Conrad Tulum Riviera Maya

Tulum beachfront resort with 7 restaurants and spa

Choose dates to view prices

Where to?

Dates

November 2025

15

December 2025

3 outdoor pools, pool umbrellas, sun loungers

Tucked away near Akumal Beach, Conrad Tulum Riviera Maya is the ultimate luxury retreat for families. Unwind with a refreshing cocktail at one of 3 beach bars or indulge in some pampering at the onsite spa, where you can enjoy a manicure/pedicure and massage. With multiple dining options and helpful staff on hand, this hotel has everything needed to create unforgettable memories.

Wonderful

Popular amenities

Connecting rooms available
Bar
Gym
Laundry facilities

Main amenities (12)

Daily housekeeping
On a private beach
7 restaurants and 3 beach bars
2 bars/lounges
Full-service spa
3 outdoor pools
Free children's club
24-hour fitness center
Beach umbrellas
Beach towels
Pool bar
Swim-up bar

Feel at home (6)

Children stay free
Babysitting (surcharge)
Children's club (free)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels

$411 total

includes taxes & fees

Dec 7 - Dec 8

Why we love this property

Beach bliss awaits

Ocean views set this resort apart. Guests relish the private white sand beach, complete with umbrellas and towels. Three beach bars offer refreshment.

Poolside oasis

Luxury awaits at this resort with 3 outdoor pools, a private plunge pool, and a swim-up bar. Lounge under umbrellas at the poolside bar.

Bay relaxation paradise

A full-service spa offers body wraps, facials, and outdoor treatments along a scenic bay. Unwind in the sauna, hot tub, or steam room after yoga class.

Room options

Check availability for these dates

Tonight

Nov 15 - Nov 16

Tomorrow

Nov 16 - Nov 17

All rooms

1 bed

2 beds

3+ beds

Showing 16 of 16 rooms

Premium bedding, pillowtop beds, minibar, in-room safe

Partial Ocean View Guestroom with King Bed

Excellent

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

47 sq m
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

CEIBA Governors Suite BDRM

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Private indoor hot tub

Air conditioning

Connecting rooms available

Dining table

145 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Tropical View Guestroom with King Bed

Wonderful

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

47 sq m
1 bedroom
Resort view
Sleeps 2
1 King Bed

Ocean View Guestroom with King Bed

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

47 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

47 sq m
Ocean view
Sleeps 2
1 King Bed

CEIBA Presidential Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Private indoor hot tub

Air conditioning

Connecting rooms available

Refrigerator

186 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Partial Ocean View Guestroom w/ 2 Queen Beds

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

47 sq m
1 bedroom
Partial ocean view
Sleeps 4
2 Queen Beds

Tropical View Guestroom with 2 Queen Beds

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

47 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Ocean View Guestroom with 2 Queen Beds

Excellent

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

47 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

CEIBA Family Ste 2 BR Connecting Rooms

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Room, 2 Queen Beds, Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

Ocean view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

1 bedroom
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Partial Ocean View (Ceiba)

Wonderful

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

Partial ocean view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

Partial ocean view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Ceiba Tropical View)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillowtop bed

Blackout drapes/curtains

1 bedroom
Resort view
Sleeps 3
1 King Bed

Similar properties

9 restaurants, lunch, dinner served; Asian cuisine

Pool
Spa
Free parking
Free WiFi

$361 total

includes taxes & fees

Dec 1 - Dec 2

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About the neighborhood

Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774

What's nearby

Dolphinaris Tulum - 10 min walk - 0.9 km
Riviera Maya Golf Club - 19 min walk - 1.7 km
Aktun Chen - 19 min walk - 1.7 km
Akumal Beach - 7 min drive - 7.1 km
Xel-Há Park - 8 min drive - 7.5 km

Getting around

Tulum Intl. Airport (TQO) - 68 min drive
Cancun Intl. Airport (CUN) - 75 min drive
Cozumel Intl. Airport (CZM) - 28.4 miles/45.7 km

Restaurants

‪Bahia Principe Grand Coba - ‬3 min drive
‪Restaurante Yucatan - ‬4 min drive
‪The Truck - ‬5 min drive
‪Yum Buffet - ‬5 min drive
‪Tikal Lobby Bar - ‬4 min drive

About this property

Conrad Tulum Riviera Maya

Conrad Tulum Riviera Maya offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll be within a 10-minute drive of Xel-Há Park and Akumal Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Maratea - Mediterranean, one of 7 restaurants, serves lunch and dinner. Other highlights at this luxurious resort include 3 beach bars, a free kid's club, and a poolside bar. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

- 349 units
- Arranged over 3 floors

Arriving/Leaving

- Check-in time starts at 3:00 PM
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
- Supervised childcare*
- Free children's club

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas

Parking

- Free uncovered onsite valet parking

Other information

- Smoke-free property

Property amenities

Food and drink

7 restaurants
2 bars/lounges
3 beach bars
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Free children's club
Supervised childcare (surcharge)

What to do

On a private beach
Fitness classes
Yoga classes
Shopping
Pool table
Ecotours nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkeling nearby

Working away

2 meeting rooms
Computer station
Conference center (50000 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

11 buildings/towers
Built in 2021
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center
3 outdoor pools
Full-service spa
Massage/treatment rooms
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Walkway to water

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 43
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Handrails in stairways
Stairway handrail height (inches): 35
Wheelchairs available on site
Closed captioned TV
Lowered electrical outlets in bathroom
Visual fire alarm
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

65-inch flat-screen TV
Premium satellite channels
Pay movies

Home comfort

Air conditioning
Minibar
Espresso maker

Sleep well

Blackout drapes/curtains
Premium bedding
Pillowtop mattress

What to enjoy

Private plunge pool
Furnished balcony/patio

Freshen up

Private bathroom
Designer toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Free local calls

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Mobile key entry
Restaurant dining guide

Special features

Spa

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Maratea - Mediterranean - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Autor - Mexican - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Kengai - Asian - Overlooking the ocean, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Ukai - Japanese - Overlooking the ocean, this sushi bar specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Ultramar - This bar serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveler Hot List.

Fees & policies

Children & extra beds

Supervised childcare is available for an extra charge
Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 009-007-007445/2025

Frequently asked questions

Does Conrad Tulum Riviera Maya offer free cancellation for a full refund?

Yes, Conrad Tulum Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Conrad Tulum Riviera Maya?

Yes, there are 3 outdoor pools.

Are pets allowed at Conrad Tulum Riviera Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Conrad Tulum Riviera Maya?

Yes, there's free valet parking.

What are the check-in and check-out times at Conrad Tulum Riviera Maya?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Conrad Tulum Riviera Maya and nearby?

Have fun with nearby activities like hiking, kayaking, and snorkeling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Conrad Tulum Riviera Maya also has 3 beach bars and a private beach, as well as private plunge pools and a 24-hour fitness center.

Are there restaurants at or near Conrad Tulum Riviera Maya?

Yes, there are 7 onsite restaurants, featuring alfresco dining, local and international cuisine, and ocean views.

Does Conrad Tulum Riviera Maya have any outdoor private spaces?

Yes, every room features a private plunge pool and a furnished balcony or patio.

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Conrad Tulum Riviera Maya Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff

Food

Restaurant

Room

Breakfast

Beach

Children

Drinks

Water

Design

What guests liked

The private beach was clean, amazing, and suitable for snorkeling with opportunities to see fish and stingrays. (8 reviews)
Restaurants offered a good selection of options with superb food and outstanding service. (5 reviews)
The pools were great, with beautiful water and a variety of options for guests to enjoy. (7 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Aug 12, 2025

Great staff -- courteous, kind and attentive; very thoughtful with extra touches like birthday celebrations, towels, drinks and sunblock; shoutout to Andres and also the staff at Kengai and Arborlea for exceptional service.

Corie, 3-night trip

10/10 Exceptional

Apr 1, 2025

Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.

Jossie, 3-night trip

10/10 Exceptional

Jul 23, 2024

Excellent property and wonderful staff!

Angela, 1-night trip

10/10 Exceptional

Mar 24, 2025

Amazing property

Varun, 5-night trip

10/10 Exceptional

Jan 18, 2025

Can't wait to come back

It was perfect - and the staff was warm and wonderful

3-night trip

10/10 Exceptional

Jul 13, 2024

Amazing property and very attentive staff

Jordan, 3-night trip

10/10 Exceptional

Jan 4, 2025

Five-star luxury, excellent staff and service, all you need is on site

Michael, 4-night trip

10/10 Exceptional

Oct 17, 2022

Amazing food, service and hospitality

Taylor, 4-night trip

10/10 Exceptional

Apr 13, 2025

Great

Alex, 2-night trip

8/10 Very good

Mar 16, 2025

Beautiful, location - good food and service. broken hot tubs and slow towel service.

Joseph, 4-night trip

10/10 Exceptional

Oct 18, 2023

This place is great, the service and the food especially ,we will definitely come back

Luz, 6-night trip

10/10 Exceptional

Aug 9, 2022

My family and I stayed there for a few days and it was great. The staff was super helpful and friendly. The hotel was amazing!

María José, 5-night trip

10/10 Exceptional

Jan 14, 2025

I like everything about this porperty

Jermaine, 3-night trip

10/10 Exceptional

Jun 14, 2023

This was a couples trip and it was great. Peaceful and relaxing. Great pool and drinks. Rooms were super clean and nice.

Ryan, 1-night trip

10/10 Exceptional

Oct 15, 2024

Beautiful loved it

Norlan, 4-night trip

10/10 Exceptional

Oct 23, 2023

This place is amazing. I could stay here forever. Sofia at the front desk made our stay comfortable and memorable. She truly made out vacation awesome

Dangill, 4-night trip

10/10 Exceptional

Nov 28, 2022

I loved everything about this property. Would definitely visit again. Everything from the room to the restaurants. The service was amazing as well.

10/10 Exceptional

Sep 10, 2023

Beautiful property , amazing staff, but food and drinks are really expensive

Jorge, 4-night trip

10/10 Exceptional

Jan 23, 2023

Beautiful property! Excellent Staff. Overall wonderful experience!

Ahmard, 5-night trip

10/10 Exceptional

May 24, 2023

An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.

Jinéy, 5-night trip

10/10 Exceptional

Sep 6, 2023

Everything is perfect!

Evgeny, 5-night trip

10/10 Exceptional

Aug 21, 2023

The stay was amazing, staff was great. Breakfast was a bit pricey so you would need to budget for that if you stay more than 2 nights. There is no fridge or microwave so you’re forced to order room service or go to one of their restaurants.

8/10 Very good

Jan 5, 2025

Overall good but not great

Grounds could be free of trash Dipping pool was unclean Garden view was mostly cut and dried branches, garden trash Staff was good but not great

Bryan, 4-night trip

10/10 Exceptional

Apr 25, 2023

The hotel was super amazing, the staff, the beauty, the food, the mixed restaurants, lounges, and facilities were excellent. It is a new and well maintained property. Only the beach had a lot seaweeds as much as they cleaned it, it will always come back.

Rafat, 3-night trip

10/10 Exceptional

Oct 17, 2023

This is an amazing hotel. Very clean. Pools are awesome. Water is the most beautiful water one can possibly find. If you want peace and quiet, this is the place. Live sweet music in the evenings. Great restaurant selection with great food. We are definitely going back.

Mehmet Yasar, 5-night trip