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Bancal Hotel & Spa

2.5 star property
Mountain hotel with spa, near San Sebastian de la Gomera Harbour

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Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
Restaurant
Snack bar
Junior Suite (Bancal Junior Suite) | 1 bedroom, down comforters, in-room safe, desk
At Bancal Hotel & Spa, unwind in the garden or by one of 5 outdoor pools. Take advantage of a swim-up bar and relax at the onsite spa. With free in-room WiFi, a hair salon, library and children's pool nearby guests have left reviews raving about their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 5 outdoor pools
  • Free beach shuttle
  • Steam room
  • Beach towels
  • Children's pool
  • Swim-up bar
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Garden View (Bancal Garden)

1 bedroom, down comforters, in-room safe, desk

Double Room, Garden View (Bancal Garden)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ocean View

1 bedroom, down comforters, in-room safe, desk

Double Room, Ocean View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Garden View

1 bedroom, down comforters, in-room safe, desk

Triple Room, Garden View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Ocean View

1 bedroom, down comforters, in-room safe, desk

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Terrace (Bancal)

1 bedroom, down comforters, in-room safe, desk

Double Room, Terrace (Bancal)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Garden View (4 pax)

1 bedroom, down comforters, in-room safe, desk

Family Quadruple Room, Garden View (4 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 58 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room, Sea View (5 pax)

1 bedroom, down comforters, in-room safe, desk

Family Quadruple Room, Sea View (5 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 61 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite) | 1 bedroom, down comforters, in-room safe, desk

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Bathrobes
Local meal delivery service
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Aerial view

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  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 189 reviews
The price is $159
$171 total
includes taxes & fees
Nov 23 - Nov 24
Parador de La Gomera
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About the neighborhood

Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801

What's nearby

  • San Sebastian de la Gomera Harbour - 3 min drive - 2.7 km
  • La Gomera Archaeological Museum - 3 min drive - 2.7 km
  • Asuncion de San Sebastian de La Gomera Church - 3 min drive - 2.7 km
  • Torre del Conde Monument - 3 min drive - 2.7 km
  • San Sebastian de La Gomera Beach - 4 min drive - 3.0 km

Getting around

  • La Gomera (GMZ) - 57 min drive
  • Free beach shuttle

Restaurants

  • ‪Poolbar - ‬9 min drive
  • ‪Restaurante Cuatro Caminos - ‬8 min drive
  • ‪Bar Colombino - ‬8 min drive
  • ‪Cuba Libre - ‬9 min drive
  • ‪Tasca Las Cruces Ii - ‬9 min drive

About this property

Bancal Hotel & Spa

At Bancal Hotel & Spa , you'll be within a 10-minute drive of San Sebastian de la Gomera Harbour. You can visit the spa to be pampered with body wraps or mani/pedis. Other highlights include 5 outdoor pools, a steam room, and a children's pool.

At a glance

DONE

Hotel size

    • 276 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Swim-up bar
  • Water dispenser

Traveling with children

  • Children's pool
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba diving nearby

Working away

  • Meeting rooms
  • Conference space (2250 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Bike cleaning
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 5 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Down comforter
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Bancal Hotel & Spa offer free cancellation for a full refund?

Yes, Bancal Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bancal Hotel & Spa ?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Bancal Hotel & Spa ?

Sorry, pets aren't allowed.

Is parking offered on site at Bancal Hotel & Spa ?

Yes, there's free self parking.

What are the check-in and check-out times at Bancal Hotel & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Bancal Hotel & Spa and nearby?

Have fun with nearby activities like hiking, mountain biking, and mountain climbing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Bancal Hotel & Spa also has a steam room and a garden.

What's the area around Bancal Hotel & Spa like?

Bancal Hotel & Spa is located on the waterfront. Popular attractions include San Sebastian de la Gomera Harbour, which is 9 minutes away by car.

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Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

10/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice, comfortable new hotel. Good breakfast. Location is not so good. Service is ok for a 4 star hotel (even the hotel could have been 5 star, it is not).
Trine-Marie, 1-night trip

10/10 Exceptional

It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Emilio E, 2-night trip

10/10 Exceptional

Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
PAVEL, 1-night trip

10/10 Exceptional

Best on the island… but…

Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Milos, 1-night trip

8/10 Very good

Stylish Hotel but changes needed

We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Eamon, 1-night trip

6/10 Good

This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
gregory, 3-night trip

10/10 Exceptional

Sehr entspannte Atmosphäre, sehr freundliches Personal, leckeres Essen, tolle Pools.
Thomas, 3-night trip

10/10 Exceptional

God service, fine og rene rom. God mat, både til frokost og til middag, mye utvalg. Fin plassering av hotell, mye aktiviteter å finne på. Anbefales!
Christian, 7-night trip

10/10 Exceptional

Fenomenal

Where ti start… Fantastic place with great pools, service, elegant and very quiet… even its big, you almost don’t see other guests…. Always available beds at pool, very quiet… View to ocean and Teide… Its 4 starts and i dint understand how it’s not 5 stars… Can’t wait to return..
Milos, 5-night trip

8/10 Very good

Es un establecimiento nuevo y decorado con muy buen gusto. La comida en desayuno y cenas está muy rica. La tranquilidad en las instalaciones es absoluta. Como aspectos a mejorar/tener en cuenta diría: - Wiffi y cobertura móvil bastante reducida. - Es una zona realmente ventosa. - Por la puerta de la terraza de nuestra habitación se colaban las rachas de viento, que generaban bastante ruido en la noche.
Yurena, 4-night trip

8/10 Very good

Needs spa to be open longer. Hot tub by pools.
Sergio, 2-night trip

10/10 Exceptional

Magnífico hotel!!
Alejandro, 2-night trip

10/10 Exceptional

Unterkunft war fantastisch, auch der Kaffee am Morgen war top. kann das Hotel nur empfehlen. Liegt etwas abseits und benötigt ein Mietauto.
Gabriela, 3-night trip

10/10 Exceptional

Sorprendente

Nos ha encantado la estancia en este lugar. Nos ha sorprendido la ubicación, la limpieza, la arquitectura, el olor, los espacio, la exquisita atención del personal, la tranquilidad. Perfecto para desconectar.
Carlos, 2-night trip

10/10 Exceptional

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Paola, 3-night trip

10/10 Exceptional

Smukt og moderne
louise, 2-night trip

10/10 Exceptional

Hotel ziet er nieuw uit. Kamers ruim genoeg. Goed eten. Vriendelijk personeel. Prachtige verwarmde zwembaden. Mooi uitzicht op Tenerife. Ligt wel afgelegen van uitgaansmogelijkheden. Voor wandelaars prima gelegen. Shuttlebus naar San Sebastian (niet gratis). Absoluut een aanrader maar niet voor meerdere weken. Geweldige Belgische gastheer.
Gerhard, 1-night trip

10/10 Exceptional

Das Essen könnte besser sein, aber sonst war's super im Hotel, wir kommen bestimmt wieder.
Edgars, 7-night trip

10/10 Exceptional

Traumhotel zum Entspannen, aber abgelegen.

Ganz neues Hotel mit interessanter Architektur, freundlichem Service, vielen Pflanzen und sehr gutem Buffet. Schöne Pools mit Aussicht auf die Klippen. Kein Zugang zum Meer und zu weit weg zu Fuss von San Sebastian. Entweder braucht man ein Mietauto, Taxi oder bucht Ausflüge im Hotel.
Irene, 3-night trip

10/10 Exceptional

Sehr moderne Anlage, hervorragendes Essen.
Torsten, 5-night trip

10/10 Exceptional

Upea hotelli

Loistava hotelli, upeat lämmitetyt uima-altaat. Kauniit istutukset ja upeat näkymät Teidelle.
3-night trip

10/10 Exceptional

Greatest pool getaway

Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
thomas, 2-night trip

10/10 Exceptional

Nice, new hotel

Very nice, new hotel. Good breakfast. Service not 5 star (but also, this is not a 5 star hotel - it is 4 star). Fantastic view. Very nice pool areas. A little far away from the city (or anything) - you need shuttle, taxi or car.
Trine-Marie, 1-night trip

6/10 Good

Concept de chambre spécial avec la salle de bain ouverte , la douche vitrée et surtout les toilettes vitrées… et ce même pour une chambre pour 3 Peu d’ambiance … les bars vides
1-night trip

8/10 Very good

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
John, 2-night trip