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Sugar Palm Grand Hillside

4.0 star property
Family-friendly hotel with spa, near Kata Beach

Choose dates to view prices

Photo gallery for Sugar Palm Grand Hillside

Outdoor pool, sun loungers
Daily buffet breakfast (THB 350 per person)
Outdoor wedding area
Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View | Free minibar items, in-room safe, desk, laptop workspace
Sundeck
Perched near Kata Beach, Sugar Palm Grand Hillside offers a tranquil retreat with a rooftop terrace and lush garden. Treat yourself to a rejuvenating massage or body treatment at the on-site spa or unwind by the poolside bar while kids enjoy their own children's pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Beach towels
  • Children's pool
  • Pool bar

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
The current price is $168
$200 total
includes taxes & fees
Nov 6 - Nov 7

Why we love this property

Wellness sanctuary
A full-service spa offers body scrubs, facials, and massage treatments in private or couples rooms. Garden views add serenity to sauna and fitness sessions.
Oceanside dining
This hotel features a restaurant with stunning ocean views. Guests can enjoy the buffet breakfast or unwind with drinks at the bar.
Cozy comfort hideaway
Bathrobes await after rainfall shower in rooms with balconies. Blackout drapes ensure deep sleep with free minibar items for late-night cravings.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Grand Jacuzzi

Grand Jacuzzi | Balcony

Grand Jacuzzi

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • 45 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View | Free minibar items, in-room safe, desk, laptop workspace

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View | Free minibar items, in-room safe, desk, laptop workspace

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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8.6 out of 10, Excellent, 513 reviews
The price is $130
$154 total
includes taxes & fees
Nov 7 - Nov 8
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About the neighborhood

Map
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100

What's nearby

  • Kata Beach - 5 min walk - 0.5 km
  • Kata & Karon Walking Street - 14 min walk - 1.2 km
  • Kata Noi Beach - 17 min walk - 1.5 km
  • Karon Beach - 2 min drive - 2.0 km
  • Big Buddha - 9 min drive - 6.5 km

Getting around

  • Phuket Intl. Airport (HKT) - 71 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kiri Burger & Grill - ‬3 min walk
  • ‪@BEACH - ‬4 min walk
  • ‪Andaman Coffee Co - ‬2 min walk
  • ‪Boathouse Wine & Grill - ‬5 min walk
  • ‪Italian Job Coffee - ‬2 min walk

About this property

Sugar Palm Grand Hillside

Sugar Palm Grand Hillside features a rooftop terrace and puts you within a 5-minute walk of Kata Beach. Guests can visit the spa to indulge in massages, facials, or body scrubs, and Baby Palm serves breakfast and lunch. An outdoor pool, a poolside bar, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Mountain climbing nearby
  • Kayaking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments.

Dining

Baby Palm - This restaurant serves breakfast and lunch.
7th Heaven Sky Bar - This rooftop bar overlooks the ocean. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 250 for children
  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of THB 300 (subject to availability)
  • Late check-out can be arranged for an extra charge of THB 300 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1200.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon

Frequently asked questions

Does Sugar Palm Grand Hillside offer free cancellation for a full refund?

Yes, Sugar Palm Grand Hillside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sugar Palm Grand Hillside?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sugar Palm Grand Hillside?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sugar Palm Grand Hillside?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Sugar Palm Grand Hillside?

Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.

What are the check-in and check-out times at Sugar Palm Grand Hillside?

You can check in starting at 3:00 PM. There's a charge of THB 300 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of THB 300 (subject to availability).

What is there to do at Sugar Palm Grand Hillside and nearby?

Have fun with nearby activities like boat tours, kayaking, and mountain climbing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sugar Palm Grand Hillside also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Sugar Palm Grand Hillside?

Yes, Baby Palm offers ocean views.

Does Sugar Palm Grand Hillside have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sugar Palm Grand Hillside like?

Sugar Palm Grand Hillside is a short 4-minute walk from Kata Beach and 20 minutes' walk from Kata Noi Beach.

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Reviews

Sugar Palm Grand Hillside Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.2

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities

Popular mentions

Service staff
Room
Breakfast

Reviews

8/10 Very good

Not bad in general…
Vyacheslav, 13-night trip

8/10 Very good

Good
Meriem, 16-night trip

8/10 Very good

Dated hotel, but still a good stay

We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
C, 4-night trip

10/10 Exceptional

Tutto ok
ioseph, 4-night trip

10/10 Exceptional

Eneste minus ved dette fremragende hotel er der kan være lang vej op til værelset. Der er dog elevatorerne men der skal stadig gås en del.... Men generelt fedt hotel med god og rolig beliggenhed
Jesper, 16-night trip

8/10 Very good

良かったです。
YUKIKAZU, 6-night trip

10/10 Exceptional

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
Butch, 5-night trip

8/10 Very good

Le personnel très bien, mais il manque un peu plus de confort, et pas de poubelles autour de la piscine, pas de restauration ou endroit pour boire un verre le soir! Le nettoyage laisse, des jours, à désirer! Mais hôtel très bien situé! Il ne correspond ni à un 4 ou 5*. Il mérite un petit rafraîchissement!
Rosa Maria, 13-night trip

10/10 Exceptional

Pool access rooms are the bomb! Loved this place.
Jennifer, 3-night trip

10/10 Exceptional

Excellent

Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
CD, 7-night trip

10/10 Exceptional

Great place

Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
tony, 6-night trip

10/10 Exceptional

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Rebecca, 2-night trip

2/10 Poor

Det er møkkete å ser ut til å være helt uten vedlikehold nå Søppel rundt basseng å gartner er det neppe der lenger Har bodd der mange ganger før å vært meget fornøyd men dette var nok siste gangen for min del
Gjermund, 3-night trip

8/10 Very good

Einzigartig ist die Luft bzw. der Wind am grünen Hang der Anlage
Edith, 7-night trip

10/10 Exceptional

Overall a great property. The rooms are large, the views are beautiful, the location great, the staff friendly and accommodating. The only issue was the WiFi is very slow; however, we purchased a 4G unlimited mobile package which solved that problem.
Donald, 14-night trip

8/10 Very good

I'm pleased with the quality for the price. This hotel was a quick walk to the beach and convenient for our purposes. Wifi did not work in the room though. I had to sit on the balcony to have access to wifi. That was the only con.
2-night trip

4/10 Fair

"Has been" hotel...mauvais management :plus jamais

Séjour d'une semaine sur place. Je ne suis pas du genre à mettre des notes passables,mais dans ce cas là,je me dois de le faire pour avertir les personnes exigeantes. Hôtel certainement très bien il y a 20 ans,mais pas du tout de nos jours.(standards dépassés) Hôtel surnoté par d autres clients,à croire qu'ils n ont jamais connu mieux... Côtés positifs:hôtel proche de tout à pied:plage de Kata,magasins,restaurants,animation locale. Côtés négatifs :hôtel très difficile d'accès pour personnes à mobilité réduite,chambre et mobilier usagés/viellots. En pleine journée,campagne d'éradication de moustiques(gaz nocif) sans avoir averti la clientèle :c est honteux.(intoxication) Au petit matin(09h30),à deux reprises : rotofil à moteur thermique qui reveillent les clients (d habitude,cela se fait avec un rotofil électrique,bien davantage silencieux; ou à la main....) Management averti mais se moque du bien-être de la clientèle.S excuse constamment mais ne fait rien concrètement. Pas assez de transats au bord de la piscine. Sur place,service de location de scooters proposant des scooteurs très vieux et en mauvais état. Je passe d autres faits négatifs. 60€/jours sans petit dej: trop cher pour le peu de prestations. Clientèle chinoise et russe trop bruyante. Bref,je n y retournerai pas.Y'a mieux sur Kata et à des tarifs inférieurs. Très déçu d'avoir choisi cet hôtel en ayant suivi les avis de certains clients "hotels.com"
OLIVIER, 6-night trip

10/10 Exceptional

Sijainti, huoneen varustus ja kunto sekä henkilökunta erinomaiset. Ison uima-allasalueen kunnollisten aurinkotuolien puuttuminen harmitti.
21-night trip

8/10 Very good

Ottimo trattamento e hotel eccezionale .consiglio vivamente
Maurizio, 9-night trip

10/10 Exceptional

Proche plage et belle piscine

Hôtel idéalement bien placé, très près de la plage, à 2 minutes à pied. Le petit déjeuner sous forme d’un grand buffet est plus que satisfaisant. Le personnel agréable, nous avons pris la chambre avec bain bulle sur le balcon qui est très agréable. Nous y retournerons
Christophe, 4-night trip

8/10 Very good

Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.
Anthony, 3-night trip

8/10 Very good

Les l’emplacement et la vue sur la mer et les piscines et les chambres spacieuses. Personnel accueillant et agréable Le moins petit déjeuner salé à améliorer
Jannick, 11-night trip

10/10 Exceptional

Hotel staff very friendly. Good location near to beach
4-night trip

10/10 Exceptional

スタッフの対応もとても良かったです。 部屋も使いやすく、広くて快適でした！ 朝食の内容は充分だったのですが、コーヒーが毎日オーダーしても、一度も美味しくなかった事だけがとても残念でした。
mii, 9-night trip

6/10 Good

Ordinary stay and experience.

Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.
3-night trip