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Heiss Hotel

4.0 star property
Hotel convenient to Santafé Mall, aimed at LGBTQ+ guests

Choose dates to view prices

Photo gallery for Heiss Hotel

Relax by the rooftop pool with city views and lounge under shaded umbrellas.
Experience the unique architecture of Heiss, featuring cylindrical balconies and an inviting outdoor seating area with comfortable seating and lush greenery.
Relax in a serene space with a large bed and natural light pouring in through the window.
Relax in a stylish seating area with a tufted sofa and modern lighting fixture.
Relax in a stylish outdoor seating area with panoramic city views and a mountain backdrop.
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Swim-up bar
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service
The current price is $77
$77 total
Aug 11 - Aug 12

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Superior Room, Balcony, City View

8.8 out of 10
Excellent
(26 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, City View

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Heiss Hotel offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. You can visit the fitness center for a workout or unwind with a drink at the swim-up bar. An outdoor pool and a garden are other highlights. The property is just a short walk to public transportation: Poblado Station is 10 minutes away.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 176 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Other information

    • Smoke-free property
    • Caters to LGBTQ guests
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Swim-up bar

Traveling with children

  • Lifeguard on site

What to do

  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Pool umbrellas

Facilities

  • Garden
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 40
ROOM

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín
HELP_OUTLINE

Frequently asked questions

Does Heiss Hotel offer free cancellation for a full refund?

Yes, Heiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heiss Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Heiss Hotel?

Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.

Is parking offered on site at Heiss Hotel?

Sorry, there's no onsite parking at Heiss Hotel.

What are the check-in and check-out times at Heiss Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Heiss Hotel and nearby?

Heiss Hotel has an outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.

What's the area around Heiss Hotel like?

Heiss Hotel is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

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Heiss Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Great service and clean new hotel
11-night trip

10/10

Excelente
2-night trip

10/10

This hotel is new, everything looks good and works well. The employees are very friendly, polite and educated. They willing to help you with anything the can. The rooftop bar/restaurant has an amazing city view and the other 2 restaurants in the ground area offer a nice patio/out side area.
5-night trip

10/10

Great stay !!
7-night trip

10/10

Really great Hotel and location
4-night trip

10/10

Excellent Hotel!
6-night trip

10/10

I will definitely visit again.
4-night trip

10/10

Nice hotel
5-night trip

10/10

Great location, modern rooms, friendly and helpful check-in staff
3-night trip

10/10

The excellent hotel, amiability staff and excellent area.
3-night trip

10/10

Great hotel,I will definitely be back 5 stars
2-night trip

8/10

Excellent location
4-night trip

10/10

Stay was excellent
4-night trip

10/10

Nice place, close to everything
3-night trip

10/10

Brand new hotel. Close to a lot of restaurants. The roof top was fun with great views of the city.
2-night trip

10/10

Great customer service , very clean , convenient and a great location
3-night trip

8/10

Clean room, good location.
4-night trip

10/10

Very realible to stay spot in Medellin
3-night trip

10/10

Modern and nice place
3-night trip

10/10

Reception great people very respectful
5-night trip

10/10

I enjoyed my time there, it was very good. Much thanks to the staff for running a great hotel.
5-night trip

10/10

Great location that’s close to the newer, quieter spots of El Poblado. I like that the hotel had a restaurant downstairs. Convenient for when it rained.
12-night trip

10/10

Would definitely come back!
3-night trip

8/10

Good place to stay no to noise , easy 10 minutes drive or car transportation, to restaurant areas like Provenza and nice shopping malls.
6-night trip

10/10

Great stay..friendly staff from bellman,housekeepers to front desk..pretty new Hotel with great rooftop bar and pool( wasn't opened yet)..small room more then 2 big suitcases will be tight but balony was a huge plus..will be sure to stay again
3-night trip