We really wanted to like this hotel, but our stay was pretty rough. When we first pulled in, the landscaping was so overgrown that it honestly made us nervous about what we’d find inside. At check-in, the lobby was stifling hot, which didn’t help our first impression.
Finding luggage carts turned into a scavenger hunt — we had to search all the floors, and the single slow elevator didn’t make it easier. After we unpacked, our toilet clogged, and unfortunately, there was only one staff member working on a Saturday afternoon. No one was available to fix it, so we had to pack everything back up and move to another room.
On the positive side, the bathrooms and bed sheets were very clean, the staff were friendly, and we did enjoy the indoor pool. However, the beds were extremely hard, the pullout couch was only a twin, and the breakfast area was just as hot and cramped as the lobby. Breakfast itself was a very basic continental spread.
Overall, the friendly staff, clean rooms, and indoor pool were the bright spots, but everything else — from maintenance issues to comfort — left a lot to be desired.