Does 939 Hotel offer free cancellation for a full refund?

Yes, 939 Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at 939 Hotel?

Sorry, there's no onsite parking at 939 Hotel.

What are the check-in and check-out times at 939 Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What's the area around 939 Hotel like?

939 Hotel is in Rome City Centre, a short 10-minute walk from Spagna Station and 7 minutes' walk from Pantheon. Travelers love the hotel's prime location.

939 Hotel, Rome: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 2, 2025

Amazing

Ismail, 1-night trip

4/10 Fair

Jun 7, 2025

really loud since it's in a main tourist area but makes it really convenient walking wise. don't book this hotel if getting a good night's rest is important to you

Danping, 1-night trip

6/10 Good

Jul 30, 2025

It smell wet very small bathroom, fridge is not working

SAMER, 3-night trip

10/10 Exceptional

Oct 19, 2024

Very good location and close to many good restaurants. Walkable to most tourist sites.

Thomas, 3-night trip

2/10 Poor

Aug 7, 2025

Black mold on our room walls and throughout the bathroom. Hairdryer hotwire to the back of the socket with exposed wiring. Toilet seat was broken and slid as soon as you sat down. Elevator to this floor did not work, so you had to go to floor above and walk down or floor below and walk up with luggage and children. No common areas. I asked for a place to sit and he took me to a staff kitchen/storage area that had leather couch and fridges/microwaves. God help you if you try to go downstairs and are over 5ft 6. Guaranteed to hit your head everytime. This is not a hotel.

Michael, 2-night trip

10/10 Exceptional

Mar 18, 2024

Location, location, location!!! This was great hotel due to its location and staff! It’s not the Marriott by any means but it was safe, clean, and comfortable. The front desk staff were very helpful and friendly.

Kaitlynn, 5-night trip

6/10 Good

Sep 21, 2022

The desk staff was extremely helpful and made my stay a pleasant one. Rooms are basic, but clean and fairly priced. Location is unbeatable.

charles, 4-night trip

8/10 Very good

Oct 23, 2023

Not fancy but fabulous location.

Kathryn, 2-night trip

10/10 Exceptional

Sep 13, 2023

Near of all attractions what I expecting to see

Edith, 2-night trip

8/10 Very good

Aug 16, 2024

Good

rami, 3-night trip

8/10 Very good

Apr 15, 2024

Location! Location! Location! This is my 5th time in Rome. It’s close and walkable to every tourist attraction except the Vatican. Great and very helpful staff. Safe for solo traveler. The only downside is the shower which is so small like a cruise ship shower but other than that it’s perfect for me.

Maricris, 3-night trip

8/10 Very good

Dec 28, 2023

Staff, amazing! Location, amazing! Bed excellent! The bathroom was a horror show. Sink didn’t drain, toilet seat was broken and shower was dismal!

Drummond, 2-night trip

6/10 Good

May 24, 2024

Great location!! The hotel was walking distance to most of the main sights and was super close to the metro for the sights that were a bit farther. The hotel its self was poor. There was next to no water pressure. Mold all over the bathroom. It’s rated 2 stars online and we would agree with that. It would be closer to poor if it wasn’t for the location.

Carrie, 4-night trip

2/10 Poor

Apr 17, 2023

Not that good 😕

Mohammad, 3-night trip

2/10 Poor

Aug 22, 2024

The photos are a lie! This place has mold, it’s broken and old and dirty! I got a terrible room in the basement not what I had signed up for on Expedia when I confronted the staff they said they just use these photos as an example but don’t guarantee a room like this! Stay away unless you want bed bugs or some kind of infection

Figgy, 1-night trip

8/10 Very good

Dec 3, 2023

Affordable, friendly value based hotel

I was in Rome for 6 nights and wanted be near the city center. 939 was the perfect fit for me. I was traveling alone and didn’t require much as far as amenities. This is not a fancy place but it fit my bill. Clean safe and friendly. Red at reception was a star! The hotels proximity to Piazza Navona, Campo de Fiore, The Trevi fountain is excellent. I’m was able to visit them before the crowds overwhelmed the Piazza's. It’s easy to find from the Metro stop at the Spanish Steps, next yo the River so access to the Vatican and Prati are a short walk. For the single traveler or couple who just need a home base, no frills, convenient and affordable place to rest your head at night, 939 ticks all the boxes.

The front of 939 getting dressed for Christmas

Christmas lights t turning on for the first night.

Vincent, 6-night trip

4/10 Fair

Jul 2, 2023

While the staff tried to correct the myriad issues we had, they could not make up for the terrible condition of the room. The air conditioner was literally raining inside our room once we had it on for 5 minutes. Initially, they told us it couldn't be fixed until the next day, so i asked for a bucket so our table and floor would not be soaked. Then we tried to take showers and the shower head connector crumbled so all i had to shower with was a hose. After that i complained and asked them to fix it or move us. They were able to drain the air conditioner and unplug its drain and replace the hose connector several hours later. The place had a strong mildew smell that wouldn't go away with either air conditioning or opening the window. After the air conditioner was repaired, the room still felt humid and the towels never dried during the 2 days, though it was cool. Beyond that, the tiny bathroom had a broken toilet seat, the toilet was placed so you had to wedge your knees under the sink to sit there (thus likely the reason the seat became disconnected from the bowl). The shower had mildew in the grout and on the shower head. The shower door would not open fully unless you lifted it over a tile ledge, making it difficult to get in and out. The list goes on. The only reason this didn't get 1 star is that the staff were so kind, helpful, and apologetic. The location is great. However, i would not stay there again unless some renovation was done

Kristen, 2-night trip

4/10 Fair

Oct 14, 2025

커피포트가 내실에 없어 기본적인 서비스가 없음 관광지라 직원들이 의심이 많고 매일 청소해 주기 싫어함

oh, 4-night trip

6/10 Good

Sep 26, 2025

God beliggenhed. Sødt personale. Lidt beskidt, gammeldags og lav kvalitet ift. prisen.

Tina Anna, 4-night trip

2/10 Poor

Sep 26, 2025

False advertisement and stolen food.

We left early morning, 7.40AM, went to the cafe nearby, remembered that we forgot our cheese and milk in the fridge. Went back about 8.10AM (30min later), room had not been cleaned yet, but the cheese and milk from the fridge were gone. About 60 euro (1.5kg) worth of expensive parmesan cheese gone. Reception denied anyone had been in the room (including themselves, saying they were watching the door all the time and nobody went inside), and they asked the cleaner (or someone else working there) and they also said no. We know, with 100% certainty the cheese and milk was there when we left. We saw it in the fridge this morning before we left, and we know we didn't pack it, even checked our bags. If they had thrown it or disposed of it, OK - but someone there was blatantly lying about taking the cheese. Reading Google reviews also reflect this hotels standards, it really was sub-par. The sign outside reading "Luxury Hotel" is false advertisement, nothing luxorious whatsoever about this place.

Alexander, 1-night trip

6/10 Good

Sep 22, 2025

The hotel needs to be upkept. I found it to be overpriced considering the lack of amenities. We were ok overall though.

Marisa, 4-night trip

10/10 Exceptional

Sep 20, 2025

Hotellet er ikke fancy, men det er autentisk, og så mener jeg ikke at placeringen kunne være bedre. Det er tæt på forskellige seværdigheder, indkøb, og liv.

Sophia, 4-night trip

4/10 Fair

Sep 6, 2025

Inexpensive & No Frills

If you're looking for a true 'no frills' place, then this is the place. We chose this hotel for location, which was good. We were close to restaurants, grocery stores, attractions and shopping. The hotel's bed was too low to the floor. I had a hard time getting in and out, and it was not comfortable at all. The bathroom in our room was not set up for use properly. The opening to the shower, opened by the sink - so we had trouble getting in and out of that also. You couldn't use the bidet as it was almost flush to the wall and too close to the toilet (see pic). The flooring near the window/balcony needs to be replaced (see pic). In the 2nd room, the bed was a little higher but still not comfortable. The refrigerator wasn't working and they never fixed the situation. The hotel is not handicap accessible. You need to take stairs to the elevator and then still have to take several more stairs. The elevator didn't work properly either. Joy was very friendly, courteous and helpful.

2-night trip

2/10 Poor

Aug 19, 2025

Do Not Even Bother

This hotel is not as advertised, the room we were presented with seemed to be in a basement area with a weird dangerous mezzanine stairwell as access. We were immediately hit with a very strong mould smell, found a tiny bathroom that required a contortionist to get to the toilet as it was wedged against the wall and the sink. The toilet seat was also very loose and moved sideways. The shower holder was 6ft high, also dangerously loose and as such the shower head fell a number of times. The location of this hotel is great so we decided to stick with it and asked for the toilet to be fixed and the shower holder. We were told it would be fixed the next day. We went out and came back the next day (10pm) and nothing was fixed. We were again told the next day and offered the use of the shower in the room next door. This room was horrific with an even worse mould stench and a cracked wall leaking water!! At this point I checked out and left, we only received a partial refund through hotel.com even though this was shocking. I have never seen such a sight in 40 years of travelling. Do not go there.

John, 4-night trip

10/10 Exceptional

Aug 13, 2025

Great location

Zachary, 3-night trip

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939 Hotel Reviews

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7.2/10

7.8/10