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Novotel Balikpapan

4.0 star property
Family-friendly hotel in Balikpapan with 2 restaurants and spa

Choose dates to view prices

Experience the vibrant city center at Novotel Balikpapan, where family-friendly comfort meets upscale amenities. Unwind with aromatherapy treatments, indulge in delicious meals from two on-site restaurants or sip cocktails by the poolside bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is $44
$54 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Serene spa escape
Indulge in a full-service spa with couples treatments, aromatherapy, and reflexology. Guests can exercise or wander through serene gardens.
Culinary paradise
Enjoy two restaurants, two bars, and a cafe at this hotel. Couples savor private dining. Vegans and vegetarians find tasty options, including breakfast.
Sleep in style
Deep soaking bathtubs await in every guestroom of this hotel. The 24-hour room service ensures midnight cravings never go unsatisfied.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Deep soaking bathtub
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Deep soaking bathtub
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Deep soaking bathtub
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Business Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Dishwasher
TV
Deep soaking bathtub
Hair dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Deep soaking bathtub
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Deep soaking bathtub
Hair dryer
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
TV
Deep soaking bathtub
  • 96 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Deep soaking bathtub
Hair dryer
  • 128 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
TV
Deep soaking bathtub
  • 128 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio

Four Points by Sheraton Balikpapan

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 37 reviews
The price is $45
$54 total
includes taxes & fees
Nov 16 - Nov 17
Four Points by Sheraton Balikpapan
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About the neighborhood

Map
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112

What's nearby

  • Bekapai Garden - 1 min walk - 0.0 km
  • Ruko Bandar - 2 min walk - 0.2 km
  • Plaza Balikpapan - 5 min walk - 0.4 km
  • Kemala Beach - 2 min drive - 2.1 km
  • BSB Beach - 4 min drive - 3.1 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪DE CAFÉ Resto & Delicatessen - ‬4 min walk
  • ‪Square Restaurant - ‬1 min walk
  • ‪Happy Puppy Karaoke - ‬4 min walk
  • ‪Novotel Hotel Lounge - ‬1 min walk
  • ‪Warung Jogja Istimewa - ‬4 min walk

About this property

Novotel Balikpapan

Located in the entertainment district, Novotel Balikpapan is a great choice for a stay in Balikpapan. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or reflexology. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Ferry terminal shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Beach nearby

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference space (10333 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately IDR 181500 for adults and IDR 90750 for children
  • Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 375000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Novotel Balikpapan offer free cancellation for a full refund?

Yes, Novotel Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Balikpapan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Balikpapan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Novotel Balikpapan?

Yes, there's free self parking.

Is airport shuttle service offered by Novotel Balikpapan?

Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one way.

What are the check-in and check-out times at Novotel Balikpapan?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Novotel Balikpapan and nearby?

Novotel Balikpapan has 2 bars, a spa, and an outdoor pool, as well as a fitness center, an arcade, and a garden.

Are there restaurants at or near Novotel Balikpapan?

Yes, there are 2 onsite restaurants.

Does Novotel Balikpapan have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Novotel Balikpapan like?

Novotel Balikpapan is in the heart of Balikpapan, a short 4-minute walk from Ruko Bandar and 12 minutes' walk from Plaza Balikpapan.

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Reviews

Novotel Balikpapan Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.0

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities

Reviews

10/10 Exceptional

I like the pool and the foods. Everrything all is well
Firman, 27-night trip

6/10 Good

Not a beautiful island
Benjamin, 7-night trip

10/10 Exceptional

Very good
28-night trip

10/10 Exceptional

Very good hotel this is
Muhammad, 28-night trip

4/10 Fair

Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
WING MING, 2-night trip

8/10 Very good

Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
John, 4-night trip

6/10 Good

Had to change rooms as bed wa s not 2 twins.
Rolf, 1-night trip

10/10 Exceptional

Good hotel, good food. Good location. All is well i love
1-night trip

8/10 Very good

Very good Location, so many streetfood nearby. All perfect
27-night trip

8/10 Very good

Baik
Jane, 1-night trip

10/10 Exceptional

Nothing to complain about

Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor. Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Torbjørn, 2-night trip

6/10 Good

Redo me

Worn out hotel
Roar, 1-night trip

6/10 Good

영수증

영수증을 메일로 보내주세요
Junwon, 1-night trip

4/10 Fair

Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
5-night trip

8/10 Very good

Schönes grosses Zimmer. Das Restaurant wie auch die Lounge leider ein bisschen heruntergekommen.
1-night trip

8/10 Very good

Great Stay

Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Poay Sim, 2-night trip

10/10 Exceptional

시내중심가에 위치한 괜찮은 호텔 와이파이 속도 양호 호텔에서 가까운거리에 쇼핑몰등이 있고 해변이 가까워 Sea Food음식점도 이용이 쉽고 맛도 양호
1-night trip

2/10 Poor

受付の態度が悪い。禁煙を予約したのに喫煙しかないとの一点張り。詫びることもなく淡々と対応。 すごく不快な思いをした。
Y, 1-night trip

6/10 Good

Expected a little more

Pros: 1. Downtown location 2. View Cons: 1. No hand towels. 2. Bathwater came out muddy yellow. 3. Jacuzzi pool can benefit from cleaning
1-night trip

10/10 Exceptional

Nice hotel with great facilities

Nice hotel close to the centre of town with great facilities
Michele, 1-night trip

8/10 Very good

Good location, but hotel needs update

Great location! Hotel needs to be updated and rooms need to be cleaner
2-night trip

4/10 Fair

Hotel located on top of hill

Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...
han, 2-night trip

10/10 Exceptional

快適な滞在

近隣にシーフードレストランやバーがあり、ホテルは生活で、スタッフは親切で快適に利用できました。
Hitoshi, 2-night trip

6/10 Good

Gym’s equipment poorly maintain and the air was smelly. The room slightly dusty and the linen got so many stains.

8/10 Very good

Good experience.

Initially the room was not very good, the shower did not work and we did not have the sea view requested. But once pointed out it was quickly dealt with and we were moved to a very nice room. The staff were always extremely helpful and wanted to help wherever possible. Overall a very positive experience.
Ian, 6-night trip