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Crystal Palace Hotel

4.0 star property
Bucharest hotel with restaurant, connected to a shopping center

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Experience upscale living at Crystal Palace Hotel, where you can unwind in the sauna or steam room and stay connected with free in-room WiFi. Enjoy a drink at the bar, take advantage of concierge services, visit the grocery store, or relax on the terrace - all within steps of your accommodation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Dining magic
This hotel dishes out culinary delights at its restaurant. A bar adds evening excitement, while the morning brings a delicious buffet breakfast.
Cozy robe retreat
Slip into soft bathrobes after drawing the blackout drapes for a perfect afternoon nap. The minibar awaits with refreshing treats.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Queen

Standard Queen | 1 bedroom, minibar, in-room safe, desk

Standard Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room | LCD TV

Junior Suite

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Queen

Executive Queen | 1 bedroom, minibar, in-room safe, desk

Executive Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin

1 bedroom, minibar, in-room safe, desk

Executive Twin

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin

1 bedroom, minibar, in-room safe, desk

Standard Twin

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

City view from property
Courtyard by Marriott Bucharest Floreasca
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 201 reviews
The price is $88
$98 total
includes taxes & fees
Dec 6 - Dec 7
Courtyard by Marriott Bucharest Floreasca
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About the neighborhood

Map
18-20 Alexandru Serbanescu, 1st District, Bucharest, 014292

What's nearby

  • Floreasca Business Park - 8 min walk - 0.7 km
  • Promenada - 8 min walk - 0.7 km
  • The Lakeview - 15 min walk - 1.3 km
  • Herastrau Park - 19 min walk - 1.7 km
  • Arcul de Triumf - 4 min drive - 3.3 km

Getting around

  • Bucharest (BBU-Aurel Vlaicu) - 10 min drive
  • Henri Coanda Intl. Airport (OTP) - 11 min drive
  • Polizu - 12 min drive
  • Gara de Nord - 16 min drive
  • Bucharest Baneasa Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Ciorbărie - ‬9 min walk
  • ‪Real Foods - ‬10 min walk
  • ‪Bread & Spices - ‬10 min walk
  • ‪ORYGYNS Specialty Coffee - ‬8 min walk
  • ‪vivo burger - ‬11 min walk

About this property

Crystal Palace Hotel

Crystal Palace Hotel is just 1.4 mi (2.3 km) from the airport and offers a shuttle (available 24 hours). The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include a health club, a fitness center, and a steam room.

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately RON 70 per person
  • Airport shuttle service is offered for an extra charge of RON 115 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

Crystal Palace Bucharest
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel Bucharest

Frequently asked questions

Does Crystal Palace Hotel offer free cancellation for a full refund?

Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crystal Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Palace Hotel?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Crystal Palace Hotel?

Yes, an airport shuttle is available. The charge is RON 115 per vehicle one way.

What are the check-in and check-out times at Crystal Palace Hotel?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Crystal Palace Hotel?

No, this hotel doesn't have a casino, but Casino Partouche - Athenee Palace Hilton (7-min drive) and Casino at JW Marriott Bucharest Grand Hotel (11-min drive) are both nearby.

What is there to do at Crystal Palace Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna and a steam room.

Are there restaurants at or near Crystal Palace Hotel?

Yes, there's an onsite restaurant.

What's the area around Crystal Palace Hotel like?

Crystal Palace Hotel is in Sector 1, a short 10-minute drive from Bucharest (BBU-Aurel Vlaicu) and 10 minutes' walk from Promenada.

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Reviews

Crystal Palace Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

9.0

Staff & service

6.4

Eco-friendliness

8.2

Property conditions & facilities

Reviews

8/10 Very good

Business stay

Comfy bed. Aircon not too cold and noisy. Front desk friendly and helpful
Andrew, 2-night trip

4/10 Fair

Unpleasant Stay – Strong Sewage Smell and Poor Roo

Stayed for one night and was very disappointed. The room was quite run down, and the bed headboard (or whatever it was meant to be) was in dire need of replacement. Worst of all, there was a horrendous sewage smell coming from the bathroom — no exaggeration. They did send someone to address it, which made things slightly more bearable, but it was still extremely unpleasant and should have never been an issue in the first place. For a one-night stay, it was a major inconvenience. The fridge wasn’t plugged in when we arrived (I had to sort it myself), and there was no minibar, despite what was implied. Overall, this was not a comfortable or welcoming experience. I definitely wouldn’t return.
Mihai, 1-night trip

6/10 Good

Camere abbastanza datate e che necessiterebbero di essere rinnovate. Personale gentile e disponibile. Colazione nella media.
Alfredo, 1-night trip

6/10 Good

시설대비 비쌈
3-night trip

6/10 Good

Alles gut, mit Ausnahme der Klimaanlage

Service und Essen waren sehr gut, nur leider schaffte es die Klimaanlage in meinem Zimmer, trotz mehrmaliger Überprüfung durch das nette und hilfsbereite Personal, nicht die Zimmertemperatur unter 24 Grad Celsius zu kühlen. Das Fenster lies sich leider nur abkippen und brachte keine Abhilfe.
Heino, 3-night trip

6/10 Good

Very small room
Mihaela, 2-night trip

6/10 Good

Me gusto la ubicacion.
Dragos Gabriel, 1-night trip

6/10 Good

Decent location
1-night trip

8/10 Very good

Location was great, staff and services were very nice.
4-night trip

10/10 Exceptional

As ever, great service and cleanness. Great attention to the customer
Paolo, 2-night trip

8/10 Very good

Good place to stay

The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.
Paolo, 1-night trip

8/10 Very good

good choice

Met my initial expectations from a Business hotel.
Menachem, 2-night trip

8/10 Very good

Nice hotel in a good location for business

The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.
3-night trip

10/10 Exceptional

Recommend 100% is you have business in Aurel Vlaic

Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Andrei Alexandru, 2-night trip

6/10 Good

Hotel is ok for position but has to improve rooms

Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.
3-night trip

10/10 Exceptional

Good for business

Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.
Virginie, 1-night trip

6/10 Good

Bon établissement pour descendre en ville pour affaires mais impersonnel, accueil quelconque, rien de très attirant Le plus: parking sur cour fermée
1-night trip

8/10 Very good

Good quality, clean and modern special in compatison to Romanian average.
Riku, 1-night trip

10/10 Exceptional

Good value

Clean hotel, good service, nice staff, will be back.
Vitezslav, 2-night trip

10/10 Exceptional

Hotel with exceptional service level.

Exceptional service level, coffee served to table and breakfast possibility to go.
antti, 2-night trip

10/10 Exceptional

Bellissimo

Bellissimo hotel, fantastica colazione, staff molto gentile e disponibile. Stanze spaziose e confortevoli. Vicino all’aeroporto ed in una posizione strategica se si è per business. Ci tornerò assolutamente.
Yulia, 1-night trip

10/10 Exceptional

Einfach nur toll. Sehr empfehlenswert für einen Urlaub
2-night trip

10/10 Exceptional

This is my third time at the Crystal Palace, and I've got nothing to say that is bad about either the staff or the rooms. Highly recommended.
1-night trip

8/10 Very good

Servizi e personale all’altezza. Camera confortevole e spaziosa, rivedrei il posizionanento dei punti luce. Nel complesso positiva esperienza.
Alfred, 4-night trip

2/10 Poor

Staff is Rude and No Air Conditioning

This hotel DOES NOT have air conditioning!!!! Beware!! The front desk staff are rude and I am pretty sure they just don’t like foreigners.. We complained about the A/C and finally they moved us to another room that had windows in separate rooms so we could have a “draft”. Lady at the front desk had the audacity to tell us that the entire hotel switches to only heat in the winter time. It might have been the end of October but it was prob 80 degrees outside. We almost walked across the street to another hotel and would’ve just forfeited the money but we had way too much luggage & were exhausted after spending 2 weeks road tripping through Romania. The bed was actually pretty comfortable but the bathroom was dirty and the sink was so clogged I had to rush when brushing my teeth. Overall the absolute worst experience we have EVER had in any Hotel. Period.
Joshua, 1-night trip