I rarely leave negative reviews, but our experience at this hotel was unacceptable.
We arrived late and immediately noticed red flags—stains on the tile floor, and a used soap bar still sitting in the dish from the previous guest. Things only got worse from there. The sheets on the bed appeared to have already been slept in, and the bathroom was nearly unusable: the shower didn’t drain, the toilet ran constantly, the light didn’t work, and several cabinets were literally hanging off the hinges.
To make matters worse, our suite was supposed to include two beds in one of the rooms, but only had one. We asked staff three separate times to have the manager contact us, and never heard a word back.
This was one of the most poorly maintained and poorly managed stays I’ve ever had. I hope the hotel addresses these issues, but based on our experience, I would not recommend staying here.