Tucked away near Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort offers a warm welcome with shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Relax by the firepit or unwind in the spa tub after exploring nearby attractions.
LeConte Center at Pigeon Forge - 7 min drive - 5.7 km
Island at Pigeon Forge - 8 min drive - 6.7 km
Titanic Museum - 10 min drive - 6.4 km
Getting around
McGhee Tyson Airport (TYS) - 66 min drive
Restaurants
Spotlight Bakery - 11 min drive
Old Mill Restaurant - 6 min drive
The Grist Mill Cinnamon Bread - 9 min drive
Aunt Granny's - 8 min drive
JT Hannah's Kitchen - 6 min drive
About this property
HeartSong Lodge & Resort
HeartSong Lodge & Resort puts you within a 10-minute drive of Dollywood's Splash Country and Dolly Parton's Stampede Dinner Attraction. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a poolside bar, and a hot tub. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
302 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children's club*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Onsite valet parking (USD 40 per night; includes in/out privileges)
Wheelchair-accessible van parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Shared microwave
Water dispenser
Traveling with children
Children's club (surcharge)
Playground
Lifeguard on site
What to do
Shopping
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Built in 2023
ATM/banking
Fireplace in lobby
Television in common areas
Communal living room
Fitness center
An indoor pool
Seasonal outdoor pool
Hot tub
Banquet hall
Reception hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible shuttle
Visual alarms in hallways
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Thin carpet in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
50-inch Smart TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Meal delivery service
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
Children & extra beds
Children's club access is available for an extra charge
Parking
Valet parking costs USD 40 per night with in/out privileges
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge
Frequently asked questions
Does HeartSong Lodge & Resort offer free cancellation for a full refund?
Yes, HeartSong Lodge & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HeartSong Lodge & Resort?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at HeartSong Lodge & Resort?
Sorry, pets aren't allowed.
Is parking offered on site at HeartSong Lodge & Resort?
Yes, there's free self parking.
What are the check-in and check-out times at HeartSong Lodge & Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at HeartSong Lodge & Resort and nearby?
HeartSong Lodge & Resort has an indoor pool and a hot tub, as well as a fitness center.
Are there restaurants at or near HeartSong Lodge & Resort?
Yes, there's an onsite restaurant.
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Reviews
HeartSong Lodge & Resort Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
9.8
Staff & service
9.6
Eco-friendliness
10
Property conditions & facilities
What guests liked
Convenient valet parking and easy access to the park made for a hassle-free experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Restaurant
Room
Children
Food
Reviews
10/10 Exceptional
Sep 2, 2025
Enjoyed it all!! Everyone seemed to really liked their job and wanted to help you.
Debbie
Debbie, 3-night trip
10/10 Exceptional
Sep 6, 2025
End of summer trip
If you go to Dollywood this is the place to stay!
Shuttle bus is so convenient.
Fast passes are included with your stay which is a big plus when Dollywood is crowded.
Breakfast in the restaurant is wonderful!
Pool is amazing!
Lots of activities for kids
Steve
Steve, 2-night trip
8/10 Very good
Aug 4, 2025
Loved the Heartsong
We loved the Heartsong! The staff was very friendly and the hotel was beautiful. It was also very clean. The only thing we didn’t love was the food.
Jessica
Jessica, 1-night trip
10/10 Exceptional
May 12, 2025
fantastic place to stay and feel at home
Carolyn
Carolyn, 2-night trip
10/10 Exceptional
May 14, 2025
Amazing hotel. Would definitely stay at again
Robert
Robert, 1-night trip
10/10 Exceptional
May 11, 2025
Beautiful property, amazing staff, nice rooms.
Theresa
Theresa, 3-night trip
10/10 Exceptional
May 8, 2025
Pretty place to stay
Carlos
Carlos, 2-night trip
10/10 Exceptional
Mar 18, 2025
great place to stay
Anita
Anita, 1-night trip
8/10 Very good
May 26, 2025
Beautiful property, clean, and great customer service.
Channel
Channel, 2-night trip
10/10 Exceptional
Apr 28, 2025
Perfect place to stay if you're going to Dollywood and doing other tourist activities
Brigette
Brigette, 4-night trip
10/10 Exceptional
May 4, 2025
Nice place.
William
William, 2-night trip
10/10 Exceptional
May 20, 2025
The property was beautiful. Wonderful pool and outdoor area, spacious lodge lounge, beautiful decor, helpful staff
Rebecca Paulk
Rebecca Paulk, 2-night trip
10/10 Exceptional
Mar 16, 2025
Great stay!
Kimberly
Kimberly, 2-night trip
10/10 Exceptional
May 22, 2025
Everything was wonderful
Wendy Jo
Wendy Jo, 1-night trip
10/10 Exceptional
May 5, 2025
Nice in every way! Excellent place!
Brant
Brant, 2-night trip
10/10 Exceptional
May 11, 2025
Great staff and beautiful accommodations! My child loved the bunk room!
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
Apr 18, 2025
This was such a nice spot.
Lacy
Lacy, 2-night trip
10/10 Exceptional
Mar 26, 2025
Fantastic hotel with great amenities!
David
David, 1-night trip
10/10 Exceptional
Apr 18, 2025
The property was outstanding , staff great and really catered to your needs
Richard
Richard, 2-night trip
10/10 Exceptional
May 19, 2025
Wonderful place, staff is welcoming. It was very clean and cozy. Had many activities to keep us busy
Merri
Merri, 3-night trip
10/10 Exceptional
May 29, 2025
Brilliant Hotel, Loved the stay great for kids, the free trolleys to the park and the Dreamore Hotel and recieved free Quick Passes for Dollywood when you bought the Tickets. Loved it.
Ian
Ian, 2-night trip
10/10 Exceptional
Mar 9, 2025
Enjoyed
Great hotel with great people
Rudy
Rudy, 1-night trip
10/10 Exceptional
May 6, 2025
Getaway trip.
Hotel was fantastic, beautiful grounds, transportation provided to the park which was really nice, laid back atmosphere at the hotel, outside area's were fantastic, nice restaurant, shopping store, general store and bakery, room was perfect. Will definately be back to stay again.