Does Hotel Metropolis offer free cancellation for a full refund?

Yes, Hotel Metropolis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hotel Metropolis?

Sorry, there's no onsite parking at Hotel Metropolis.

Is airport shuttle service offered by Hotel Metropolis?

Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one-way.

What are the check-in and check-out times at Hotel Metropolis?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Hotel Metropolis and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Hotel Metropolis like?

Hotel Metropolis is in Vatican, a short 2-minute walk from Lepanto Station and 16 minutes' walk from Vatican Museums.

Hotel Metropolis, Rome: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 6, 2025

The hotel is at a convenient location to visit many attractions. It is close to metro and bus stations. The staff are super friendly and helpful.

Xiulin, 5-night trip

10/10 Exceptional

Apr 21, 2025

I like the front desk personnel- they should get a raise

guillermo, 6-night trip

8/10 Very good

Sep 11, 2024

The staff were friendly

Kathleen, 3-night trip

10/10 Exceptional

Sep 1, 2022

Nice stay in Rome

anabel, 4-night trip

10/10 Exceptional

Oct 8, 2023

Best comfort stay

Great service and accommodating. Would recommend this place to anyone who is visiting Rome.

Lionel, 2-night trip

10/10 Exceptional

Nov 10, 2023

Stayed for my first time in Rome and it was very nice! Staff was very friendly and helpful and always available, it's minutes away from the train station so accessing sites was very easy, and about a 15 min walk to Vatican City, I highly recommend!

Alveliz, 7-night trip

10/10 Exceptional

Sep 19, 2023

Excellent staff, they accommodated me with everything I needed. Very clean hotel and amazing location. I felt very safe and very happy❤️ Thank you for everything

Ziad, 4-night trip

10/10 Exceptional

Apr 20, 2024

Staff was very nice, greeted me upon arrival and departure daily. Held my luggage in a safe room until checkin. Breakfast was good.

Anne, 2-night trip

6/10 Good

Sep 11, 2022

Good value for the money. Very good breakfast

Sonyalis, 1-night trip

8/10 Very good

Jul 24, 2024

Great location in the heart of Rome. Walkable distance to St. Peter Square (15min). Close to Lepanto Metro Station. 10-15 minutes tax/Uber drive to Termini (Rome Train Station.

Jaime, 1-night trip

8/10 Very good

Oct 14, 2023

Comfortable and pleasant hotel.

Helpful and friendly staff. Not very quiet street. Clean bathroom. Clean dining area with fresh coffee and basic but well stocked breakfast buffet. Walkable to metro station. Overall comfortable and pleasant hotel and we really did enjoyed our stay.

4-night trip

6/10 Good

Dec 5, 2024

Einas, 8-night trip

8/10 Very good

Nov 8, 2023

Cute in the city

The hotel was clean and welcoming. Room is on the smaller side. However, you can catch the metro or bus within walking distance of the hotel. Also, there is a lot of eatery around and can walk to some of the famous sites. Definitely would stay again.

Monique, 1-night trip

8/10 Very good

Sep 11, 2024

Loved our stay

It was very nice, only comment was that the room had only 1 large towel. We had to ask for one (which they sent directly to our room) and when room was cleaned they replace them by only one. But really not a deal since staff was usefull and kind. They speaked but Italian, French and English (maybe even more)

Pier-Olivier, 3-night trip

4/10 Fair

Jun 16, 2023

Good location close to Vatican and metro station. High price - not worth for the money. No WiFi - don’t go there if you need it. During rain it does not work - I stayed 3 nights, no internet in the whole building during the whole time and stuff did not help and did not bother to resolve the situation or provide updates. Shower is good, room is small and just one chair for the room for 2 people.

Dmitry, 3-night trip

4/10 Fair

Jul 26, 2022

To call this place 4 stars is a joke.. Unless it is out of 10 stars. The staff would turn the AC off while away, which made it boiling in the room. And even with the AC on full blast it never got cooler than 27C. It smelled terrible in the room, the power went out in the elevator, and it was musky and humid.

Roger, 6-night trip

4/10 Fair

Nov 4, 2022

Worse thing was to sleep in an old matress. While we were there, we couldn’t sleep at all. Pillows terrible too. We couldn’t iron our clothes because it wasn’t allowed even if we will go to buy our own. We booked for 6 days, but we ended leaving the hotel after 3 days and only because we already had some tour reservations. I had a really bad back pain. The Philippine employees were amazing but they couldn’t do much since the hotel controls everything. You will feel that you rent an ARB room following weird rules from management

6/10 Good

Feb 4, 2024

Wouldn’t say it’s a 4* by UK standards, but a good 3*. Food and bar a little strange, so make sure you research where your options are. This isn’t a tourist area so you have to walk a little to find hustle and bustle. But it’s nice a quiet, has very good transport connections. 4 of the staff we interacted with were excellent, 1 wasn’t great, dismissive and wasted a lot of time checking us in that didn’t need to happen just to serve his ego in our opinion. But that being said the other staff in the reception and breakfast area were really excellent. Breakfast was basic for €15 each, continental, in the area you can find a lot more for your money. Great location if you are here to go to a game at the Olympic stadium. 30 minute walk there and around 20 to the Vatican. Little Further into central Rome, but the Metro is easy to navigate and very cheap. All in all, I would stay there again for the price if I was going to the stadium again, but otherwise I wouldn’t. All a bit tired and no atmosphere.

Nicola, 3-night trip

2/10 Poor

Jul 22, 2023

Pictures don't reflect reality NOT a 4 stars hotel

It was definitely not a 4 stars hotel and not worth the money Pros: staff are quite nice and try to help Cons: the hotell is quite old and not fresh at all. We received 2 key cards for the room but only one worked. The reception tried to fix the problem several times but after a while one of the cards stops working. When we came in to our room it wasn't cleaned well, dust and nail clips everywhere on the floor. There were dead bugs as well. The shower was leaking and they have dusty and oil stained fabric wallpaper on all walls which was quite disgusting. The AC blows directly onto the beds which wasn't so nice and the beds we're that comfy either. On the 3rd day we found another bug again. I talked to the reception and they agreed to move us to another room but only after trying to convince us that that was normal. To be fair the other room was a bit better, but it was too late, the whole stay has already distured our mood. The rooms aren't isolated so you could hear whatever is happening in the hotell and the bed headboard will vibrate if someone is moving a furniture. Also we noticed that they have lights on the doors that turn on when you're in the room and off when you're gone which I don't find so safe. The location of the hotel is not so nice either. The Streets are not clean and the garage to park the car is quite creepy, you have to leave your keys so they can move the car if needed. I'ld never stay at this hotel again and wouldn't recommend it to anyone.

Oskar, 4-night trip

4/10 Fair

Nov 14, 2025

Hotellet er absolut i orden men dog et stykke fra de fire stjerner efter nordisk standard. Rent og pænt, god seng, venligt og professionelt personale. God, varieret og rigelig morgenmad. Helt igennem i orden. Perfekt beliggenhed i et tilsyneladende roligt kvarter og i gåafstand til alt. Men: Nabobygningen er et gymnasium, i hvis skolegård unge mennesker spiller så høj musik om natten, at det er umuligt at sove i de af hotellets værelser, der vender væk fra gaden. Natten mellem søndag og mandag sluttede musikken kl. 03, og den følgende nat blev der slukket kl. 03.30. Receptionisten havde angiveligt natten til tirsdag kontaktet politiet første gang kl. 23.30, men den slags opgaver er åbenbart ikke noget, politiet i Rom prioriterer ret højt. Det er naturligvis komplet umuligt at drive et hotel med sådan en nabo, som ikke sikrer sine porte om natten, og det er virkelig synd for Hotel Metropolis. Som gæst er den slags bare fuldstændig uacceptabelt, og det er med stor beklagelse, at hotellet derfor ikke kan anbefales pga. støjgener, som hotellet ikke har nogen indflydelse på. Kun døve eller meget tunghøre mennesker ville kunne sove i den larm, som faktisk ødelagde en lille miniferie i Rom d. 8.-11. november 2025.

Jan Erik, 3-night trip

10/10 Exceptional

Oct 31, 2025

Hotel excelentemente ubicado, a muy pocos pasos del metro y del Vaticano

AQUILES, 6-night trip

10/10 Exceptional

Sep 18, 2025

Fui surpreendido.

O hotel me surpreendeu, muito bom. Estão de parabéns!

LUIZ CARLOS, 6-night trip

4/10 Fair

Jul 31, 2025

Staff forced my guests to sit in lobby while checking in and preparing for excursion. Do not to be babysat when paying for premium hotel. Poor English skills at lobby. Strange over-perfumed smells in room, like covering up a smell.

Liam, 3-night trip

6/10 Good

Jul 19, 2025

My family and I stayed at this property for 5 days/6 nights. The breakfast was average, nothing to boast over. I am disappointed that I had to call the front desk for room cleaning each day, despite there being a sign on the door which request or deny service. The property is in a good neighborhood with local access to bus stops. Property is older, but good enough to sleep in and close to Vatican City.

Taylore, 5-night trip

10/10 Exceptional

Jul 13, 2025

Personale sempre sorridente e gentile, ci ha dato ottimi consigli su cosa fare in città e dove mangiare

Gaia, 2-night trip

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