Here’s the revised version of your review, incorporating that detail and sharpening the tone for a more disappointed, impactful effect:
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We had an extremely disappointing experience at this hotel from start to finish. After a long trip, we waited over three hours just to get a room, only to discover that it didn’t match the view we had paid for. We were moved three different times, yet none of the rooms came close to what was advertised or justified the price we paid.
The rooms are outdated and poorly maintained — the furniture is worn, the carpets are stained, and the hallways look more like a hospital corridor than a resort. Nothing about the accommodations reflects the photos or descriptions online.
The beach is another major letdown. It’s not sandy as shown, but mostly dirt and rocks, making it uncomfortable and uninviting. The buffet, while available, is poorly organized, with little clarity on what’s included, and staff were unhelpful and dismissive when we raised concerns.
To make matters worse, the property is about 1.5 miles from the city and far from everything. Without a car, getting anywhere convenient is difficult and time-consuming.
Overall, this property fell far short of expectations and was an utter disappointment. Save yourself the frustration — do not book here in Nerja. What a complete waste.