Skip to main content

Mandarin Oriental, Santiago

5.0 star property
Ski hotel with ski shuttle, near Parque Arauco Mall

Choose dates to view prices

Photo gallery for Mandarin Oriental, Santiago

Panoramic Suite | Living area | Flat-screen TV
Property preview
Cocktail bar, pool views, open daily
Family Suite, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, minibar
Building design
At Mandarin Oriental, Santiago, where modern luxury meets natural beauty. Enjoy Italian cuisine at one of two on-site restaurants or take a dip in the seasonal pool. With in-room WiFi and babysitting services, families will appreciate this hotel's thoughtful amenities.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pet friendly
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center
  • 11 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
The current price is $263
$263 total
Dec 13 - Dec 14

Why we love this property

Pools with perks
This hotel features a seasonal outdoor pool with umbrellas and a children's pool. Guests can dine at the pool-view restaurant or enjoy the poolside bar.
Culinary delights
Italian cuisine awaits at 2 on-site restaurants with garden and pool views. A cafe offers morning bites, while the bar provides post-adventure refreshment.
Premium sleep retreat
Wrap up in fluffy bathrobes after enjoying turndown service. Drift off under a down comforter with premium bedding, and savor 24-hour room service.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, minibar

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

1 bedroom, premium bedding, down comforters, minibar

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, premium bedding, down comforters, minibar

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 122 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Terrace

1 bedroom, premium bedding, down comforters, minibar

Grand Suite, Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 144 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Panoramic Suite

Panoramic Suite | Dining room

Panoramic Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 141 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living room | Flat-screen TV

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Similar properties

Indoor pool
The Ritz-Carlton, Santiago
  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 580 reviews
The price is $309
$309 total
Nov 28 - Nov 29
The Ritz-Carlton, Santiago
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

What's nearby

  • Parque Arauco Mall - 6 min walk - 0.6 km
  • KidZania Santiago - 12 min walk - 1.1 km
  • Clinica Alemana - 2 min drive - 2.1 km
  • Costanera Center - 3 min drive - 2.7 km
  • Plaza de Armas - 8 min drive - 8.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 27 min drive
  • Hospitales Station - 10 min drive
  • Parque Almagro Station - 10 min drive
  • Matta Station - 10 min drive
  • Military Academy Station - 19 min walk
  • Alcantara Station - 21 min walk
  • Manquehue Station - 21 min walk
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Lolita Jones - ‬5 min walk
  • ‪DoubleTree by Hilton Santiago Kennedy - ‬4 min walk
  • ‪glass17 - ‬4 min walk
  • ‪La Cabrera - ‬7 min walk

About this property

Mandarin Oriental, Santiago

Mandarin Oriental, Santiago features a ski shuttle and puts you within a 10-minute walk of Parque Arauco Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Senso, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 310 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ski shuttle (surcharge)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (16738 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell and phone notification

Ski

  • Ski shuttle (surcharge)
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Origen - This cocktail bar overlooks the pool and garden. Open daily.
Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.
Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 45 for adults and USD 23 for children
  • Area shuttle and ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 50

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from September to March

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Santiago Mandarin Oriental
Grand Hyatt Santiago Hotel
Santiago Grand Hyatt
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Hyatt
Santiago Mandarin Oriental
Mandarin Oriental, Santiago Hotel
Hotel Santiago by Mandarin Oriental
Mandarin Oriental, Santiago Santiago
Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Does Mandarin Oriental, Santiago offer free cancellation for a full refund?

Yes, Mandarin Oriental, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Santiago?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Santiago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental, Santiago?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Mandarin Oriental, Santiago?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Mandarin Oriental, Santiago and nearby?

Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a seasonal outdoor pool and a garden.

Are there restaurants at or near Mandarin Oriental, Santiago?

Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views.

What's the area around Mandarin Oriental, Santiago like?

Mandarin Oriental, Santiago is a short 6-minute walk from Parque Arauco Mall and 13 minutes' walk from KidZania Santiago.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.