Does Shepherds Bush Green Serviced Apartments by Concept Apartments offer free cancellation for a full refund?

Yes, Shepherds Bush Green Serviced Apartments by Concept Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Shepherds Bush Green Serviced Apartments by Concept Apartments?

Sorry, there's no onsite parking at Shepherds Bush Green Serviced Apartments by Concept Apartments.

What are the check-in and check-out times at Shepherds Bush Green Serviced Apartments by Concept Apartments?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Does Shepherds Bush Green Serviced Apartments by Concept Apartments have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a microwave, and an espresso maker.

Shepherds Bush Green Serviced Apartments by Concept Apartments, London: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 19, 2025

Decent, clean place as advertised

The apartment was as pictured. It was very warm temperature wise even though it wasn’t hot outside. You could not sleep with the window open bc there was not a window lock to prevent entry from the outside and there’s an HVAC unit beneath the window so someone could climb in.

Joanne, 3-night trip

10/10 Exceptional

Jul 11, 2025

Great location to visit London. Well connected to everything. Clean.

Marcello, 3-night trip

10/10 Exceptional

Jun 8, 2025

Communication really effective, the property was spotless and really cosy. Really liked the layout, bed was super comfy and the kitchen well equipped. V close to Shepherd's Bush station on a bustling high street but still.not noisy at all. Definitely staying here again.

CLARE, 2-night trip

10/10 Exceptional

Jul 10, 2025

This is a great little apartment. I had problems checking in but the host help out a lot. My only bad thing about this place it was like a sauna. But I Defo stay again.

Holly, 1-night trip

10/10 Exceptional

Apr 28, 2025

Clean property, well located with groceries and shopping within walking distance

Linnet, 2-night trip

10/10 Exceptional

Mar 27, 2025

Would recommend, very central , clean,

Anne patricia, 3-night trip

10/10 Exceptional

Jul 10, 2025

Hands down one of the nicest apartments I ever booked for London. Great area, there’s a huge shopping centre nearby (Westfield) and central like is close to get to Soho and Co. within 20 mins. It gets rather warm during summer but a fan was provided.

Franziska, 3-night trip

8/10 Very good

Jul 2, 2025

Really enjoyed our stay at the apartment! Very convenient location, close to the tube, local eateries and Westfield shopping centre! Great communication. The apartment and hallway/staircase were clean and presentable. The only negative was how hot the apartment itself was and could really do with a fan in our (short) summers but beside that I would happily return here!

Megan, 1-night trip

10/10 Exceptional

Dec 22, 2024

Lovely place to stay , very clean and easy to get to everywhere we wanted to go, everything looks newly refurbished loved it

Petra, 1-night trip

8/10 Very good

Jul 16, 2025

Lovely clean quiet good location

The apartment was very conveniently located, cleanliness was exceptionally and fairly spacious for London. Good size TV, private bathroom with shower and bed was comfy. My only issue is that it was the light from the door and it was very hot due to London heat wave, happy a fan was there but couldn’t have windows or blind open for security and privacy as another apartment looked in, and the room was too light for me, the door needs a covering on it as the light shows through the frosting see pic, would book again if price was right

Kelly, 1-night trip

10/10 Exceptional

Apr 15, 2025

Great location and very clean. Can be noisy.

Catrin, 2-night trip

8/10 Very good

Mar 15, 2025

Really well looked after and clean property. Only issue the bed was really small and uncomfortable but overall great place.

Lewis, 2-night trip

10/10 Exceptional

May 5, 2025

Great clean apartment

This apartment/flat was great. Super clean and very well maintained. I really appreciated how clean everything was and it had everything I needed for a great stay. Check in was very simple and explained well. Yes, it was a bit hot for some reason but overall an awesome accomodation and perfectly located for travel on two underground lines and national rail

Mark, 7-night trip

8/10 Very good

Oct 16, 2024

Excellent apartments for short stays. Fully equipped with everything you need and perfectly situated near public transportation, restaurants, supermarkets, and shopping malls

Marcelo, 3-night trip

10/10 Exceptional

Feb 10, 2025

Excellent

Excellent stay, the apartment is easily located and in a great area. It has everything you need, very clean and modern & safe. It can be a bit noisy so I would recommend earplugs. However there is nothing I would change about the stay, excellent and very happy with my stay.

Catherine, 2-night trip

10/10 Exceptional

Apr 5, 2025

Great little apartment-tiny for two but who spends time in the room while on vacation? Huge shopping mall nearby with great restaurants and the tube is just a short walk. No parking anywhere nearby so don’t plan on bringing a car. Staff were great by phone. We didn’t use the cleaning crew but the place was spotless. The only drawback was the bath - smallest I’ve ever seen that wasn’t a half-bath but we managed. I’d stay again.

Katherine, 6-night trip

10/10 Exceptional

Sep 2, 2024

Definitely recomend, very clean and comfortable. Great location and quiet considering its in the heart of shepards bush. Will use again.

jaime, 2-night trip

8/10 Very good

May 29, 2025

Great apartment with one drawback

Very spacious apartment considering the area. Extremely convenient location with lots of shopping and eateries nearby. Well connected with Shepherd's Bush station nearby. The unit is clean and well-maintained with most of the conveniences you'd expect. The one and only drawback is that it is very warm inside the unit. With no AC and only a small fan it is quite toasty despite the outside temperature being only 15C. Perhaps a ceiling fan would be much more helpful if installing an AC is not an option.

Shawn, 1-night trip

4/10 Fair

Nov 5, 2025

Unfortunately I cannot give this more stars as due to two nights of hardly any sleep and being extremely tired! My daughter and I stayed here due to the good location to the television studios - we were going to be in the audience of Loose Women. When we arrived at the apartment on opening the door we found it was very warm inside. As the day went on it got warmer and warmer to a point that we were getting uncomfortably hot. We tried to turn the thermostat down, but it was actually on the 'Off' position. Neither of us could sleep, our hair and clothes were soaking. At midnight, we opened the front door to get somd cooler air in, which i wasn't comfortable with due to feeling a little unsafe about it. The following morning we rang the help number given and they came whist we were out and via a text, said that the thermostat needed to be on the 'Off position- which it was. We hoped that they may have sorted the problem, but no, it was still very hot when we arrived back. We were fed up with it at this point, we found a little fan in the wardrobe, set it up on the windowsill next to the bed and opened the windowsovernight. The fan was noisy and we couldn't get to sleep and i didn't like the windows open over night, so, hardly any sleep again!! The basement apartment (no.2), decor was good, clean and modern, nice kitchen area, no toaster though, bathroom was what you would call 'bijou' so small that you could hardly get into the shower. The bed wasn't comfortable either. Shame.

Carol, 2-night trip

8/10 Very good

Mar 2, 2025

Great deal for a lovely apartment

The apartment was in excellent condition, like new, and perfect for a weekend or night stay. This stay was a great steal: just over £100 for one night in London to get a spacious and practical apartment. The apartment was packed with much-needed necessities: tea and coffee with a kettle and coffee maker, ironing facilities, shower gel, and soap, which are just what you need for a short stay. Comfort-wise, the bed was standard, quite soft and cozy. Situated in the middle of Shepherds Bush, it is a perfect location near the tube station, O2 Empire and Westfield Shopping Centre.

shardae, 1-night trip

2/10 Poor

Aug 1, 2025

Tiny tiny tiny tiny tiny tiny

Bed is tiny and I mean tiny. This size bed is a King Single in Australia. Designed for one person. Not a double. Had legs on floor to fit. If you don't need to open a suit case then the room will be big enough for you. It is so noisy - all day, all night - it doesn't matter how small the bed is as you can't sleep anyway. A circus is across the street that goes to midnight just to make things a little more noisy. However, the room is so hot, that you need to almost have cold showers to keep cool. Unfortunately, the shower is so small that a small child would have some difficulty getting in it. I guess you could always open the window, but just lets in more noise. I would definitely recommend this room if you are a child travelling with a lunchbox. Being hard of hearing would also be of benefit if you stayed here. At least the room was clean.

Dion, 3-night trip

10/10 Exceptional

Dec 22, 2024

Brilliant communication and property , can feel unsafe at night

Freya, 2-night trip

10/10 Exceptional

Dec 5, 2024

Modern, clean property, decor looks new. Got everything you could need. We had the top floor room at the rear and it was quiet. As other reviews have noted, room does get warm, even with no heating on, and it was too much even for December, but it cooled down with the windows open. Plenty of transport options nearby and restaurants in the Westfield shopping centre.

Paul, 2-night trip

8/10 Very good

Aug 23, 2024

Very handy for transport. Good Local shopping. Very clean and nice. A little hard to find but great pictures and instructions issued prior to checkin helped greatly

Louise, 2-night trip

8/10 Very good

Oct 16, 2024

Shepherds Bush Green Excellent apartments for short stays. Fully equipped with everything you need and perfectly situated near public transportation, restaurants, supermarkets, and shopping malls. Our Apartment faces busy street; noise levels can be excessive, even for seasoned city dwellers like ourselves (NYC residents)."

Marcelo, 1-night trip

Shepherds Bush Green Serviced Apartments by Concept Apartments

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