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Crowne Plaza Changshu, an IHG Hotel

4.5 star property
Luxury hotel in Suzhou with outdoor pool and indoor pool

Choose dates to view prices

Located in the business district, Crowne Plaza Changshu, an IHG Hotel offers a luxurious retreat. Unwind with a massage at the spa or take a leisurely stroll through the garden. The hotel also features an indoor and outdoor pool, high-speed WiFi throughout your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Childcare
  • Pool
  • Parking available
  • Cribs available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Cribs/infant beds available
  • Babysitting services
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Similar properties

Lobby
Jinling Tianming Grand Hotel Changshu
  • Pool
  • Parking available
  • Internet access
  • Restaurant
7.6 out of 10, Good, 4 reviews
Jinling Tianming Grand Hotel Changshu
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About the neighborhood

Map
No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500

What's nearby

  • Fangta Park of Suzhou - 4 min drive - 4.2 km
  • Changshu Museum - 5 min drive - 5.1 km
  • Wanda Plaza Changshu - 7 min drive - 7.1 km
  • Aeon Mall Changshu New Area - 8 min drive - 7.6 km
  • Tieqintongjian Tower - 8 min drive - 8.5 km

Getting around

  • Wuxi (WUX-Shuofang) - 55 min drive
  • Hongqiao International Airport (SHA) - 83 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 117 min drive
  • Suzhou North Station - 29 min drive
  • Yixing High-Speed Railway Station - 29 min drive
  • Suzhou North Railway Station - 30 min drive
  • Airport shuttle

Restaurants

  • ‪Sakura - ‬4 min drive
  • ‪星巴克 - ‬3 min drive
  • ‪Brew Kettle Microbrew Pub 西良自酿啤酒 - ‬3 min drive
  • ‪Pizza Hut 必胜客 - ‬4 min drive
  • ‪Papa Johns (Walmart) - ‬3 min drive

About this property

Crowne Plaza Changshu, an IHG Hotel

Enjoy your visit to Suzhou with a stay at Crowne Plaza Changshu, an IHG Hotel. Guests can indulge in massages, and JJ Cafe serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 269 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Babysitting services

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Crib/infant bed available
  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

JJ Cafe - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Yu Cantonese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Deli - This coffee shop serves breakfast, lunch, and dinner.
Chatterbos Bar Lounge - Onsite bar.

Fees & policies

Parking

  • Self parking is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Barclaycard

Also known as

Changshu Crowne Plaza
Crowne Plaza Changshu
Crowne Plaza Hotel Changshu
Crowne Plaza Changshu Hotel
Crowne Plaza Changshu
Crowne Plaza Changshu, An Ihg
Crowne Plaza Changshu an IHG Hotel
Crowne Plaza Changshu, an IHG Hotel Hotel
Crowne Plaza Changshu, an IHG Hotel Suzhou
Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

Frequently asked questions

Is there a pool at Crowne Plaza Changshu, an IHG Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Crowne Plaza Changshu, an IHG Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Changshu, an IHG Hotel?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Crowne Plaza Changshu, an IHG Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Crowne Plaza Changshu, an IHG Hotel and nearby?

Crowne Plaza Changshu, an IHG Hotel has an outdoor pool and a sauna, as well as a health club and a garden.

Are there restaurants at or near Crowne Plaza Changshu, an IHG Hotel?

Yes, JJ Cafe offers Chinese cuisine.

What's the area around Crowne Plaza Changshu, an IHG Hotel like?

Crowne Plaza Changshu, an IHG Hotel puts you in the heart of Suzhou. Popular attractions include Yangcheng Lake, which is 22 minutes away by car.

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Crowne Plaza Changshu, an IHG Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Exceptional

フロントのスタッフが最悪でした。中国人の気質でしょうか、対応が、悪過ぎでした…
2-night trip

8/10 Very good

Good experience. Satisfied. But there is mild smell in the room, toilet is not very clean.
MATTHEW, 1-night trip

8/10 Very good

Best hotel in Changshu

I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.
Ankit, 1-night trip

10/10 Exceptional

sdfg

sfgh
1-night trip

6/10 Good

Buffet spread is ok but quality of food is still not there
zhen yi, 2-night trip

10/10 Exceptional

The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.
3-night trip

8/10 Very good

クラウンプラザ常熟

よかったです。
1-night trip

4/10 Fair

no heating facility in the room
jiade3, 1-night trip

8/10 Very good

Good stay in Changshu!

I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.
2-night trip

10/10 Exceptional

Friendly and helpful staff

The hotel was wearing out but still the staff is overall friendly and helpful. I would still stay in the same hotel if I were to go to that area. Hardware wise I would suggest a renovation.
6-night trip

8/10 Very good

リ一ズナブルで安心 安全なホテル

今回で3度目のステイとなりますが、スタッフの方々も親切かつ手頃な価格なので出張にはピッタリです。
You, 2-night trip

10/10 Exceptional

Bedste hotel tæt på Changshu

Hotellet er det bedste i Changshu - i hvert fald som vesterlænding. Ligesom sidst - for 18 mdr. siden, så fik jeg er værelse, hvor pengeskabet ikke virkede, og igen skulle der massiv pres til, før de endelig kunne finde et værelse, hvor pengeskabet duede.
3-night trip

10/10 Exceptional

房間乾淨, 早餐不錯, 網路很穩定

4/10 Fair

No wifi

Booking says free wifi, but it didn't have wifi
Hiranjan, 3-night trip

8/10 Very good

抽菸問題 Smoking issue

整體來說各方面都不錯，建議改善處: My overall comment is favorable but expect 2 improvements: 1 - 大堂貼有禁菸標示仍有許多人公然抽菸，無人制止 People smoke in none smoking zone, including lobby bar in ground floor. 2 - 菜單菜色建議可再多樣化 Wish more diverse cuisine
Chenglong, 4-night trip

8/10 Very good

ホテルについて

周りにはほとんど何もありません。 心して泊まってください。 夕食もどこかで食べてから、帰宅するような毎日です。 朝食はそれなりのホテルということもあり、日本人でも食べれるものが多いです。特に、生野菜があり重宝しています。
10-night trip

8/10 Very good

休闲度假感觉

游泳池和健身处的服务员基本都不在的，浴室里的卫生十分差，非常脏。游泳池也没有安全员。总之配套服务很差。作为常熟地区的四星酒店，性价比不高。自助148，没有广告中的牛排，性价比低。就餐人太多，菜品也少。
tiekai, 1-night trip

8/10 Very good

服务态度不好

服务态度不好

8/10 Very good

Godt hotel, en taxakørsel væk fra shopping

Altid hav en kopi med af, hvad du har betalt for hos Hotels.com på engelsk. Da jeg ankom kunne de se, at jeg havde betalt men ikke for morgenmad. det blev hurtigt rettet, da jeg havde kvitteringen, hvor morgenmad var inkl.

8/10 Very good

Fint og godt businesshotel

Behageligt og komfortabels hotel med fint serviceniveau

2/10 Poor

no hot water after 9am

This hotel should be rated a one star hotel. The hotel turns off the hot water after 9am each day. There is no advanced notice letting you know this before you check into your room. There is no note in the room telling you they turn off the water at 9am. They do not let you know this in any way. The hotel does not clean their dishes. The property is rude and does not care about customer service. Don't book this hotel.

2/10 Poor

horrible hotel. no hot water available after 9am.

This hotel is very dirty. They do not clean the dishes or restrooms. The hotel does not offer hot water after 9am in the morning. They do not give you advanced notice when you check in that hot water stops at 9am. Do not stay at this hotel. When you ask them anything, they are so rude. They do not care about customer service. This hotel should be rated a one star hotel. They do not clean things.

8/10 Very good

Best hotel in Changshu

I stayed for couple of days in Crown Plaza Changsu. Without any doubt it is best choice among the available ones in Chnagshu. I enjoyed every bit of my stay from comfort, food and leisure. Will definitely recommend to all visiting this.

8/10 Very good

まあまあなホテルです。

・シャワーの水圧が非常に弱い。 ・室内にドライヤーが無い。 ・周辺にコンビニなど何もないので注意。　逆に静かです。

8/10 Very good

Good experience but a little old

Good for the money spent. The hotel is a little old so there are few issues. Good breakfast buffet and nice location. I will go back again.