Firstly, we finally get to the motel after a 2 hour drive, only to find out we had to drive to the other side of town to check in at the Coastal Riverside OYO (CRO). We finally get to the room, and its in a dark corner of the motel, with a view of an exterior wall, and the bathroom window view is a building side about 5 INCHES away from the. That's when I realized there was no A/C; AND no fan in the bathroom! There were no outlets charge our phones—my daughter found one after she moved her bed. There seemed to be another one blocked by an installed shelf, so it was unreachable. There were no dresser, just shelves. The room sleeps 4; & were only 4 small towels. My daughter found several black hairs in her bed so she feared the sheets weren't changed (I believe they were, but she was uncomfortable) —I called the only number I could find (for new sheets) and it came to the main OYO number—he finally gave me the CRO direct number, the City Centre office is perm. closed. I called it several times and the call failed—it seems out of service. So, I drove there in person, only to find that they wouldn't give me sheets at their location but I could only get sheets from the City Centre loc.—so she needed to call and request someone to go there to retrieve them. Then the power went out (the whole city) But, our room was so dark because of the windows block out most outside light. Had to drive back to the other location—&we never got the sheets, so he gave us sheets from the OCO loc!