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Hotel Universel

3.0 star property
Hotel with indoor pool, near Laval University

Choose dates to view prices

Near Laval University, Hotel Universel offers a unique blend of relaxation and entertainment. Unwind in the sauna or steam room, enjoy Italian cuisine at Boston Pizza Restaurant, or dance the night away at the nightclub. With free in-room WiFi, a garden to stroll through and helpful staff nearby.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Living room
  • Cable/satellite TV service
  • Garden
The current price is $84
$100 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(103 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(303 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen Room

  • Sleeps 4

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The price is $76
$91 total
includes taxes & fees
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About the neighborhood

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 2 min walk - 0.2 km
  • Cegep de Sainte-Foy - 5 min walk - 0.5 km
  • PEPS - 10 min walk - 0.9 km
  • Place Sainte-Foy - 18 min walk - 1.5 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive
  • Quebec Sainte-Foy Station - 14 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 14 min drive
  • Quebec Palace Station - 16 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬4 min walk
  • ‪Café Wazo - ‬9 min walk

About this property

Hotel Universel

  • When you stay at Hotel Universel, you'll be in a great location, within just a 10-minute walk of Laval University and Cegep de Sainte-Foy. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a terrace are other highlights. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 182 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 16 2026 (dates subject to change):
  • Sauna

Parking

  • RV/bus/truck parking is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Property Registration Number 006160, 2026-12-31

Also known as

Hotel Universel

Hotel Universel Quebec

Universel Hotel

Universel Quebec

Auberge Universel Hotel

Hotel Universel Quebec Quebec City

Hotel Universel Hotel

Hotel Universel Québec City

Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel offer free cancellation for a full refund?

Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Universel?

Yes, there's an indoor pool.

Are pets allowed at Hotel Universel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Universel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Universel and nearby?

Hotel Universel has an indoor pool and a health club, as well as a garden.

Are there restaurants at or near Hotel Universel?

Yes, Boston Pizza Restaurant offers Italian cuisine.

What's the area around Hotel Universel like?

Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travelers love the hotel's prime location.

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Reviews

Hotel Universel Reviews

7.4

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Bathroom
Children
Location
Public sauna
Parking
Lobby
Toilet

Reviews

Verified

8/10 Very good

Friendly staff.
Jason, 1-night trip
Verified

10/10 Exceptional

Love the pool/spa area of this hotel
Genevieve, 1-night trip
Verified

10/10 Exceptional

It’s really nice place and recommended to others especially the pool and hot tub area!!
Fahad, 2-night trip
Verified

8/10 Very good

Room was spotless, jacuzzi was relaxing
Haritha, 1-night trip
Verified

8/10 Very good

I would stay here again. The room was clean and the spa/ pool area was exceptional. Only reason I didn't give five stars was because of the terrible smells in the hallway.
Brent, 3-night trip
Verified

8/10 Very good

I stayed here this past weekend and was very happy with the experience. The hotel offers great value for the price, with spacious rooms and a very nice pool area. Perfect for a comfortable and relaxing stay.
DanThanh, 1-night trip
Verified

10/10 Exceptional

A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Luc, 1-night trip
Verified

8/10 Very good

Clean. Great pool. Nice place to stay
Deborah, 1-night trip
Verified

8/10 Very good

the pool and spa was a big hit for us, the room needed some updates
vanessa, 1-night trip
Verified

8/10 Very good

Room was clean and quiet but needs new furnishings. Pool area was nice. Staff was friendly and parking was great
Ruth, 2-night trip
Verified

8/10 Very good

The pool and spa were amazing! The room was clean and very spacious. I would recommended this hotel. Easy access to local highways too. There were a couple of mechanical issues; we flagged this to the desk staff.
Monique, 1-night trip
Verified

10/10 Exceptional

fellow with the brown beard very effective, top notch service
Denis, 2-night trip
Verified

8/10 Very good

Pool and spa area was so well kept. Rooms very spacious and not carpeted.
Adam Rafael, 2-night trip
Verified

10/10 Exceptional

Spa and pool sons make us very comfortable
michel, 1-night trip
Verified

10/10 Exceptional

Loved the large room! and we had a balcony overlooking the best looking pool area i have ever seen! the bed was huge, bathroom huge , sofa and lots of room. Absolutely loved the room
joanne, 3-night trip
Verified

10/10 Exceptional

Propre excellent service
Denise, 2-night trip
Verified

6/10 Good

Hotel 2.5 stars but decent stay. Hot tub was not hot and sauna not hot.
Daniel, 1-night trip
Verified

4/10 Fair

really 2.5/5 hôtel, the check in was good and the room was okay. but this is a hotel for families so it’s not for people who wants quiet and relaxing space. The walls between two suites are so thin i can hear people from the room beside me. i can hear them walking, running and everything. never coming back again lol
ja, 4-night trip
Verified

10/10 Exceptional

Very clean. Had touches of luxury- which was nice for people on a budget. The pool was beautiful with the real chirping birds and statues of polar bears and palm trees. My two year old had a lot of fun swimming. The hotel staff were very friendly. Although I spoke French with them the entire time, it appeared as though all staff were bilingual.
Forrest, 1-night trip
Verified

8/10 Very good

Pros-location, it as within walking distance to many stores and only 15 minutes to Old Quebec and the aquarium. There was a restaurant attached to the hotel that was very convenient! Cons-staff wasn’t very helpful as far as giving information. The elevator didn’t work for most of our stay which was hard with a stroller and a baby. The pool was very small, crowded and didn’t feel clean.
Elizabeth, 3-night trip
Verified

10/10 Exceptional

When we first arrived we checked into a room that I had not booked. I went to front desk and told them about the issue and they were so amazing! They helped me get sorted into a different room. 10/10 experience, I would definitely stay here again!
Amanda, 3-night trip
Verified

8/10 Very good

Everything was good, apart from children's noise in the morning
Ibrahima, 2-night trip
Verified

4/10 Fair

Room was ok but rough looking. This place needs a reno. Bad patching on the walls, heater and plug coming off the wall. Marks everywhere. There is plaster falling off the walls in the hallway, the one floor is flooding down. The beds were comfy and tempture was good. It was clean and shower hot. Its the holidays so it is busy but still quiet which was nice. Pool is small but sauna was excellent. Its nixe that Boston pizza is attached.
Leah M, 2-night trip
Verified

8/10 Very good

Clean hotek
Bernard, 1-night trip
Verified

10/10 Exceptional

Big bed, friendly staff, very clean
Fabienne, 2-night trip