Great hotel. Easily arranged complimentary airport pickup by just calling the front desk the day before arrival. Professional staff at check in counter, service minded and with international standard in service provided. English could be improved among some of staff, but the level of English spoken among staff is much better than among the average Lao population. Room according to descriptions, comfortable and luxurious. Kitchen with basic appliances, very good for basic cooking for lunch and dinner as well as breakfast. Hot water in shower and great air conditioning. On this stay I also had a balcony on the top 6th floor, which is a bonus, not every room come with balcony. Complimentary laundry room with washer and dryer, bring your own detergent. Great gym with free weights and treadmill. Pool is large and sun beds available and free towels provided. Lounge with complimentary tea and coffee. Great wifi throughout the property, reliable and fast internet.
Check out at 12, but free to use pool and lounge if you are waiting for your flight for an evening departure. Leave your bags at front desk for pick up later, reliable and safe. Complimentary airport shuttle easily arranged at front desk.