When you stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be in a great location, within just a 10-minute walk of 5th Avenue and Madison Square Garden. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Empire State Building and Herald Square are within just a 10-minute walk. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: 28 St. Station (7th Av.) is 3 minutes and 28 St. Station (Broadway) is 4 minutes.
John F. Kennedy Intl. Airport (JFK) - 55 min drive
New York W 32nd St. Station - 4 min walk
New York 23rd St. Station - 7 min walk
Penn Station - 8 min walk
28 St. Station (7th Av.) - 3 min walk
28 St. Station (Broadway) - 4 min walk
34 St. Station (Herald Square) - 6 min walk
Restaurants
The Fleur Room - 1 min walk
Ajisen Ramen - 4 min walk
Chelton's Bar & Grille at Doubletree Hotel - 1 min walk
King’s Street Coffee - 3 min walk
Hanamizuki Cafe - 1 min walk
About this property
DoubleTree by Hilton Hotel New York City - Chelsea
When you stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be in a great location, within just a 10-minute walk of 5th Avenue and Madison Square Garden. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Empire State Building and Herald Square are within just a 10-minute walk. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: 28 St. Station (7th Av.) is 3 minutes and 28 St. Station (Broadway) is 4 minutes.
At a glance
DONE
Hotel size
236 rooms
Arranged over 27 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible van parking on site
Offsite parking within 0.1 mi (USD 50 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 for adults, and USD 20 to 30 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 50 per pet, per stay
Parking
Parking is available nearby and costs USD 50 per day (656 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York
Frequently asked questions
Does DoubleTree by Hilton Hotel New York City - Chelsea offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel New York City - Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Hotel New York City - Chelsea?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at DoubleTree by Hilton Hotel New York City - Chelsea?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel New York City - Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel New York City - Chelsea and nearby?
Have fun with nearby activities like cycling and hiking. DoubleTree by Hilton Hotel New York City - Chelsea also has a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel New York City - Chelsea?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Hotel New York City - Chelsea like?
DoubleTree by Hilton Hotel New York City - Chelsea is in Manhattan, a short 3-minute walk from 28 St. Station (7th Av.) and 5 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.
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DoubleTree by Hilton Hotel New York City - Chelsea Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Elevator
Bed
Restaurant
Bathroom
Biscuits
Breakfast
View
What guests liked
Convenient parking options were available directly across the street from the property. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Sep 3, 2025
Family Friendly and Affordable
Location is convenient and cost-effective for the area.
Ronald
Ronald, 1-night trip
10/10 Exceptional
Aug 19, 2025
Great location! Staff is very helpful and friendly.
Verified traveler
2-night trip
8/10 Very good
Aug 6, 2025
Great location!
agni
agni, 3-night trip
10/10 Exceptional
Aug 24, 2025
Great find
We went to spend a few days with my son. We wanted to stay near the train station. This hotel was a great location. I can’t say enough about the friendliness of the staff we met. We enjoyed sitting outside the hotel at the tables.
Mary Ellen
Mary Ellen, 2-night trip
10/10 Exceptional
Jul 29, 2025
Very good hotel. Staff was okay
Carla
Carla, 2-night trip
8/10 Very good
Jul 30, 2025
Staff were friendly & efficient. Room was very clean and view of the Empire State Building excellent.
Location was great for visiting tourist spots.
Only disappointment was the dining facilities were not great but plenty of eating places nearby.
Enjoyed our stay
Annie D
Annie D, 4-night trip
10/10 Exceptional
Jul 22, 2025
Great stay in NYC
The staff was super friendly and helpful. Made the stay worthwhile and filled with memories.
David
David, 1-night trip
10/10 Exceptional
Jun 7, 2025
Great location, friendly staff
Tanya
Tanya, 2-night trip
8/10 Very good
Aug 7, 2025
Great hotel and great location! I made a birthday request, there was a small hiccup, but this was quickly resolved. Great staff and a great service! Thank you!
Verified traveler
4-night trip
4/10 Fair
Aug 23, 2025
Slovenly staff (apart from the front desk, who were excellent), facilities severely lacking and photos on hotels.com don't resemble the hotel at all.
John
John, 3-night trip
10/10 Exceptional
May 7, 2025
Is a great hotel to stay!
HILDA YAMIL
HILDA YAMIL, 4-night trip
8/10 Very good
Sep 6, 2025
The elevator breaking down more than once was our only issue. There are only two elevators, so if one breaks down, the other one immediately backs up.
Shamir
Shamir, 4-night trip
10/10 Exceptional
Jun 9, 2025
Such a nice hotel! Staff was very friendly and helpful.
Schmika
Schmika, 2-night trip
10/10 Exceptional
May 15, 2025
Awesome Location, very comfortable bed and excellent shower pressure!
curtis
curtis, 2-night trip
10/10 Exceptional
Apr 22, 2025
Great stay
Breanna
Breanna, 1-night trip
8/10 Very good
Jul 8, 2025
Good location at Manhattan. Close to everything that is required when your kids experience the city that never sleeps for the first time.
Jesper
Jesper, 4-night trip
8/10 Very good
Aug 23, 2025
No refrigerator in room,...very disappointed. Room was clean though.
Verified traveler
1-night trip
10/10 Exceptional
Jul 2, 2025
Desk staff was quick and attentive. The night audit lady was also very nice.
Verified traveler
1-night trip
6/10 Good
Jul 24, 2025
Great location, needs remodeling
Great location, but too soft and lumpy beds. The A/C smelled bad and was very noisy.
Mikkel
Mikkel, 6-night trip
10/10 Exceptional
Apr 29, 2025
Great stay friendly staff
Mitchell
Mitchell, 2-night trip
10/10 Exceptional
Jun 23, 2025
Everything was wonderful
Michelle
Michelle, 1-night trip
8/10 Very good
Jul 10, 2025
We had a good stay at the hotel for four nights. The staff were friendly and helpful. The only thing was the beds were soft and not very comfortable. Other than that it was a good experience.
Yi
Yi, 4-night trip
8/10 Very good
Jun 7, 2025
Great location in Chelsea and convenient to Penn Station and entertainment options. The outdoor patio is nice for hanging out to enjoy the weather. Clean, great service and staff. I would stay here again!