Does Arthotel ANA Gala offer free cancellation for a full refund?

Yes, Arthotel ANA Gala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arthotel ANA Gala?

Yes, pets stay free, with a limit of 1 total. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Arthotel ANA Gala?

Yes. Self parking costs EUR 19 per night. Parking spots may be limited.

Is airport shuttle service offered by Arthotel ANA Gala?

Yes, an airport shuttle is available. The charge is EUR 48 per vehicle one-way.

What are the check-in and check-out times at Arthotel ANA Gala?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Arthotel ANA Gala?

No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.

What is there to do at Arthotel ANA Gala and nearby?

Have fun during the warmer months with activities such as cycling.

What's the area around Arthotel ANA Gala like?

Arthotel ANA Gala is a short 3-minute walk from Augasse Tram Stop and 10 minutes' walk from Danube River.

Arthotel ANA Gala, Vienna: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 1, 2025

Would stay again.

Clean and tidy. Concierge was very helpful and welcoming.

james, 2-night trip

8/10 Very good

Aug 31, 2025

A good hotel

It was a pleasant trip. The hotel is in a convenient location to the town. The staffs were helpful and the our room was big. It is slightly old styled. But it matches the feel of the city.

Yuhui, 7-night trip

8/10 Very good

Sep 19, 2025

Nice staff. Good breakfast and lobby is clean and stylish. Front desk attendant was a gem. Was gaps in communication prior to arrival, and make sure you have a phone card for late check ins! You have to call a number when you arrive to get the code so you can get the key from the key box.

Wendy Michelle, 2-night trip

10/10 Exceptional

Jul 10, 2025

Really loved this hotel. Clean nice room with a fridge and big wardrobe and nice shower and toilet. Really nice decor as well. People were really nice at the front desk and there was free water and juice in the dining area. Close to the metro stop as well.

Zoya, 3-night trip

8/10 Very good

Mar 23, 2025

Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.

James, 2-night trip

6/10 Good

Jul 7, 2025

basic stay in a quiet area

poor hospitality at check in, minimal information, unfriendly greeting. The stay improved to average after this point.

George, 4-night trip

10/10 Exceptional

Sep 2, 2024

Very friendly staff and close to attractions

James, 3-night trip

10/10 Exceptional

Sep 16, 2024

Nice place

Debra, 1-night trip

10/10 Exceptional

Jun 8, 2024

Very nice hotel and very nice and helpful staff. Restaurant near the hotel was really good and service was awesome.

Judith, 1-night trip

8/10 Very good

Feb 27, 2025

Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place

Simon Paul, 3-night trip

8/10 Very good

Aug 9, 2024

Great hotel

Decent location, a maximum of 2 public transports away from the main attractions/centre of Vienna. Hotel is clean and very nice staff. Rooms were decent enough too.

Emma, 3-night trip

8/10 Very good

Jun 14, 2024

Centrally located.

Shailranjan, 2-night trip

10/10 Exceptional

May 11, 2024

Our room was large, the showersoap and shampoo was very good quality. We enjoyed the restaurabt at the hotel after a long day visiting Rome and was able to relax.

Kirby, 3-night trip

10/10 Exceptional

Nov 20, 2023

A very comfortable stay at this hotel. Very large room/suite, enjoyed the free hot drinks in the foyer, breakfast was plentiful and we easily found our way about using the undergrounds nearby.

Catherine Mary, 7-night trip

8/10 Very good

Apr 2, 2025

Mariana, 2-night trip

8/10 Very good

Aug 12, 2024

Nothing wrong with the room just a little dated. Breakfast was a good buffet with enough to set you up for the day. Staff were friendly. Cant complain for the price.

David Paul John Thomas, 8-night trip

2/10 Poor

Jun 26, 2025

Worst experience of my trip. The room was old and dirty, the carpet had stains and dust. The toilet was disgusting. The worst part was the AC, which didn’t work, and it was 90F outside. We complained to the front desk and they told us the AC was old, and we could try other rooms. We checked 2, which were as hot as ours, so It didn’t make a difference. We saw similar complaints from last year, so I guess maintenance is not a priority to this hotel. There was a strong cigarette smell as well. I will not stay here again for sure.

Luis, 2-night trip

10/10 Exceptional

Feb 20, 2024

Good transport links in and out of the city very clean and lovely decor. Access to coffee and drinks machine anytime as not refreshments in room but to be honest the machine drinks were lovely as coffee is freshly grounded

Khatija, 3-night trip

10/10 Exceptional

May 19, 2024

Enjoyed our stay at Arthotel ANA Gala in Vienna. We arrived at the hotel quite late and the hotel out of ours support was already aware of our late arrival and checked us in over the phone. The room was nice and clean. The hotel is a few stops away from the Vienna central and it's close to the D tram link and U6 metro line.

Emad, 3-night trip

6/10 Good

Jan 7, 2024

Nice stay

Hotel is located within 30-min walk to the centre. We had a family room which was big and comfortable and have availed the early check in. Reception staff very accommodating. Minus for plastic cups and lack of toiletries, only 2in1 shower gel.

Marta, 2-night trip

6/10 Good

Dec 16, 2024

Run down, didnt receive amenities advertised, unfriendly staff.

Amanda, 1-night trip

10/10 Exceptional

Sep 28, 2022

Great stay in Vienna

Comfortable hotel located near public transportation and easy to get to downtown Vienna. Staff is very helpful. I forgot objects at the hotel when I left and they managed to send them to me in Croatia. Thank you so much!

Elton Costa, 3-night trip

8/10 Very good

May 26, 2025

Good little economical hotel

Cute art deco hotel. If you're looking for an affordable hotel I would recommend this one. PROS: near subway and grocery, clean, nice breakfast, quiet rooms- walls are not paper thin like a lot of European hotels, you can leave your bags at the front desk after checkout if you want to explore the rest of the day before your flight, staff was very nice. CONS- their idea of airport transfer is calling a taxi for you. It costs €55. They will not answer the phone if you try to call before your stay. You need a passcode to get in after hours but they don't tell you that when you check in. All the hallways smelled like cigarette smoke, however, my room did not smell like smoke The mattress was pretty hard. I never like carpet in rooms because you never know how dirty it really is. I stayed at a time of year when I didn't need heating or air conditioning, so I really can't say anything about those either way.

3-night trip

8/10 Very good

Dec 11, 2023

This hotel was very clean, nice room with lots of space, lovely big window. It wasn't noisy, the breakfast was good and the staff were professional and friendly. My only criticism would be it's proximity to the city centre, it's a 10 minute tram ride away or a 20-30 minute walk. Apart from that it was great.

Inyang, 3-night trip

4/10 Fair

Jun 10, 2025

I booked the hotel because it stated it has parking. When I got there the unfriendly desk man said I can't use their parking (no idea why) and that i need to park in the public garage at the station. He also didn't let me unload my bags, so I had to walk with my bags 10 back to the hotel. It states that the desk is open until 11pm and when I got back at 8:30 nobody was there, door was locked, and I had no code to get in and nobody answered the phone. I put the no disturb sign out because I didn't want service and when I returned from my day trip the cleaner was in there anyway and move my belongings around. The hotel smells a bit moldy and would need some updated. would not recommend this place since it doesn't reflect anything of this beautiful city.

Lilly, 2-night trip

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