What a wonderful hotel. Created from 7 medieval houses, as you walk through you can see in the undercroft cisterns and other archaeological remains. Staff at reception were very helpful, providing map and suggestions on best things to see and do. Our room with a small terrace was a good size with an incredibly comfortable bed. The room was well furnished with a kettle, a coffee maker, robes and plenty of storage space. Our terrace had two chairs and a lovely view over the town and the hills in the distance. Bath had a monsoon shower over it and good quality toiletries. Breakfast was extra but was of a very high quality with a huge choice of breads, meats, cheese, salads as well as hot food. We didn't use the spa, too busy sightseeing. All in all a superb stay and value for money too. I would recommend that anyone with reduced mobility or with lots of luggage should contact the hotel when booking as the entrance is down a steep, very narrow road that taxis cannot enter, so have to stop outside the cathedral about 50 meters away.