See all properties

Excellence Coral Playa Mujeres - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Playa Mujeres Golf Club

Choose dates to view prices

Photo gallery for Excellence Coral Playa Mujeres - Adults Only All Inclusive

Relax by the pool overlooking a tropical beach with lounge chairs and thatched umbrellas.
Relax in a stylish space with a large flat-screen TV, comfortable seating area, and a dining table set with a vase of flowers.
6 outdoor pools
Relax in a stylish space with a large bed, sofa, and armchair, plus a flat-screen TV and mirror.
Panoramic views of lush tropical landscapes await from the large window in this elegantly designed room.
Nestled near Playa Mujeres Golf Club, Excellence Coral Playa Mujeres - Adults Only All Inclusive offers an unforgettable getaway. Enjoy a private beach, 3 poolside bars, and Miilé Spa with its array of treatments or explore the nearby North Beach and Isla Mujeres Ferry Terminal.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 16 restaurants and 3 poolside bars
  • 16 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach towels
  • Hot tub

Feel at home (6)

  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $600
$600 total
includes taxes & fees
Aug 12 - Aug 13

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite Pool View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Pool View

Highlights

Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 75 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Excellence Club Honeymoon Suite With Private Pool

View from room

Excellence Club Honeymoon Suite With Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite With Private Pool

Beach/ocean view

Imperial Suite With Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite Pool View

Garden view

Junior Swim-Up Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Terrace Suite With Plunge Pool Ocean View

Balcony view

Excellence Club Terrace Suite With Plunge Pool Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Suite Ocean View

View from room

Excellence Club Honeymoon Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite With Private Pool

Excellence Club Beachfront Honeymoon Suite With Private Pool | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Excellence Club Beachfront Honeymoon Suite With Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite With Private Pool

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Two-Story Rooftop Terrace Suite With Private Pool

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite W/ Private Pool

Excellence Club Junior Swim Up Suite W/ Private Pool | View from room

Excellence Club Junior Swim Up Suite W/ Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Garden view

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Terrace Suite With Plunge Pool

Balcony view

Excellence Club Terrace Suite With Plunge Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite With Private Pool

Garden view

Excellence Club Junior Suite With Private Pool

Highlights

Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 1,208 reviews
The price is $543
$543 total
includes taxes & fees
Aug 14 - Aug 15
Excellence Playa Mujeres - Adults Only All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Prol. Bonampak S/N Mz. 1 Lt.10 Sm 3, Condominio Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 8 min walk - 0.7 km
  • Mujeres Beach - 11 min walk - 1.0 km
  • Ultramar Ferry Puerto Juárez - 11 min drive - 9.6 km
  • Isla Mujeres Ferry Terminal - 48 min drive - 10.8 km
  • North Beach - 49 min drive - 11.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Xtra Time - ‬16 min walk
  • ‪World Café - ‬7 min walk
  • ‪Don Fernando Lobby Bar - ‬11 min walk
  • ‪El Suspiro - ‬11 min walk

About this property

Excellence Coral Playa Mujeres - Adults Only All Inclusive

Putting you within a 15-minute drive of Ultramar Ferry Puerto Juárez, Excellence Coral Playa Mujeres - Adults Only All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy, and mani/pedis. Serving Mexican cuisine, Raices is one of 16 restaurants and 3 poolside bars. Other highlights at this luxurious property include 16 bars/lounges, a rooftop terrace, and a beach bar.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 503 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 16 restaurants
  • 16 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • 6 outdoor pools
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 65-inch LED TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Miilé Spa has 15 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Raices - This restaurant specializes in Mexican cuisine.
Kanpai - This restaurant specializes in Asian cuisine. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine. Open daily.
Zenith - This restaurant specializes in international cuisine. Open daily.
The Lubster House - This restaurant specializes in seafood. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Excellence Coral Playa Mujeres
Excellence Coral Playa Mujeres Adults Only All Inclusive

Frequently asked questions

Does Excellence Coral Playa Mujeres - Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Excellence Coral Playa Mujeres - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yes, there are 6 outdoor pools. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.

What is there to do at Excellence Coral Playa Mujeres - Adults Only All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence Coral Playa Mujeres - Adults Only All Inclusive also has 3 poolside bars, 16 bars, and a private beach, as well as a 24-hour fitness center, spa services, and a garden.

Are there restaurants at or near Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yes, there are 16 onsite restaurants, featuring Mexican cuisine.

What's the area around Excellence Coral Playa Mujeres - Adults Only All Inclusive like?

Excellence Coral Playa Mujeres - Adults Only All Inclusive is a short 11-minute walk from Mujeres Beach and 7 minutes' walk from Playa Mujeres Golf Club.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Excellence Coral Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The Resort is beautiful and the service was excellent.
Curtis, 7-night trip

10/10 Exceptional

Lovely staff, excellent food
Frances, 7-night trip

10/10 Exceptional

The staff is amazing and the facilities are incredible
Keith, 4-night trip

10/10 Exceptional

Loved our stay. Service was great. Just opened in early February so some aspects of the resort are fully finished (tennis/pickleball courts).
Miguel, 5-night trip

10/10 Exceptional

Very nice beach area. Well developed property for access to restaurants, etc.
Jeffrey, 7-night trip

10/10 Exceptional

Very nice quiet place. Staff was excellent
Alan, 7-night trip

10/10 Exceptional

Amazing property with staff that goes above and beyond!! Pool and entertainment staff made it fun. Fri is and food were amazing.
Amy, 6-night trip

10/10 Exceptional

Everything was 10/10! Gabriel at Spice restaurant was the best on the entire resort!
Angela, 3-night trip

10/10 Exceptional

Top notch service and beautiful property.
Wessam, 7-night trip

10/10 Exceptional

I spent nearly 4 weeks researching, watching videos and countless reviews. Don’t hesitate. Amazing trip. Hospitality was top notch. Booking next trip very soon right back here.
Matthew, 7-night trip

10/10 Exceptional

Truly the Excellence experience that is expected by guests! Beautiful resort, amazing staff & delicious food! It is a new property, so vegetation needs a few years to flourish. The beach is stunning!
Christopher, 6-night trip

10/10 Exceptional

Excellence is always top shelf for everything!
Stephen, 4-night trip

10/10 Exceptional

Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients. Also not the place for the college crowd, thankfully.
Lawrence, 7-night trip

10/10 Exceptional

Great bar service. Claudia at the front desk was very helpful and kind. Lucia, Pedro, Francisco, and the entire group at the bar provided excelent customer service.
Daniel, 7-night trip

10/10 Exceptional

Service and stay was 10/10. The resort was very clean and the staff were incredible. We were very impressed with the portion sizes at all the restaurants. The selection of restaurants was amazing also. There is something for everyone. Definitely an all inclusive experience I would come back to. Juan, Juan Carlos, Charley, Fernando, Bianca, Barbara, Cesar, Federico and Pedro were all great. We also booked transportation from and to the airport thru the resort which was very convenient.
MIGUEL, 4-night trip

10/10 Exceptional

Brand new 5-star hotel

Beautiful, brand new 5-star property. Rooms are large with great views, even basic rooms. Restaurants are great and there is only a breakfast buffet (all a la carte otherwise). Gym is one of the best hotel gyms I have seen, very complete. Pools are heated with plenty of seating, each with an umbrella. Service is good, but you can tell that they are still a bit understaffed as restaurant service was sometimes slow. Property is a bit "bare" looking since it is brand new, but the vegetation will grow in over time. Highly recommend.
David, 4-night trip

10/10 Exceptional

What a beautiful hotel to stay in. Despite it being only open for one month, almost every single thing was perfect. Above all, was the staff - they were all so welcoming, always with a smile and greeting and did their utmost to ensure that you were enjoying the best stay, from the gardeners, housekeepers, bartenders, pool attendants and restaurant staff. Thank you to everyone for their hard work and hospitality!
Earle, 14-night trip

4/10 Fair

This property is absolutely gorgeous. However there was not alot of the people because its fairly new
Tania, 7-night trip

10/10 Exceptional

This property was hard to find something wrong .Rooms were clean and spacious ,excellent dining options and the staff was amazing . I would come back in a heart beat. It was easy to navigate around the resort . The availability of seating under the umbrellas were awesome . Planning ro be back next year .
Leslie Anthony, 5-night trip

10/10 Exceptional

Top tier experience , quality food, diverse options. Beautiful beach, hotel layout. Only issues we found were entertainment is still developing compared to other properties. We didn’t like the steamer in the room, there was no way to hang our clothes to steam them. Otherwise everything was perfect.
Karina, 4-night trip

10/10 Exceptional

Excellence coral exceeded our expectations!! The decor, ambiance, dining choices and service is top notch. We were pampered by the courteous staff, who went above and beyond to make our stay memorable. Kuddos to Betsy and Vargas for being incredibly attentive, their drink recommendations were spot on. The Excellence team has hit a home run with their new property. Looking forward to our next holiday.
Jorge, 5-night trip

10/10 Exceptional

We absolutely loved our vacation at Excellence Coral Playa Mujeres. We have stayed at numerous Excellence adults-only all inclusives before and were excited to try this new resort. The staff, service, rooms, grounds, restaurants, and bars have been incredible. A special thank you to Ricardo, food and beverage manager as he is absolutely outstanding. He really took the time to ask about our experience and made arrangements for my birthday to be memorable. Thank you, Ricardo, for going above and beyond and checking in with us every day. We will return.
Michael, 7-night trip

8/10 Very good

None
anthony, 7-night trip

10/10 Exceptional

Omg where do I start !!!! From the walk up cold towel and champagne, to the friendly staff and specially Carlos, inviting and courteous, checked my fiancé and I in an hour early. And please if you are waiting stop and get some beef tacos you’ll be happy you did. And then to Israel our bellman was amazing. Then Francisco the pool bartender and Jesus the pool attendant that took our order. I don’t drink so he made me a beautiful pineapple moctail to the spa day my fiancé booked the staff there was exceptional. Our fav restaurant was definitely the breakfast buffet and spice the Asian restaurant. The grille was also exceptional too many service members to name but they were all and I mean all exceptional nice and pleasant. But to really top it off was Eduardo my fiancé came down with a scratchy throat because the of the room temperature was too cold for our liking even turning the temp up. He ordered some medicine for her and brought it to us while we were at dinner. You can’t buy that type of service we will definitely come back to visit.
Michael Chester, 3-night trip

6/10 Good

Overall a good new resort. Obviously due to it being new a lot of the staff is brand new and is still learning their job. So expect to have little issues here and there. Some of the things that I hope they change is for example, the buffet style food option is only available for breakfast. For lunch and dinner you are only able to attend restaurants. You also have no ability to reserve any ( besides one) restaurants but when you do show up you are typically told to come back in 30 to 45 minutes due to no seats being available. It is not a big deal but can be frustrating at times. The Revive bar during our stay did not actually have any fresh fruit or smoothies as advertised on their website. It was basically just another bar with alcohol and some fruit concentrate that they mixed with milk in a blender. Also upgrading to the excellence club and paying extra money seemed pointless since nobody seems to really enforce who actually goes to what pool or beach area. There are no bracelets. So even though we paid for the upgraded service I don’t feel like we got anything different for this extra payment. Overall I think resort has potential and with time will improve.
Alex, 8-night trip