 min walk - 0.3 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Palacio de la Moneda - 9 min walk - 0.8 km

Getting around

  • Santiago Intl. Airport (SCL) - 20 min drive
  • Hospitales Station - 5 min drive
  • Parque Almagro Station - 16 min walk
  • Matta Station - 28 min walk
  • Santa Lucia Station - 4 min walk
  • University of Chile Station - 5 min walk
  • Armas Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪D'leite - ‬3 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Dominó Estado - ‬3 min walk

About this property

Hotel HW Express

When you stay at Hotel HW Express, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. The property is just a short walk to public transportation: Santa Lucia Station is 4 minutes and University of Chile Station is 5 minutes.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
    • Free offsite parking within 656 ft; reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee shop
  • Snack bar/deli

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 4)

Parking

  • Parking height restrictions apply

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Mastercard, Diners Club

Also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

Are pets allowed at Hotel HW Express?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel HW Express?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel HW Express?

Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.

What are the check-in and check-out times at Hotel HW Express?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM.

What's the area around Hotel HW Express like?

Hotel HW Express is in Downtown Santiago, a short 4-minute walk from Santa Lucia Station and 4 minutes' walk from Barrio París-Londres.

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Hotel HW Express Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.
Torunn, 3-night trip

10/10 Exceptional

Nice hotel and staff real nice and helpful
Tashika, 7-night trip

8/10 Very good

I arrived at noon and didn’t have a place where to store luggage they had me wait until 3 o’clock before I got into my room, which is fair enough if there were no rooms available, but they were plenty.
mido, 1-night trip

4/10 Fair

-
Maribel, 1-night trip

8/10 Very good

Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Theresa, 5-night trip

10/10 Exceptional

Nice service and friendly front desk staff! Thanks a lot!
Chia Yin, 1-night trip

4/10 Fair

The negatives: The breakfast was awful — everything tasted cheap, processed, and bland. The servers put out the bare minimum, so after just a couple of guests the food trays were already empty. The area around the hotel is terrible; the staff themselves advised us not to go out after dark. There are drug users and homeless people openly urinating in the street. The hotel also has an absurd policy that does not allow guests in your room. I’ve stayed in hundreds of hotels around the world and have never encountered such a restriction. It’s ridiculous — if I’m paying for the room, I should be free to decide who enters it. To make things worse, most of the staff were rude and unhelpful. We honestly couldn’t wait to leave. Do yourself a favour: avoid this hotel and this area altogether.
Dougie, 6-night trip

8/10 Very good

Not bad
Leigh, 3-night trip

8/10 Very good

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Benjamin, 1-night trip

10/10 Exceptional

Equipe muito atenciosa e gentil. Quarto confortável, enxoval muito bom.
Abrao Ricardo, 9-night trip

10/10 Exceptional

Everything was good. Location was central. Room was updated. Bathroom was updated and clean. Bed was comfortable. Only issue I had was the coffee served at breakfast. It was weak and low quality
Gurcan, 2-night trip

10/10 Exceptional

Café da Manhã ótimo. Excelente localização. Quarto espaçoso e muito limpo. Atendimento muito educado e prestativo em nos ajudar. Deixo somente como sugestão a manutenção do dispenser de Condicionador.
Alan Kevin, 6-night trip

6/10 Good

La habitación excelente El personal muy poco amable El desayuno aceptable El estacionamiento existe, es gratis (a 2 cuadras) pero funciona con un sistema que es una verguenza. El hotel está en un lugar imposible de estacionar y hay que ir primero al hotel, bajar, pagar una garantía para despues aparcar en el estacionamiento. Cuando uno se retira del estacionamiento hay que ir de nuevo al hotel para recuperar la garantía.
alberto, 1-night trip

10/10 Exceptional

Bon emplacement. Rue passante mais chambre bien insonorisée. Personnel sympathique
Jean, 3-night trip

10/10 Exceptional

A recepção foi excelente, tenhio uma sugestão que é colocar uma barra para auxiliar a saida do box, fiquei no quarto 205, no restante fui muito bem atendida.. Grata
Helimar, 2-night trip

10/10 Exceptional

Excelente

Hotel bem localizado, quarto muito confortável, grande e com uma cama super confortável. A melhor cama que já vi na vida. Recomendo.
Alberto, 6-night trip

6/10 Good

Hotel bom. Localização não ajuda muito. Meio boca quente. Toda hora tem alguém falando para tomar cuidado. Na verdade o Chile tá bem decaído na questão de segurança.
Jaime, 1-night trip

10/10 Exceptional

Atendimento muito bom por todos os funcionários do hotel, tanto no check-in, quanto no café da manhã. O quarto é bem espaçoso com banheiro moderno, e sempre muito bem limpo.
SERGIO, 5-night trip

8/10 Very good

Hotel bem localizado, confortável, limpo, o café da manhã poderia ser melhor, sucos não naturais com excesso de açúcar, e poucas frutas.
RENATO, 4-night trip

8/10 Very good

Buena relacion costo beneficio

Menu de acuerdo al pago, buena relacion costo beneficio; lugar cerca de todo en el centro, pero por eso mismo algo inseguro en.las noches.
Claudio, 1-night trip

10/10 Exceptional

Bem localizado! Bom custo benefício!
Lúcio Flávio Josefo Puiat, 5-night trip

10/10 Exceptional

Ótima opção de lugar apenas para dormir

O quarto é o banheiro são excelentes! Muito confortáveis e limpos. Apenas senti falta de um micro-ondas na área do café da manhã e a opção de retirar comida para levar visto que fiz passeios que exigiam sair muito cedo. Quanto a localização, têm muito comércio e é próximo da estação Santa Lucia de metrô. Para um hotel express, acho que poderia ser um pouco mais em conta, mas o que tem é de qualidade.
BRAIAN, 3-night trip

10/10 Exceptional

Hotel muito bom , bom custo benefício , bem no centro
JOAO BATISTA O FILH, 4-night trip

8/10 Very good

Rund um das Hotel ist keine gute Gegend.
monika, 3-night trip

10/10 Exceptional

De visita por chile?

El lugar es muy bueno, excelente ubicación, lo recomiendo a quien quiere conocer el centro histórico de Chile!
Lizbeth, 1-night trip