8/10 Muy bueno
24 de octubre de 2025
Stylish Hotel with Friendly Service, but Room and Atmosphere Fell Short
We arrived early and were warmly welcomed, with the staff kindly storing our bags so we could enjoy the lovely spa before check-in. The hotel itself is striking—super modern with clean alpine lines and whimsical design touches that add charm.
Unfortunately, the room we were allocated was almost below ground level, with a steep grassy bank rising from the terrace that completely obscured the view. Despite having booked five months in advance, we were told the hotel was fully booked and no alternative room was available.
While the overall aesthetic is appealing, the communal spaces lacked comfort. There’s no inviting lounge area apart from the busy lobby, and the bar—though functional—has a cafeteria-like feel. With a bit of imagination, the fireplace could anchor a much cozier setting. The bar also closed abruptly at 10pm, leaving me mid-nightcap in sudden darkness.
On the bright side, the staff were consistently friendly and helpful, and we did enjoy our brief stay. With a few tweaks to layout and atmosphere, this hotel could truly shine.
David
David, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
