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Puerta del Cielo Hotel Origen

3.5 star property
Hotel with 2 outdoor pools, near Laguna Bacalar Ecological Park

Choose dates to view prices

Photo gallery for Puerta del Cielo Hotel Origen

Outdoor banquet area
Property grounds
Exterior detail
Standard Room, Terrace, Garden View | Terrace/patio
Superior Studio Suite, Terrace, Lakeside | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Located near the airport, Puerta del Cielo Hotel Origen is a haven for relaxation. Unwind by the 2 outdoor pools with sun loungers and pool umbrellas, or indulge in a meal at the restaurant. With free WiFi and helpful staff, your stay will be nothing short of memorable.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Electric vehicle charging point
  • Pool
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Furnished balcony or patio
  • Daily housekeeping
The current price is $186
$228 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Lake View

Standard Room, Terrace, Partial Lake View | Terrace/patio

Standard Room, Terrace, Partial Lake View

7.8 out of 10
Good
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Studio Suite, Terrace, Lakeside

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 80 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Our Habitas Bacalar – Adults Only
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 238 reviews
The price is $254
$310 total
includes taxes & fees
Dec 9 - Dec 10
Our Habitas Bacalar – Adults Only
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About the neighborhood

Map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.9 km
  • Polytechnic University of Bacalar - 3 min drive - 2.5 km
  • Cenote Azul - 6 min drive - 7.6 km
  • Cenote Cocalitos - 6 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 53 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive
  • ‪Mistura - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬13 min walk
  • ‪Las Miches De La 1 - ‬4 min drive

About this property

Puerta del Cielo Hotel Origen

When you stay at Puerta del Cielo Hotel Origen, you'll be just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • 2 outdoor pools
  • Spa services
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Deposit: MXN 3500.00 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Puerta Cielo Origen Bacalar
Puerta del Cielo Hotel Origen Hotel
Puerta del Cielo Hotel Origen Bacalar
Puerta del Cielo Hotel Origen Hotel Bacalar

Frequently asked questions

Is there a pool at Puerta del Cielo Hotel Origen?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Puerta del Cielo Hotel Origen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Puerta del Cielo Hotel Origen?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Puerta del Cielo Hotel Origen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Puerta del Cielo Hotel Origen and nearby?

Have fun with nearby activities like fishing, hiking, and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Puerta del Cielo Hotel Origen?

Yes, there's an onsite restaurant.

Does Puerta del Cielo Hotel Origen have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Puerta del Cielo Hotel Origen have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Puerta del Cielo Hotel Origen like?

Puerta del Cielo Hotel Origen is located a short 6-minute walk from Lake Bacalar.

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Puerta del Cielo Hotel Origen Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Food
View
Room
Lagoons

Reviews

10/10 Exceptional

Amazing hotel, with friendly staff, great food, and overall with a great view of the lake!
Artemio, 6-night trip

10/10 Exceptional

Amazing stay, amazing hotel

Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Louis, 3-night trip

8/10 Very good

Wonderful staff. New, very clean and nicely designed rooms.
Mark, 2-night trip

10/10 Exceptional

Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Paola, 2-night trip

10/10 Exceptional

Stunning stay

We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
Philip, 2-night trip

10/10 Exceptional

Great food and good service. However the property is located in the main highway and there is a lot of noise
Hector Puente, 1-night trip

8/10 Very good

I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
Cheryl, 5-night trip

10/10 Exceptional

Excelente atención y gastronomía
Daniel, 4-night trip

10/10 Exceptional

EXCELENTE

BASTANTE BUENA, MUY AGRADABLE
JOSE ANTONIO, 2-night trip

4/10 Fair

La localizaci
Sandra, 2-night trip

8/10 Very good

Staff wasn’t very helpfulOther than that
Gabriela, 1-night trip

8/10 Very good

Gracias
Maria Manuela, 1-night trip

10/10 Exceptional

Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!
William, 1-night trip

10/10 Exceptional

La comida y excelente trato de todos
Maria Jose, 4-night trip

10/10 Exceptional

Excelente hotel, destaca mucho la comida, siempre deliciosa; y el personal siempre atento, amable y disponible. Instalaciones muy bonitas y tranquilas. El hotel se encuentra en carretera por lo que solamente puedes trasladarte en auto/taxi pero todos los de la zona están igual. Lo recomiendo y volvería a hospedarme en este lugar sin dudarlo.
Karla Joanna Ruan, 5-night trip

10/10 Exceptional

Excelente atencion ,lugar ,comida deliciosa

Increible lugar, atención 1000%, todo el personal es muy amable , son muy atentos , la comida es sumamente deliciosa , los cocteles , la limpieza , un lugar para descansar , ojala hubiera más lugares como este donde literal te sientes de vacaciones , realmente pocos lugares con el profesionalismo y la actitud de este .
3-night trip

10/10 Exceptional

Para descansar y comer bien al lado de la Laguna

Excelente lugar junto a la Laguna. Lejos de todo el movimiento pero cerca cuando quieres visitar el Pueblo Mágico. El servicio es excelente, el hotel hermoso, la comida deliciosa y el ambiente perfecto.
Pasillo
Pasillo a alberca
Amanecer desde el muelle del hotel
Juan, 2-night trip

4/10 Fair

very noisy - couldn't sleep well!

This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
Alexander, 3-night trip

4/10 Fair

No me gusto

No es un hotel de buena calidad , me dieron una habitación que parece mazmorra, sin luz y menos para ese precio . Parece una vecindad , seguro la habitación a que da a la laguna está bien pero la mía para nada
Juan, 1-night trip

10/10 Exceptional

Excelente lugar para descansar, comer Delicioso y sentirse consentido por todo el personal, además de tener una hermosa vista a la laguna. Sin duda uno de los mejores lugares para hospedarse.
Jorge, 3-night trip

10/10 Exceptional

Great views, friendly staff.
Karina, 3-night trip

8/10 Very good

Parfait si vous aimez la musique “lounge”

Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
Vanessa, 3-night trip

10/10 Exceptional

El hotel está muy bonito, el servicio es excelente y la comida del restaurante es espectacular.
JUAN, 3-night trip

10/10 Exceptional

Magnifique hôtel et un chef cuisinier à étoiler

Une vue sur le lac à couper le souffle, une équipe de service au top et surtour un chef cuisinier hors pair qui vaut un étoilé! Je recommande 1000 fois cet hôtel.
Florian, 2-night trip

10/10 Exceptional

Un maravilloso lugar para disfrutar de la naturaleza
Pedro Fernandez, 3-night trip