Rio Serrano Hotel + Spa

Family-friendly hotel with spa, near Serrano River

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Where to?

Dates

December 2025

7

January 2026

Indoor pool, open 9:00 AM to 10:00 PM, sun loungers - Rio Serrano Hotel + Spa (Torres del Paine)

Gift shop - Rio Serrano Hotel + Spa (Torres del Paine)

Superior Double or Twin Room, Mountain View | Premium bedding, down comforters, pillowtop beds, minibar - Rio Serrano Hotel + Spa (Torres del Paine)

Garden views, open daily - Rio Serrano Hotel + Spa (Torres del Paine)

Tucked away near Cuernos del Paine Lookout, Rio Serrano Hotel + Spa offers an unforgettable getaway. Begin your day with a delicious breakfast buffet and unwind at the indoor pool or take in breathtaking views on the terrace. Treat yourself to spa treatments like manicures and facials or stay active with horseback riding, yoga classes, or Pilates classes.

Wonderful

Popular amenities

Bar
Gym

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Health club
Sauna
Steam room
Coffee shop/cafe
Conference center
Business center
4 meeting rooms
Terrace

For families (6)

Free cribs/infant beds
Playground on site
Private bathroom
Garden
Terrace
Daily housekeeping

$452 total

Dec 8 - Dec 9

Why we love this property

Poolside perfection

This hotel features a sparkling indoor pool area with comfortable loungers for relaxation. Guests can take a refreshing swim in the inviting waters.

Spa sanctuary escape

A full-service spa offers body scrubs, facials, and rejuvenating wraps daily. Unwind in the sauna, steam room, and riverside garden.

Culinary garden views

Experience garden-view dining at the restaurant with regional cuisine. Savor free buffet breakfast or in-room champagne service. A bar and cafe await.

Room options

Check availability for these dates

Tonight

Dec 7 - Dec 8

Tomorrow

Dec 8 - Dec 9

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Classic Double or Twin Room, Mountain View

Wonderful

Highlights

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Blackout drapes/curtains

Down duvet

28 sq m
Mountain view
Sleeps 2
1 King Bed OR 2 Large Twin Beds

Superior Double or Twin Room, Mountain View

Exceptional

Highlights

Individually furnished

Individually decorated

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Blackout drapes/curtains

Down duvet

Pillowtop bed

32 sq m
Mountain view
Sleeps 3
1 King Bed OR 2 Large Twin Beds

Standard Double or Twin Room

Very good

Highlights

Individually furnished

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Blackout drapes/curtains

Down duvet

Pillowtop bed

Premium bedding

24 sq m
Sleeps 2
1 King Bed OR 2 Large Twin Beds

Similar properties

Free breakfast
Free parking
Free WiFi
Restaurant

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About the neighborhood

Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Magallanes, 6170000

What's nearby

Serrano River - 6 min walk - 0.6 km
Torres del Paine National Park - 7 min drive - 3.4 km
Cuernos del Paine Lookout - 24 min drive - 12.1 km
Lago Pehoe - 34 min drive - 18.7 km
Salto Chico Falls - 34 min drive - 18.7 km

Restaurants

‪Don Pascual 1940 - ‬4 min walk
‪De Agostini - ‬6 min walk
‪Qawasqar - ‬6 min walk
‪Restaurant Hotel Rio Serrano - ‬1 min walk
‪Los Colonnos Del Sur - ‬9 min walk

About this property

Rio Serrano Hotel + Spa

When you stay at Rio Serrano Hotel + Spa, you'll be within a 10-minute drive of Torres del Paine National Park. You can visit the spa to indulge in body wraps or mani/pedis, and Regional cuisine is served at Qawasqar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

- 108 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 4:00 PM; Check-in end time: anytime
- Contactless check-in available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps; 2-device limit)

Parking

- Free uncovered onsite self parking
- Free onsite RV/bus/truck parking
- Onsite parking limited

Other information

- Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser

Traveling with children

Playground
Children's menu
Children's games
Toys

What to do

Horse riding/rentals
Shopping
Pool table
Access to nearby indoor pool
Mountain climbing nearby
Horse riding nearby
Ski area nearby
Snowboarding nearby
Fishing nearby

Working away

Business center
4 meeting rooms
Computer station
Coworking spaces
Conference center (635 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

2 buildings/towers
Built in 2001
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Television in common areas
Communal living room
Health club
An indoor pool
Shopping mall on site
Arcade/game room
Full-service spa
Sauna
Steam room
Banquet hall
Reception hall
Firepit
Outdoor entertainment area
Outdoor furniture
Traditional architecture

Accessibility

Wheelchair accessible

Room amenities

Home comfort

Heating (climate-controlled)
Minibar
Bathrobes

Sleep well

Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed

What to enjoy

Individually furnished and decorated

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi (speed of 50+ Mbps and 2-device limit)
Phone
Electrical adapters/chargers

Food and drink

Champagne service
Highchair

More

Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kolaf. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Qawasqar Restaurant - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

De Agostini - This bar overlooks the garden. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between May 1 and October 1.

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 10:00 PM
Children under 18 years old are not allowed in the spa without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Río Serrano

Río Serrano Hotel

Río Serrano Hotel Torres Del Paine

Río Serrano Torres Del Paine

Hotel Río Serrano Torres Del Paine

rio serrano hotel spa Torres Del Paine

rio serrano hotel spa

rio serrano spa Torres Del Paine

rio serrano spa

Hotel Río Serrano

Rio Serrano Hotel + Spa Hotel

Rio Serrano Hotel + Spa Torres Del Paine

Rio Serrano Hotel + Spa Hotel Torres Del Paine

Frequently asked questions

Is Rio Serrano Hotel + Spa currently open?

The property is closed between May 1 and October 1.

Does Rio Serrano Hotel + Spa offer free cancellation for a full refund?

Yes, Rio Serrano Hotel + Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rio Serrano Hotel + Spa?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Rio Serrano Hotel + Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Rio Serrano Hotel + Spa?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Rio Serrano Hotel + Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Rio Serrano Hotel + Spa and nearby?

Have fun during the warmer months with activities such as horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rio Serrano Hotel + Spa also has a sauna, a steam room, and an arcade, as well as a garden and access to a nearby indoor pool.