So I thought I was booking a 4* hotel and I’ll give it as honestly as I can.
This isn’t a 4* hotel. The rooms are big with a fair sized bathroom but there are so many things that are wrong with this hotel.
• The AC wasn’t working so has to have a window open which meant it was noisy.
• The TV didn’t work - it’s usually in Italian anyway so this wasn’t a real issue but should still work
• There was no real duvet in the room, just a thin blanket and sheet so if you get cold easily, then good luck
• The shower was full of limescale and mould that after you used it, it would drip for ages making a loud noise onto the shower floor so you had to have both doors closed not to hear it
BUT the thing that tipped it for me, was I woke up and after about an hour of being awake, I was really itchy and it’s because the bed had bedbugs. I went to a pharmacy who said it was bedbugs and when I tried to contact this hotel about these issues, they didn’t want to know. I have sent multiple emails to them which have all been ignored and I certainly wouldn’t be going again.
It’s so disappointing as the location is perfect and even SOME of the staff) were lovely, it’s just if you read other reviews as well, the con’s definitely outweigh the positives here.