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Hotel Goldener Stern – Self check-in

2.5 star property
Belle Époque hotel within walking distance of Chapel Bridge

Choose dates to view prices

Photo gallery for Hotel Goldener Stern – Self check-in

Exterior
City Double Room | Down comforters, in-room safe, desk, iron/ironing board
Deluxe Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board
Handrails in stairways
Mountain view
At Hotel Goldener Stern – Self check-in, you'll be within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Weekly housekeeping
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Espresso maker
  • Elevator
  • Limited housekeeping
  • Mini-fridge
  • Hair dryer
The current price is $134
$145 total
includes taxes & fees
Nov 5 - Nov 6

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for City Double Room

City Double Room | Down comforters, in-room safe, desk, iron/ironing board

City Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Fan
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Fan
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Fan
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Fan
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Fan
  • 35 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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The Lubo - self check-in

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Non-smoking
8.4 out of 10, Very Good, 385 reviews
The price is $133
$155 total
includes taxes & fees
Nov 5 - Nov 6
The Lubo - self check-in
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About the neighborhood

Map
35 Burgerstrasse, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Chateau Guetsch - 10 min walk - 0.8 km
  • Swiss Transportation Museum - 5 min drive - 2.8 km

Getting around

  • Zurich Airport (ZRH) - 55 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Lucerne Station - 9 min walk
  • Luzern Sgv Station - 16 min walk

Restaurants

  • ‪Penthouse - ‬4 min walk
  • ‪Restaurant Opus - ‬3 min walk
  • ‪Pastarazzi - ‬2 min walk
  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Ammos - ‬2 min walk

About this property

Hotel Goldener Stern – Self check-in

At Hotel Goldener Stern – Self check-in, you'll be within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum.

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Virtual front desk

Facilities

  • Walkway to water
  • Belle Époque architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 24
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 42-inch Smart TV

Home comfort

  • Air conditioning and heating
  • Fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Mini-fridge

More

  • Weekly housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

Does Hotel Goldener Stern – Self check-in offer free cancellation for a full refund?

Yes, Hotel Goldener Stern – Self check-in does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Goldener Stern – Self check-in?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Goldener Stern – Self check-in?

Sorry, there's no onsite parking at Hotel Goldener Stern – Self check-in.

What are the check-in and check-out times at Hotel Goldener Stern – Self check-in?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Hotel Goldener Stern – Self check-in?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (17-min walk) is nearby.

What is there to do at Hotel Goldener Stern – Self check-in and nearby?

Recommended spots to visit include Swiss Transportation Museum (1.9 mi).

What's the area around Hotel Goldener Stern – Self check-in like?

Hotel Goldener Stern – Self check-in is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 5 minutes' walk from Chapel Bridge.

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Reviews

Hotel Goldener Stern – Self check-in Reviews

7.8

Good

8.6

Cleanliness

8.0

Amenities

7.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

Reviews

8/10 Very good

Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.
Thomas, 2-night trip

10/10 Exceptional

Great

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.
Ryan, 2-night trip

10/10 Exceptional

Last night we had the pleasure of staying at the Hotel Goldener Stern. The room was freshly and modernly furnished, and the digital access made everything more convenient. Located in the heart of Lucerne's old town, the hotel was an ideal base for our explorations. Overall, our stay provided a cozy and pleasant experience in this charming hotel!

10/10 Exceptional

An extremely beautiful hotel in the middle of the city of Lucerne. It was recently renovated and now shines in new splendor. The entire guest journey is automated and works perfectly. I can recommend the hotel for tourists as well as business travelers. I will certainly be back!
Raphael, 1-night trip

6/10 Good

Area in general was loud at night. We had to open windows at night to keep the room cooler (as there’s no AC), and that made the noise worse. There’s also a bar downstairs and we smelled weed when we entered the building.
Satish, 1-night trip

2/10 Poor

No AC. Overpriced and horrible place to satay
Muhibba, 1-night trip

10/10 Exceptional

Lucerne stay

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.
ernest, 4-night trip

8/10 Very good

The quad room was very small, but the beds were comfortable. It had air conditioning which was a lifesaver since the temperature was unseasonably hot (90’s) during our week of travel. The bathroom could have been cleaner as there was some mold in the shower. But overall, the hotel was well located, the beds were comfortable, and having air conditioning was a definite plus!
Yu-Hsin, 2-night trip

8/10 Very good

Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Chris, 2-night trip

8/10 Very good

Great location, especially for us as a stopover for one night. Close to shopping, dining, and the train station. You have to make sure you can access email to get check-in instructions, which can be challenging for international travelers. There is no reception. The rooms are small but clean.
Jamie, 1-night trip

10/10 Exceptional

The place is easy to access. The person sends all the information for check in. The room is comfortable, normal for a hotel in Europe. It says it's the oldest in Lucerne but it looks updated. I liked the idea that it was old, the elevator is small but it works and traveling is about knowing and feeling the other country. I liked it. A hotel close to everything.
Jean, 2-night trip

10/10 Exceptional

Good location. The room was cozy. We enjoyed our stay.
Fabiano, 1-night trip

10/10 Exceptional

What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
haf, 3-night trip

8/10 Very good

We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4.
Samantha, 1-night trip

8/10 Very good

Great location and nice room.
Paul, 1-night trip

10/10 Exceptional

Contactless check in was no problem. Took a second to find the Goki app to get in the room but after that, no issues. I had a request for additional pillows to help with my back and they accommodated. The elevator is SUPER TINY but works great. The water pressure is powerful in the shower 👍.
2-night trip

10/10 Exceptional

GREAT option for Lucerne. Just enough distance from the riverfront crowd. Great vibe at the bar downstairs (closes at 12:30). Clean. Parking is right there.
Sonya, 1-night trip

8/10 Very good

the location was great.
Katherine Joy, 6-night trip

10/10 Exceptional

크게 불편함 없이 지냈습다
WOOJUNE, 1-night trip

8/10 Very good

Muy limpio y fácil de accesar al cuarto. El único inconveniente fue que la música del bar se escuchaba muy fuerte en el cuarto, deberían de proveer tapones para audífonos para personas sensibles al ruido
Luz del Carmen, 2-night trip

10/10 Exceptional

Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Randi, 2-night trip

8/10 Very good

Good hotel with straight forward self check-in process. Fairly central in Lucerne. Knocking some points off the cleaniness as there was a kettle used by the previous hotel guest that was not clean (i.e. had cloves and tissue still in the kettle). Once this was reported to the hotel management, they quickly replaced the kettle by the time we came back from our day outing.
P, 2-night trip

10/10 Exceptional

Increíble y muy céntrico .
MARIA, 1-night trip

2/10 Poor

Very difficult time consuming online check in. Asked for far too much personal information without which we couldn’t gain access. Room incredibly hot despite given fans. No tea spoons, creamer for coffee. Shower soap not working. More expensive than our 4 star 2 room and living room wonderful hotel in Zermatt
Andrew, 2-night trip

10/10 Exceptional

Easy self check in using Goki app. Many bistros within walking distance for food and drink. Simple bus transportation from Luzern Barnhof
John, 1-night trip