Does Akelarre Ostatuta offer free cancellation for a full refund?

Yes, Akelarre Ostatuta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Akelarre Ostatuta?

Sorry, there's no onsite parking at Akelarre Ostatuta.

What are the check-in and check-out times at Akelarre Ostatuta?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon.

What is there to do at Akelarre Ostatuta and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around Akelarre Ostatuta like?

Akelarre Ostatuta is a short 4-minute walk from The Oak of Guernica and 3 minutes' walk from Park of the Peoples of Europe.

Akelarre Ostatuta, Gernika-Lumo: Hotel Reviews, Rooms & Prices

10/10 Exceptional

May 22, 2025

Great no-frills hotel in the heart of Gernika. The rooms are basic but if you get a good price, I would recommend it for somewhere to stay. The pin entry system makes check in simple and the owners were communicative.

Germaine, 2-night trip

10/10 Exceptional

May 21, 2025

Stopped on my way through Camino Norte. No complaints. More than adequate for a couple of nights stay.

Stephen, 2-night trip

10/10 Exceptional

Jun 26, 2024

Great place, and great staff

Andrew, 1-night trip

8/10 Very good

Aug 27, 2023

Great location with clean, quiet rooms. The managers were bery helpful with check-in.

8/10 Very good

Jun 3, 2025

This is an old school property from the 50s 60s that has the check in desk on the 2nd floor, 1 up from the street. The rooms are compact but functional. It's a throw back to an earlier age.

John, 1-night trip

10/10 Exceptional

Sep 29, 2023

Really appreciated the auto check-in

C.Brandi, 1-night trip

4/10 Fair

Jun 28, 2025

Not great.

It was inexpensive and was just a bed for the night but was just not very nice. Tired tatty furniture. Saw no one at all. Upstairs was a communal kitchen that was horrible. It was more of a cheap hostel really.

Jenny, 1-night trip

8/10 Very good

Oct 23, 2024

The facilities were much more satisfactory than I expected. I was also satisfied with the elevator, kitchen, and view. However, the bedding smelled like it was not dry and the pillow smelled, so I put on the cover I brought and slept. The pillow cover was fine, but the pillow itself should be washed in hot water or replaced with a new one. Room number 3612

Michelle, 1-night trip

4/10 Fair

Mar 30, 2025

The check in process was difficult as our US phone needed wifi to comply. We had to communicate several times to get the info via email. They were polite, but it took a while. The outside check-in machine didn't work. The shared kitchen where they wanted us to eat was obviously used on our arrival. Our room was clean and tidy. We could have used more heat. It would have been really nice to have an actual person on the premises.

Lise, 1-night trip

2/10 Poor

Apr 6, 2024

Take it if it is the last chance to not to sleep on the street. We have heard all the life of the neighbourhood including making pee… some industrial machine sound. Bad sheets had stains. The whole room was not clean. No design…

Maria, 1-night trip

10/10 Exceptional

Apr 20, 2024

Excellent value and location, nice room

I have no idea why this place has mixed reviews - I thought it was excellent. Location was amazing - right in the town centre - the room was bright and clean and actually really nice- of course there was a buzz and hubbub from the street below but it didn't go in ridiculously late or detract from a good night's sleep, the beds and pillow were comfy, everything was fine. In addition, the hostel has a fast lift, the auto check-in works like a dream; the price was good (around 60€ for 2 pax) and messages were generally answered quickly via the Hotels app. It would perhaps be useful to be told that luggage sent ahead will be left on the 2nd floor terrace near the reception desk - we had a brief panic on arrival, not having had that info, but a WhatsApp message sorted things out within a few minutes. There is a launderette directly opposite the hostel (think it said it closes at 8.30pm).

Sarah, 1-night trip

8/10 Very good

Sep 14, 2025

Alain, 1-night trip

6/10 Good

Jul 19, 2025

Heidi, 1-night trip

10/10 Exceptional

Jul 12, 2025

Mikaela, 1-night trip

8/10 Very good

Jul 4, 2025

Sandrine, 1-night trip

8/10 Very good

Jun 10, 2025

Ådne, 1-night trip

10/10 Exceptional

May 18, 2025

Bien faire son Check in online

L’hôtel est très bien situé. Il faut bien faire son Check in à l’avance pour avoir le code d’entrée avant l’arrivée.

Christine, 1-night trip

10/10 Exceptional

Apr 27, 2025

Muy bien

Carme, 3-night trip

2/10 Poor

Apr 13, 2025

Déçue de l’établissement

Enregistrement en ligne pour obtenir le code très très laborieux ! Lit propre . Beaucoup d’humidité et de moisissures dans la chambre . Bonne localisation mais beaucoup de bruit de l’intérieur comme de l’extérieur.

Diane, 1-night trip

10/10 Exceptional

Jan 26, 2025

Todo perfecto.

Maria teresa, 1-night trip

8/10 Very good

Jan 6, 2025

En general, todo correcto, y estupendo para el tipo de alojamiento.

Santiago, 3-night trip

2/10 Poor

Nov 11, 2024

No lo recomiendo para nada

Habitacion extrapequeña con un olor horrible a humedad.No te pasan a limpiar la habitacion y el baño pegado a la cama. El armario sin puerta se cae a trozos las baldas y la barra para colgar la ropa se doblaba con el peso. Justo frente a la ventana habia un bar de copas, y hasta que no cerraban era imposible dormir. Se venden como hotel y es una pension de paso. Un sobrecito de champu y gel de ducha para tres noches, y el rollo de papel de baño lo tuve que comprar. Me fui a la segunda noche de estar ahi teniendo pagadas tres noches. Una experiencia horrible.

Yakaira l, 3-night trip

10/10 Exceptional

Nov 8, 2024

María Montserrat, 2-night trip

2/10 Poor

Nov 5, 2024

Alojamiento sucio y el baño no tenía puerta. Toallas solo para una persona y no había secador de pelo ( estaba incluido).

Andoni, 1-night trip

6/10 Good

Nov 3, 2024

M......

maider, 1-night trip

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